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2024 archives
Get Better at Using Prompts With Deliberate Practice: One technical writer's little experiment — guest post by Diana Cheung | Apr 23, 2024
Prompt engineering series: Creating scripts to automate doc build processes | Apr 21, 2024
What should your documentation metrics look like? Q&A with Zoomin about their 2024 Technical Content Benchmark Report | Apr 14, 2024
AI is accelerating my technical writing output, and other observations | Apr 14, 2024
Upcoming conference: AI the API docs | Apr 3, 2024
Prompt engineering series: Gathering source input | Mar 20, 2024
Prompt engineering series: Error checking the output | Mar 20, 2024
Integrating AI with your content delivery platform and documentation: Zoomin Q&A with Keren Brown | Mar 18, 2024
Showcasing your API technical writer portfolio and projects — guest post by Peter Gustafson | Mar 12, 2024
Prompt engineering series: Reverse engineering the recipe for excellent documentation | Mar 4, 2024
Prompt engineering series: Populating documentation templates using AI | Mar 4, 2024
Prompt engineering: Task decomposition and complex tree diagrams | Feb 20, 2024
Prompt engineering: Creating high-fidelity, thematically organized notes from engineering meetings using AI | Feb 20, 2024
Visualizing APIs with tree diagrams, partly generated with AI | Feb 13, 2024
Walking and chatting with ChatGPT | Jan 21, 2024
Moved AI pages into their own collection and space | Jan 20, 2024
Coffee Chat recording: Ask Me Anything about Managing API documentation projects | Jan 8, 2024
Evaluating my 2023 site analytics -- why did my traffic drop? | Jan 7, 2024
[Podcast] Breaking ground: New API documentation course at UW, with Bob Watson | Jan 5, 2024
My 2024 technical writing trends and predictions | Jan 1, 2024
2023 archives
Book review: Understanding Girls with ADHD: How They Feel and Why They Do What They Do | Dec 31, 2023
Etto, a new AI co-pilot for Heretto — Q&A with Casey Jordan | Dec 18, 2023
Podcast: Notes and themes from Zen and the Art of Motorcycle Maintenance by Robert Pirsig | Dec 15, 2023
Webinar recording: Experiments and use cases for AI from a tech writer’s perspective | Dec 13, 2023
30+ ways I’m using AI in everyday writing life as a technical writer, blogger, and curious human | Dec 4, 2023
Podcast: The evolution of podcasting, with Ed Marsh | Dec 3, 2023
Webinar: Let's talk API docs: a discussion about issues impacting documentation for APIs | Dec 3, 2023
Podcast: Tech writing and Zen and the Art of Motorcycle Maintenance, with Dan Grabski | Nov 18, 2023
You've heard of 'Docs as code' -- Now get ready for 'Code as docs': Q&A with Speakeasy | Nov 9, 2023
Doing research with AI tools -- avoiding the trap of fabricated URLs | Nov 9, 2023
Notes for Building the Cycling City: The Dutch Blueprint for Urban Vitality | Nov 6, 2023
Movemate standing board review — fixing your back, legs from sedentary decline from a tech job | Oct 29, 2023
My experience trying to write original, full-length human-sounding articles using Claude AI | Oct 25, 2023
Chatting about AI trends and tech comm with Fabrizio Ferri Benedetti | Oct 20, 2023
What is Diátaxis and should you be using it with your documentation? | Oct 18, 2023
[Podcast] AI and APIs: What works, what doesn't | Oct 14, 2023
Forrester Report, Coding jobs, Hyper-personalization, RFPs, Call center replacement (Oct 9, 2023) | Oct 9, 2023
What I learned in using AI for planning and prioritization: Content strategy might be safe from automation | Oct 6, 2023
Open-source contribution myths, Hiring poets to train LLMs, Problems with 'content', AI agents (Oct 6, 2023) | Oct 5, 2023
Embracing professional redefinition | Oct 3, 2023
Documentation failures, Bestiaries, AI Explain post mortem, Inside TechComm podcast (Oct 3, 2023) | Oct 2, 2023
New article: AI and APIs: What works, what doesn't | Sep 28, 2023
Claude versus ChatGPT -- and a few thoughts on using AI chatbots on an Alaskan cruise | Sep 18, 2023
Alphadoc: Build API documentation that tells your API's story | Sep 17, 2023
New API course topic: Using AI for summaries | Sep 7, 2023
Links from around the web (Sept 5, 2023) | Sep 5, 2023
New API doc course topic: Using AI for glossary definitions | Sep 4, 2023
New API doc course topic: Using AI for comparison tasks with API responses | Aug 28, 2023
New API doc course topic: Using AI For thematic analysis | Aug 28, 2023
New API doc course topic: Using AI for language advice | Aug 9, 2023
New API doc course topic: Using AI to create doc updates based on bugs | Aug 9, 2023
New API doc course topic: Using AI to learn coding | Jul 25, 2023
New topic in API course: Using AI tools to write build and publish scripts | Jul 19, 2023
New topic in API doc course: AI document engineering with pattern-based prompts | Jul 6, 2023
First Look at Oxygen XML's Positron AI Assistant [API doc course] | Jul 4, 2023
Adding a new AI section to my API doc course | Jul 4, 2023
First look at the Oxygen XML's AI Positron Assistant | Jul 4, 2023
Telling your conversion story into tech comm | Jun 25, 2023
Chapter PDFs for API doc course | Jun 25, 2023
How to meet other technical writers in Seattle -- WTD Seattle coffee chats | Jun 25, 2023
How the blog-to-book experiment is going: challenges and thoughts | Jun 15, 2023
Blog and API doc course are now one site | Jun 9, 2023
Doctave Q&A with Niklas Begley | Jun 8, 2023
News turns the content wheel of advertising | May 19, 2023
Newsletter: Endless news cycles, style checkers, finding research, noticing things around you | May 19, 2023
How to find academic research to back up your tech comm decisions | May 19, 2023
Book review of the Art of Noticing, by Rob Walker | May 19, 2023
AI starting to diminish work for student essay ghostwriters | May 19, 2023
From DITA to docs-as-code and Docusaurus: Q&A with Mike Howes | May 16, 2023
Newsletter: Copilot for Docs, Wappalyzer, Illusions, Late projects, Forbidden Fruit | May 11, 2023
Newsletter: Doctave, Chatbase, SiteGPT, small CLs, TC bibliography | May 9, 2023
What’s missing from the AI workflow: incentives for content creators to provide training data | May 4, 2023
Newsletter: Content creator ROI, Netlify, Madbot, and Hollywood | May 4, 2023
Newsletter: AI doc alerts, state of tools, saying easy or just, automated writing teams | May 2, 2023
Newsletter: Docusaurus, Lens, Docs-as-Code, 2022 site analytics, and HTML Table formatting | Apr 27, 2023
Newsletter: Markprompt Q&A, LearningDITA, Snowflake docs, AI Commits | Apr 24, 2023
Meandering thoughts on my 2022 site analytics | Apr 23, 2023
Markprompt Q&A with Michael Fester | Apr 23, 2023
Newsletter: Alphadoc, vocab lookup, field, Open Assistant, Markprompt, content ops | Apr 20, 2023
Newsletter: GPT-4 tutors, Phind.com, Dark user manuals, interfaces for reading docs, automation scripts, and bball | Apr 17, 2023
AI chat interfaces could become the primary user interface to read documentation | Apr 17, 2023
Using AI tools to look up words and provide mini-poems to help remember their meaning | Apr 16, 2023
A script that creates a new Jekyll post and populates it with YAML frontmatter, and also makes a curl call to add a Rebrandly shortlink | Apr 16, 2023
Newsletter: Docs-as-ecosystem, structure in WordPress, identity crisis, and pencils | Apr 14, 2023
Newsletter: AI and tech comm survey results, Zoomin's predictions, Beating an ATS, ChatGPT plugin docs | Apr 11, 2023
Survey results: Technical writers on AI | Apr 10, 2023
Newsletter: Why engineers need to write, tech writers in pop culture, 101 subreddit, Cambrian period of AI (April 4, 2023) | Apr 4, 2023
Survey on the impact of AI on tech comm | Apr 3, 2023
Upcoming Webinar: API Trends Across the Lifecycle Webinar (April 11, 2023) | Apr 3, 2023
Beyond 'parts' documentation: Moving towards systems thinking with developer portals | Mar 26, 2023
The influence of language-generative AI tools on tech comm: parlor tricks or disruption? | Mar 13, 2023
Updates on my standing experiment: surprisingly good for the lower back | Mar 11, 2023
Presentation recording: Specialization myopia syndrome and the content journey | Mar 7, 2023
Podcast: All about Redocly, with founder Adam Altman | Feb 26, 2023
Building your own balance board for a standing desk | Feb 24, 2023
Finally got Covid -- my experience | Feb 13, 2023
Five ways to leverage big-picture thinking as a technical writer | Feb 12, 2023
New Job-Hunter Support Group course offered by Bobby Kennedy | Jan 26, 2023
New series: Sitting, standing, and walking | Jan 25, 2023
2022 archives
Book review: May I Ask a Technical Question, by Jeff Krinock and Matt Hoff | Dec 26, 2022
Thoughts on ChatGPT after reading Crawford's Why We Drive: whatever skill you outsource, atrophies | Dec 11, 2022
Having fun with ChatGPT | Dec 7, 2022
Two examples where high-level overviews are essential: Macbeth and Elon Musk | Nov 28, 2022
Pulling readers through long documents | Nov 16, 2022
Stoplight tutorial update -- practically every screenshot updated | Nov 1, 2022
Podcast about Archbee -- a new documentation tool with a block-based editor, API publishing capability, content re-use, and more | Oct 31, 2022
Attempting to write a Life of a [something] narrative | Sep 23, 2022
'Putting together things': Articulating a thesis about the effects of hyper-specialization on documentation | Sep 22, 2022
Expanding from cross-product newsletters to a book club and site | Aug 21, 2022
Some advice if you're just starting out your technical writing career | Aug 16, 2022
Systems thinking: Limits to Growth, Complex Cause and Effect, and Shifting the Burden | Aug 9, 2022
Systems thinking and developer portals | Jun 22, 2022
Blobr API portal (API doc topic) | Jun 8, 2022
The impact of technical diversity on documentation -- epiphanies on a trip to IKEA | Jun 5, 2022
Technical diversity/pluralism/fragmentation in tech comm | Jun 4, 2022
My Commute Seattle Spotlight | May 15, 2022
Review of Peter Norton's Autonorama: The Illusory Promise of High-Tech Driving | Apr 25, 2022
Docs as Code | Apr 3, 2022
Inline ads -- updated advertising offerings | Apr 2, 2022
Keynote presentation to STC India 2022 | Mar 26, 2022
Remote work | Mar 22, 2022
Git and GitHub | Mar 20, 2022
API documentation | Mar 19, 2022
Every page is page one | Mar 16, 2022
Marcom and tech comm | Mar 14, 2022
Scrum | Mar 13, 2022
Let's Talk Docs podcast -- episode on measuring API documentation quality | Mar 7, 2022
The History of Content -- Content Components podcast with Patrick Bosek and Sarah O'Keefe | Mar 7, 2022
Preparing for technical writing jobs and interviews -- posts from Aaron Redshaw | Mar 7, 2022
Content strategy | Mar 5, 2022
DITA | Mar 4, 2022
WordPress and web CMSs | Feb 27, 2022
Quick reference guides | Feb 27, 2022
Screencasting | Feb 26, 2022
Faceted filtering | Feb 25, 2022
Wikis and crowdsourcing | Feb 24, 2022
Help authoring tools (HATs) and single-sourcing | Feb 23, 2022
Intro to the series: Trends to follow or forget | Feb 22, 2022
[Podcast] Become a technical writer: conversation with Bobby Kennedy about the technical writing courses he offers | Feb 21, 2022
My multimodal commuting strategies | Feb 19, 2022
Archbee product review -- first look at a new online platform for writing and managing documentation | Feb 14, 2022
Part 6: The newsletter as the social content of corporations | Feb 11, 2022
MEGAComm recording: How to increase awareness of tech comm inside corporate walls | Feb 10, 2022
Updated Metrics and Measurement section in API course to remove scoring aspect | Feb 8, 2022
Results of the survey about fizzled trends: Every trend is still with us | Feb 8, 2022
Survey about documentation trends that fizzled (one-minute survey) | Feb 2, 2022
Webinar recording of 'Using MadCap Flare to Generate API Documentation' | Feb 2, 2022
Part 5: More specifics about finding a focus | Jan 27, 2022
Part 4: Creating engaging content: A balance of interests | Jan 26, 2022
Part 3: Five basics for building an audience on the web | Jan 25, 2022
Part 2: Initial attempts and failures with workplace content | Jan 24, 2022
Part 1: Introduction to influence on the web | Jan 23, 2022
Themes from 2021: working from home and podcasting | Jan 12, 2022
Site analytics for 2021 -- a few observations and reflections | Jan 2, 2022
2021 archives
PDF and eBook formats available for API doc course | Dec 29, 2021
One year later after moving to Seattle | Dec 22, 2021
Broadcasting your meeting notes (API documentation topic) | Dec 11, 2021
Barefoot shoes, basketball, and how to avoid recurring calf strains | Nov 28, 2021
"The writing process"-- a new section in my API doc course | Nov 19, 2021
HastyDocs: A new approach to keeping API documentation up-to-date, by Jarek Piotrowski | Nov 15, 2021
Urban sprawl and car dependence -- some thoughts on solutions | Oct 31, 2021
Write the Docs Podcast Episode 35: Docs for Developers book, with Jared Bhatti and Zachary Sarah Corleissen | Oct 31, 2021
Presentation recording -- 'Best practices in API docs: Product overviews and getting started tutorials' | Oct 29, 2021
The existentialism of technical writing | Oct 22, 2021
New article in API doc course: Using Oxygen XML in docs-as-code workflows | Oct 14, 2021
Biking and public transportation in Renton and Seattle: Solving the first-mile and last-mile problems | Oct 7, 2021
tcworld China 2021 keynote: 'Tech comm and marketing: How to make your tech comm group more visible to those within your company' | Sep 16, 2021
New article in API doc course: 'Ensuring documentation coverage with each software release' | Aug 31, 2021
Sending doc status reports -- a tool for visibility and relationship building [API doc course] | Aug 15, 2021
Recording of 'Product overviews vs. getting started tutorials: striking a balance between read-first and try-first user behaviors' | Aug 7, 2021
Review of "Hashtag #TechComm: An Overview of Members, Networks, and Themes from 2016-2019" | Jul 22, 2021
New sections in API doc course exploring causes for poor product overviews and getting started tutorials | Jul 12, 2021
Five basketball strategies and how they might apply to tech comm | Jul 7, 2021
Balancing product overviews with getting started tutorials | Jul 6, 2021
Write the Docs Podcast Episode 34: Adding personality to documentation, with Fabrizio Ferri | Jun 26, 2021
Five project management responsibilities of senior technical writers | Jun 4, 2021
Trying to get back to normal | Jun 2, 2021
Paligo: Structured Authoring and Component Content Management made easy | Jun 2, 2021
Experiments: Leaving reviews on Google Maps | May 27, 2021
10 characteristics of ambiguous content | May 19, 2021
Experiments: Will reading a physical newspaper improve the way I consume news? | May 18, 2021
Experiments: What would happen if I exercised 2 hours a day? | May 15, 2021
Balancing action with narration: Creating product overviews and getting started tutorials to satisfy both try-first and read-first learning modes | May 3, 2021
An in-depth look at MadCap Flare 2021’s New Markdown Import Feature | May 2, 2021
Finding a focus | Apr 29, 2021
Updated API Getting Started tutorial | Apr 19, 2021
Technical writing course Q&A -- 'Become a Technical Writer', with Bobby Kennedy | Apr 18, 2021
Updated Stoplight tutorial | Apr 12, 2021
Switching from Skype to Zoom for podcasting tools | Mar 23, 2021
Videocast: Micro content and Flare -- Conversation with Kate Schneider | Mar 21, 2021
Updated glossary article with technical examples [API doc course] | Mar 18, 2021
My life story, or reflections on what shaped my life's career trajectory | Mar 18, 2021
Analyzing doc portals by looking at developer journeys -- recommended podcast episode from Cherryleaf | Mar 18, 2021
Who can make documentation requests | Feb 18, 2021
Some good decisions and minor mistakes | Feb 17, 2021
10 observations after using my API documentation checklist in a real scenario | Feb 15, 2021
Adding last modified timestamps to content | Feb 15, 2021
Product overviews -- a tricky space where documentation and marketing overlap | Feb 3, 2021
Q&A about Xeditor -- online XML editor -- with founder Matthias Kraus | Feb 2, 2021
Write the Docs Podcast episode 33: Simplified user interfaces, with Anton Bollen | Jan 19, 2021
Site analytics for 2020 -- trends, reflections, and thoughts | Jan 18, 2021
Measuring documentation quality -- a rubric for developer docs | Jan 12, 2021
2020 archives
Cherryleaf collects tech writer goals for 2021 | Dec 27, 2020
Moving to Seattle and making housing decisions using virtual tools | Dec 11, 2020
Job transition: from Amazon to Google | Dec 3, 2020
Content Strategy Insights podcast with Larry Swanson about API documentation | Dec 2, 2020
The most perfect 17-mile biking loop in Santa Clara | Nov 28, 2020
Finished up the section on documentation processes (for now) | Nov 26, 2020
New API course article: Processes for changing internal doc culture | Nov 26, 2020
New API course article: Processes for external contributors | Nov 26, 2020
Documentation templates and The Good Docs Project -- guest post by Ankita Tripathi | Nov 17, 2020
The story behind Document360 -- podcast with founder Saravana Kumar | Nov 17, 2020
Process for collecting feedback post-release (new article in API doc course) | Nov 16, 2020
How does Document360 handle challenges with API documentation? | Nov 10, 2020
Write the Docs Podcast episode 32: Self-publishing and AsciiDoc, with Mehmed Pasic | Nov 2, 2020
Processes for maintaining existing documentation (new article in API doc course) | Oct 30, 2020
Developer experience (DevX) usability (new article in API doc course) | Oct 12, 2020
Does working outside with the world as your office actually work? | Oct 8, 2020
Coffee and Content webinar recording: Treat Code Like Code; Treat Prose Like Prose | Oct 2, 2020
New article in API course: Processes for reviewing documentation | Sep 23, 2020
On cultivating a garden while the world is crumbling around you | Sep 18, 2020
SmartBear's 2020 API report finds 'Accurate and detailed documentation' to be second-most important characteristic of APIs | Sep 10, 2020
Write the Docs Podcast episode 31: Site search, with Peter Levan | Sep 9, 2020
Redocly tutorial added to API course | Sep 8, 2020
New article in API course -- Questions to ask during a documentation kickoff and demo | Sep 2, 2020
Inexpensive media hosting and CLI uploading with Wasabi? | Sep 1, 2020
ISTC article on developer documentation trends | Aug 31, 2020
Playing a product design role as a content designer -- podcast with Jonathon Colman | Aug 24, 2020
When 10X translates into -10X: debunking the myth of the 10X technical coder/writer | Aug 20, 2020
SDK release process article added to API doc course | Aug 19, 2020
DX content strategy article added to API doc course | Aug 19, 2020
Processes for managing large documentation projects and small documentation requests | Aug 13, 2020
Webinar -- Optimizing Content Development: Grow Your Content Faster Than You Grow Your Team | Aug 13, 2020
Part VI: Results from the survey correlating org models and tech writer value | Jul 26, 2020
A tip for doc reviews -- bring a list of questions | Jul 24, 2020
Write the Docs Podcast episode 30: Documentation templates, with Juan Lara | Jul 20, 2020
Writing productivity tip: Focus sessions | Jul 12, 2020
Part VI: Conclusion, analysis, and feedback | Jul 1, 2020
Part V: On being strategic, interpersonal, and sponsored | Jul 1, 2020
Part IV: Engaging deep enough to blur the lines between content and product design | Jul 1, 2020
Part III: Correlating organization models with low value estimations | Jul 1, 2020
Part II: Personal layoff stories and reasons | Jul 1, 2020
Part I: Introduction and background | Jul 1, 2020
Developer portal strategies for complex landscapes -- conversation with Kristof van Tomme | Jun 24, 2020
What makes a good covid sign? | Jun 18, 2020
Treat code like code and prose like prose | Jun 16, 2020
Diversity in tech comm -- Conversation with John Paz | Jun 12, 2020
What's the point of site search? | Jun 12, 2020
Making a comfortable office environment when working from home is harder than it seems | Jun 4, 2020
API the Docs recording: How Trends in API Documentation Differ from other Tech Comm Trends | Jun 4, 2020
WTD Australia event recording -- 'Remote discussion: Techcomm in the times of pandemic' | May 31, 2020
Guest post: Why are technical writers often treated as such an unimportant part of a company? | May 31, 2020
Results of Pandemic Impact on Tech Comm survey | May 26, 2020
Podcast: Building Great Documentation -- WAPI FM radio hour | May 7, 2020
Short survey about quarantine/pandemic impact on tech comm | May 7, 2020
Connecting micro content with search analytics -- notes on the first MadCap Flare and MadCap Central 2020 Release | May 7, 2020
A user manual for your death? | Apr 28, 2020
API doc course update: Re-architecting the OpenAPI spec tutorials to start with visual modeling tools first, then code | Apr 28, 2020
My Knowledgebase Ninjas podcast episode -- Metrics don't work | Apr 15, 2020
API The Docs Virtual Series 2020 -- Upcoming presentations and thoughts on the virtual format | Apr 14, 2020
Write the Docs Podcast episode 29: Salary Survey results and WFH tips, with Eric Holscher | Apr 13, 2020
Are technical writers increasingly playing non-technical roles? Some thoughts on the evolution of technical writing roles | Mar 30, 2020
Podcast: Users as producers of knowledge -- conversation with Nupoor Ranade about how tech writer roles are changing | Mar 29, 2020
Staying updated about what developers are changing -- my techniques for information sleuthing | Mar 26, 2020
Write the Docs Podcast episode 28: UX writing processes and considerations | Mar 24, 2020
Tech comm podcasts are growing -- here's a list | Mar 24, 2020
Life on reset -- new dynamics emerging | Mar 23, 2020
Working from home — things I've bought | Mar 22, 2020
How life has changed with the pandemic | Mar 16, 2020
Webinar recording: How Trends in API Documentation Differ from other Tech Comm Trends | Mar 12, 2020
Introduction to API documentation - Recording from Los Angeles API documentation workshop | Mar 11, 2020
Is there a place for exploratory writing in the workplace? | Mar 10, 2020
Podcast: How Paligo is filling a niche in the CCMS market for complex documentation, with Anders Svensson | Mar 9, 2020
The Manuscript Podcast, with Breno Barreto -- Episode 2, How technical should a tech writer be? | Mar 8, 2020
Checklist of different types of API docs | Feb 25, 2020
Podcast with Andrew Davis: Hiring API doc writers -- an inside look at fixing broken processes | Feb 23, 2020
Write the Docs Podcast episode 27: Starting a doc group/process when you're the first | Feb 21, 2020
*How* you write influences *what* you write — interpreting trends through movements from PDF to web, DITA, wikis, CCMSs, and docs-as-code | Feb 20, 2020
New podcast: Unifying Technical Content Sets into a Broader Ecosystem, with Cruce Sanders at [A] | Feb 14, 2020
Tools FAQ for API doc site | Feb 13, 2020
Autonomous Agile Teams and Enterprise Content Strategy: An Impossible Combination? | Feb 13, 2020
From API docs to developer portals | Feb 9, 2020
Site update: Switched from Disqus to Commento | Jan 30, 2020
What is a DITA Content Management System (CMS)? guest post by John Baker | Jan 27, 2020
Learning about event planning -- life pro tips from Jack Molisani | Jan 24, 2020
Updated Intro to API documentation topic | Jan 9, 2020
Reflections on my 2019 site analytics | Jan 8, 2020
2019 archives
Write the Docs Podcast episode 26: Technical writing and Reddit, with Alan Bowman | Dec 31, 2019
2020 Developer documentation survey | Dec 31, 2019
Podcast: API Design and Usability with Arnaud Lauret (API Handyman) | Dec 7, 2019
When reference docs lack a tutorial -- a look at Wescheme's Bootstrap documentation for students learning programming | Dec 6, 2019
Upcoming API Documentation Workshop in Los Angeles, Calif., on January 23, 2020 | Dec 2, 2019
Reflecting on my latest SF API doc workshop | Dec 2, 2019
Follow-up to 4 Technical Writing Tests Post | Nov 12, 2019
4 Technical Writing Tests to Screen Candidates | Nov 4, 2019
Write the Docs Podcast episode 25: Researching how developers use API docs, with Andrew Head | Oct 27, 2019
Long-term strategies for project productivity | Oct 22, 2019
Matching documentation review practices to company culture | Oct 17, 2019
Some specifications docs I've been working on -- and thoughts on strategies and techniques for managing specs | Oct 14, 2019
Podcast with Jacob Moses on the Not-Boring Tech Writer: Skill #26: Getting Started with API Documentation | Oct 3, 2019
Podcast: Dealing with Project Overload -- Strategies to Manage Overflowing Documentation Tasks | Oct 2, 2019
Podcast: 10 myths about API documentation | Sep 29, 2019
Expanding embedded Swagger UI instances in your docs | Sep 29, 2019
Write the Docs Podcast episode 24: Conference chatter and the Australian scene, with Swapnil Ogaler | Sep 25, 2019
Write the Docs Podcast episode 23: How to write inclusive tech documentation, by Lucie Le Naour | Sep 10, 2019
An inside look at DeveloperHub -- hosted documentation portals for API docs | Sep 10, 2019
Upcoming API Documentation Workshop in San Francisco, Calif., on November 19, 2019 | Sep 9, 2019
What I learned from organizing and running my first API documentation workshop from end to end | Sep 8, 2019
New topic in API course: Following agile scrum with documentation projects | Aug 23, 2019
Can you collaborate on doc projects in Git with other writers? | Aug 8, 2019
New topic in API course: Five strategies for documenting code | Aug 8, 2019
New topic in API course: Research on documenting code | Jul 29, 2019
New topic in API course: Why documenting code is so difficult | Jul 29, 2019
Write the Docs Podcast episode 22: Managing multiple doc projects across Git repositories, with Giles Gaskell | Jul 28, 2019
Single-sourcing data into table templates in Jekyll | Jul 9, 2019
Upcoming API Documentation Workshop in Mountain View, Calif., on August 30, 2019 | Jul 8, 2019
Every project is a monster you battle and slay | Jul 3, 2019
If I am learning to write developer documentation, should GraphQL be on my radar? -- guest post by Casey Armstrong | Jul 1, 2019
Recording of Tech Comm Trends Presentation (STC Puget Sound chapter) | Jun 8, 2019
ClickHelp -- a flexible online platform for authoring and publishing technical documentation | Jun 8, 2019
My documentation project plan template | Jun 7, 2019
How to avoid inefficiencies even with context switching | Jun 6, 2019
Reader question: Am I specializing too much by limiting my focus to docs only? | May 22, 2019
Crash course in API documentation -- a one-hour video | May 16, 2019
Reader question: Is it a red flag in the hiring process if they tell you that you'll be the only tech writer, with complete control over everything? | May 15, 2019
Reader question: Recommended setup for docs-as-code tooling? | May 15, 2019
Upcoming conference: The Tech Comm Roundup, by The Content Wrangler | May 13, 2019
Season of Docs -- opportunities for both tech writers and open-source organizations to benefit from each other | May 13, 2019
Technical writer position for Amazon Appstore team in Seattle or Irvine | May 12, 2019
My slide links and presentation descriptions at the 2019 STC Summit | May 4, 2019
The essence of technical writing, and my five stages of review for documentation | Apr 22, 2019
First look at Document360 -- an authoring/publishing tool that satisfies both KB and tech pubs needs | Apr 22, 2019
New video recordings of Raleigh API documentation workshop now available | Apr 21, 2019
How I record audio and video in workshops — all the technical details, equipment, software, post-production techniques, and publishing methods | Apr 21, 2019
Flare adds micro content feature, taking steps toward content management for AI scenarios | Apr 12, 2019
When you're in the business of complexification | Apr 11, 2019
Why I decided not to become a grasshopper expert, or, Not deciding your focus based on where readers are clicking | Apr 9, 2019
A hypothesis on how to exert more influence and visibility inside the corporation | Apr 8, 2019
Upcoming API workshops in Raleigh (April 6) and Denver (May 5) | Apr 1, 2019
Recognizing Research Realities Across Technical Communication -- guest post by Kirk St. Amant | Apr 1, 2019
Write the Docs Podcast episode 21: On career growth, leadership, and mentoring in Tech Writing | Mar 31, 2019
Master's in technical writing at Mercer — FAQ | Mar 26, 2019
Results from survey about engineers who write documentation | Mar 21, 2019
My documentation takeaways from the Boeing disaster -- two essential doc questions to ask for any project | Mar 20, 2019
Biking at Alviso County Park (Santa Clara) | Mar 17, 2019
Should you get a degree in a tech comm program? Two considerations to keep in mind | Mar 13, 2019
How to encourage risk-taking and idealism without falling prey to cynical attitudes born from experience | Mar 12, 2019
XML Documentation for Adobe Experience Manager (AEM) — Integrating documentation and marketing content into a seamless whole | Mar 10, 2019
How to design API documentation for opportunistic (active, experiential) learning styles | Mar 7, 2019
Confronting the fear of growing older when you're surrounded by young programmers | Mar 7, 2019
Write the Docs podcast episode 20: Minimum requirements for good tech docs, with Matt Reiner | Mar 3, 2019
Corporate exodus narratives: A close look at the tension between the corporation and academia | Mar 1, 2019
Recording and slides for my trends presentation at the Symposium for Communicating Complex Information (SCCI) | Feb 24, 2019
Asserting your expertise as a SME in the workplace: Q&A with Jennifer Mallette and Megan Gehrke | Feb 15, 2019
How to become a 10X technical writer in the workplace | Feb 7, 2019
How to motivate users to provide feedback: Show that you're listening to their input | Feb 1, 2019
Write the Docs Podcast episode 19: Static site generators, with Jessica Parsons | Jan 31, 2019
Recording of Trends presentation on The Content Wrangler BrightTALK channel | Jan 17, 2019
Site analytics from Jan 1 to Dec 31, 2018 -- are more engineers writing docs now? | Jan 14, 2019
Employment and salary outlook for technical writers based on the 2017-2018 STC Salary Database | Jan 8, 2019
The absolute worst that can happen in 2019, or, Imagining a dystopian corporatocracy emerge after a permanent government collapse | Jan 7, 2019
2018 archives
Is Premium Grammarly worth it for identifying style and grammar issues in tech docs? | Dec 28, 2018
Obituary for my dad - David Tait Johnson, 1935 - 2018 | Dec 26, 2018
Research on code documentation -- when not to comment on code | Dec 20, 2018
Top 10 holiday gifts for technical writers | Dec 18, 2018
My podcast about writing with Ellis Pratt on Cherryleaf | Dec 13, 2018
Recording for Menlo Park API documentation workshop now available -- and some thoughts on using cardioid versus omnidirectional microphones for recording | Dec 4, 2018
New post in Simplifying Complexity series -- Principle 11: Be both a generalist and specialist at the same time | Nov 30, 2018
My upcoming presentation and workshop at the 2019 STC Summit in Denver | Nov 29, 2018
Upcoming BrightTALK webinar on trends -- January 15, 2019 | Nov 29, 2018
Write the Docs Podcast episode 18: Recap and thoughts on the WTD Australia 2018 conference | Nov 25, 2018
Bibliography of API documentation articles | Nov 25, 2018
How to avoid being a secretary for engineers | Nov 19, 2018
I'd Rather Be Writing is now an Alexa Flash Briefing skill | Nov 5, 2018
Upcoming full-day API documentation workshop in Menlo Park | Oct 31, 2018
The Tell-Tale Project — Guest Post by Edgar Allan Poe, Technical Writer | Oct 31, 2018
Preferring technical acuity over specialized knowledge | Oct 24, 2018
Write the Docs Podcast Episode 17: Structured Writing -- reasons and approaches, with Mark Baker | Oct 23, 2018
Brainstorming by transposing patterns from one category to another | Oct 19, 2018
The ideal number of slides for an hour-long presentation, and other thoughts on preparing slides | Oct 15, 2018
Tech comm trends -- why tech writers will be collaborating more with engineers | Oct 9, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part I) | Oct 2, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part II) | Oct 2, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part III) | Oct 2, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part IV) | Oct 2, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part V) | Oct 2, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part VI) | Oct 2, 2018
Tech comm trends: Providing value as a generalist in a sea of specialists (Part VII) | Oct 2, 2018
Tech comm podcasts roundup and survey | Sep 15, 2018
Pages at a glance -- the importance of the first two sentences of any topic | Sep 15, 2018
Write the Docs Podcast episode 16: An open-source Grammarly for tech docs? | Sep 6, 2018
How I handled data for about 10 device specifications on the same page -- the advantages of a flexible, customizable web-based framework like Jekyll | Aug 31, 2018
New article in Simplifying Complexity series -- Iterate and increment on content following an agile approach | Aug 31, 2018
Getting a job in API documentation -- new topics and expansions in my API doc course | Aug 22, 2018
Strategies for learning technology -- podcast recommendation and a poll | Aug 10, 2018
If writing is no longer a marketable skill, what is? | Aug 9, 2018
My conflicted thoughts about the decentralized web (while taking the Census of Technical Communicators survey) | Aug 6, 2018
The right story for tech writers to tell in a corporate blog post | Aug 2, 2018
Articulating stories that influence product adoption (new article in Simplifying Complexity series) | Jul 31, 2018
Reciprocal knowledge networks and the iFixit Technical Writing Project -- Conversation with Guiseppe Getto | Jul 25, 2018
Looking at the theoretical foundations for tech comm -- Conversation with Lisa Melonçon | Jul 24, 2018
Adventures of a Techie Academic with Lightweight DITA (LwDITA): Conversation with Carlos Evia | Jul 23, 2018
Write the Docs Podcast episode 15: User research, tech writer stereotypes, and conversations | Jul 22, 2018
Teaching Technological Adaptability to Bridge the Gap (Guest post by Melonie McMichael) | Jul 18, 2018
Combatting the "Make-It-Pretty" Philosophy: Technical Writers Fight Back (Guest post by Emily January Petersen) | Jul 18, 2018
Results from my Academic/Practitioner Attitudes surveys now available | Jul 17, 2018
The relationship between academics and practitioners -- Podcast with Kirk St. Amant | Jul 11, 2018
Reducing the complexity of technical language (new article in Simplifying Complexity series) | Jul 11, 2018
Random reflections on the throwaway mentality in our culture | Jul 3, 2018
Thoughts on docs-as-code after 3 years -- it works! | Jul 3, 2018
A short survey to measure academic/practitioner attitudes | Jul 2, 2018
10 ways technical writing is just like the World Cup | Jun 19, 2018
MadCap Flare 2018 and MadCap Central Review for the May 2018 Release -- Guest post | Jun 19, 2018
Evaluating the user experience of documentation -- Podcast with Bob Watson | Jun 18, 2018
Non-Reference Content section updated in API course | Jun 12, 2018
Hiding Complexity -- A new Simplifying Complexity article | Jun 12, 2018
New article in Simplifying Complexity: Reconstructing the absent user | May 31, 2018
The reason I always find time to write on this blog | May 18, 2018
Stoplight -- creating a single source of truth to drive the API lifecycle | May 11, 2018
My site now has Algolia search integrated | May 2, 2018
Replaced the previous weather API example in my API course to now use OpenWeatherAPI | Apr 28, 2018
Do you have to relocate to an urban tech hub to find a technical writing job? | Apr 27, 2018
Strategies from pickup basketball -- Why you shouldn't guard the worst player or focus too much on the documentation no one reads | Apr 19, 2018
New Simplifying Complexity article on shaping information into familiar schemas, especially story | Apr 18, 2018
A Review of the MadWorld Conference -- guest post by Jayna Locke | Apr 18, 2018
New article on Simplifying Complexity: Reduction, layering, and distillation as a strategy for simplicity | Mar 28, 2018
The math game my daughter and her friend created with Codesters | Mar 28, 2018
What can we learn from the homogenous profiles in the Stack Overflow 2018 survey? | Mar 27, 2018
Write the Docs Podcast episode 14: Humanizing your documentation | Mar 23, 2018
Recording of API documentation workshop in Denver | Mar 12, 2018
Guest post: The story behind DocToolHub, a site for finding tech comm tools | Mar 9, 2018
Recording of Docs-as-code tools and workflows presentation | Mar 9, 2018
Recording of STC San Francisco presentation: Beyond mere endpoint reference — the overlooked content in API documentation | Mar 8, 2018
New article in Simplifying Complexity -- Ensuring information harmony in the larger documentation landscape | Mar 7, 2018
Perspectives on tech comm from the VP Candidates — Q&A with Pam Brewer | Feb 20, 2018
Perspectives on tech comm from the VP Candidates — Q&A with Ben Woelk | Feb 20, 2018
Recording of OpenAPI and Swagger presentation (for STC and WTD San Diego) | Feb 14, 2018
Two open-ended surveys to gauge practitioner/academic attitudes | Feb 6, 2018
New Simplifying complexity tutorial: Discoverability through metadata | Feb 5, 2018
New section on my site: Simplifying complexity | Jan 24, 2018
Write the Docs Podcast episode 13: Postman for API development and docs — Interview with Postman Founder | Jan 22, 2018
Recording of WTD South Bay presentation: Publishing tools for API documentation | Jan 19, 2018
Unexpected realizations after a comprehensive review of my 2017 site metrics | Jan 11, 2018
New STC Intercom article: How to Research What You Need to Learn to Be Successful as a Technical Writer | Jan 3, 2018
What technical writing trends will we see in 2018? | Jan 2, 2018
2017 archives
Part VIII: Conclusion | Dec 28, 2017
Part VI: Deepening documentation's value by simplifying complexity | Dec 28, 2017
Part V: Influencing the content experience | Dec 28, 2017
Part IV: Enabling information flow | Dec 28, 2017
Part III: Determining value through usage | Dec 28, 2017
Part II: Reviewing past research | Dec 28, 2017
Part I: Introduction to the series | Dec 28, 2017
Why is TC Camp's unconference format so popular? Interview with Liz Fraley, TC Camp Founder | Dec 22, 2017
Write the Docs Podcast episode 12: Founding ideas behind Write the Docs | Dec 14, 2017
Biking down Coyote Creek Trail | Dec 10, 2017
How to become a voracious reader | Dec 1, 2017
Write the Docs Podcast episode 11: Exploring the Mozilla Developer Network's Web Docs project | Nov 28, 2017
How do you communicate user progress in a course without a Learning Management System (LMS)? | Nov 28, 2017
Case study: Switching tools to docs-as-code | Nov 21, 2017
Intro to API Documentation -- recording of presentation to STC Silicon Valley chapter on 11/20/2017 | Nov 19, 2017
Balancing writing, editing, and learning in equal measures | Nov 18, 2017
New OpenAPI 3.0 specification tutorial in my API Course | Nov 7, 2017
The Untold Story of Techwriter.pl: A Polish website about technical communication for technical writers, trainers, and translators | Oct 31, 2017
Question: Which software tools should I use if my goal is to write API docs? | Oct 12, 2017
Write the Docs Podcast episode 10: What's going on in our lives as documentarians and product owners | Oct 10, 2017
SwaggerHub: A collaborative platform for working on OpenAPI/Swagger specification files, and more | Oct 5, 2017
Convert Google Docs content to Markdown or HTML using the gd2md-html add-on | Sep 22, 2017
Has plain language deepened or ruined our delight in language? | Sep 20, 2017
Write the Docs Podcast episode 9: Chatbots in Documentation | Sep 19, 2017
Discoveries and realizations while walking down the Docs-as-Code path | Aug 23, 2017
Write the Docs Podcast episode 8: Stack Overflow's Documentation Failure and Open Source Challenges | Aug 22, 2017
Why Stack Overflow's Documentation effort failed -- a few thoughts from a technical writer's perspective | Aug 5, 2017
Tech docs and Agile: Alternatives to integrating into engineering Scrums (Part 2) | Aug 4, 2017
Tech docs and Agile: Problems with integrating tech writers into engineering Scrums (Part 1) | Aug 4, 2017
Why simple language isn't so simple: the struggle to create plain language in documentation | Jul 27, 2017
When the pain of ignorance exceeds the pain of learning | Jul 23, 2017
Transparency in documentation: dealing with limits about what you can and cannot say | Jul 13, 2017
Write the Docs Podcast episode 7: Let The Robots Do The Work | Jul 6, 2017
Circle review -- How to manage your kids' access to Internet devices | Jun 30, 2017
My second-chance points strategy with documentation | Jun 25, 2017
The problem with Frequently Asked Questions (FAQs) in documentation | Jun 23, 2017
Recording of my WTD Portland 2017 presentation on Building navigation for your doc site -- 5 best practices | Jun 8, 2017
Write the Docs Podcast episode 6: Metadata and UI copy | Jun 8, 2017
Limits to the idea of treating docs as code | Jun 2, 2017
How big should your documentation repo be? | May 26, 2017
Impressions from the Write the Docs Conference -- and thoughts on achieving sustainability without selling out to vendors | May 23, 2017
Slides for Write the Docs Portland presentation on doc navigation best practices | May 14, 2017
Testing your documentation -- updates in API doc course | May 4, 2017
Write the Docs Podcast episode 5: Where do we belong? | May 1, 2017
My Calm Meditation app -- another experiment to test my docs | Apr 27, 2017
Tutorial on converting an HTML site into a Jekyll theme | Apr 13, 2017
Following instructions involves learning a new language -- adventures with Tinker Crate projects | Apr 13, 2017
Write the Docs Podcast app now on Fire TV, and the importance of testing your docs with sample apps | Apr 9, 2017
Amazon begins pilot with voice-interactive user manuals | Apr 1, 2017
Tutorials versus docs -- why you need both | Mar 30, 2017
Moved my API doc site into separate repo | Mar 30, 2017
Simplifying my life and writing | Mar 15, 2017
Guest post -- The effects of terminology consistency on the reader's comprehension and attitude | Mar 10, 2017
Crowdsourcing docs with docs-as-code tools -- same result as with wikis? | Mar 8, 2017
Write the Docs Podcast Episode 4 -- Continuous Integration and Docs as Code | Mar 6, 2017
Adobe FrameMaker 2017 -- time, tools, and the tech writer’s focus on content | Mar 6, 2017
Upcoming 2017 Write the Docs Conference in Portland | Mar 3, 2017
Guest Post -- MadCap Central: A Review for Companies Delivering Technical Communication Services | Mar 2, 2017
How do you learn what you need to learn to be successful as a technical writer? | Feb 24, 2017
Guest post: Design choices for organizing API reference content with other documentation | Feb 21, 2017
Recording of User-Centered Design Principles for Organizing Documentation | Feb 18, 2017
Write the Docs Podcast episode 3: Trends for 2017 | Feb 3, 2017
Technical Writing Trends and Predictions for 2017 | Jan 28, 2017
Simplified Technical English and HyperSTE | Jan 25, 2017
Recording: Modern Technical Writing, by Andrew Etter (STC Silicon Valley chapter) | Jan 24, 2017
Recording: Writing tech docs like a hacker with Jekyll | Jan 18, 2017
My top 3 posts of 2016 are all Swagger-related -- lessons learned from 2016 analytics | Jan 17, 2017
Swagger presentation recording -- Harnessing the Chi of Swagger in your REST API documentation | Jan 17, 2017
FrameMaker and the mobile web: Evaluating Adobe FrameMaker's responsive HTML5 output | Jan 16, 2017
MadCap Central -- a first look at MadCap’s new cloud-based collaboration and publishing solution | Jan 16, 2017
How much code do you need to know to create API developer documentation? | Jan 6, 2017
Attend my upcoming TC Dojo presentation on Swagger on Jan 9, 2017 | Jan 6, 2017
TC Camp in Santa Clara to be held Jan 21, 2017 | Jan 6, 2017
2016 archives
Generalist versus specialist: What should you focus on with knowledge building in your tech writing role? | Dec 20, 2016
Write the Docs Podcast Episode 2 (which Focuses on Findability) Now Available | Dec 18, 2016
Updating a single page versus updating the documentation as a whole | Dec 14, 2016
Write the Docs Podcast episode 1: New podcast from the Write the Docs community | Nov 23, 2016
Recording of Open Authoring -- Collaboration Across Disciplines presentation, by Ralph Squillace | Nov 15, 2016
Review of Coding for Writers course by Peter Gruenbaum on Udemy | Nov 13, 2016
Should you ever apologize for something product-related in your documentation? Looking at Apple's dongle documentation | Nov 6, 2016
How to avoid becoming extinct in your technical writing career | Nov 6, 2016
How to get crisp text callouts like in Apple's new Touch bar documentation -- and why you might not want to with translation projects | Nov 1, 2016
Markdown or reStructuredText or DITA? Choosing the right format for tech docs | Oct 28, 2016
How to tell if you're a content strategist | Oct 26, 2016
Apple's Two-Step Verification versus Two-Factor Authentication, or, When Marketing's lingo makes it impossible to communicate with plain speech | Oct 25, 2016
How to respond to product disasters: Analyzing Samsung's response to their exploding phones in contrast to Dyn's response to the DDoS attack | Oct 23, 2016
How to deliver newsletters for your Jekyll site | Oct 23, 2016
Coding the sidebar navigation element for documentation websites | Oct 23, 2016
From podcasts to audio books and now back to podcasts -- experimenting with a new angle | Oct 22, 2016
Saving Your Sanity Through Better Client Relations -- with Alisa Bonsignore | Oct 18, 2016
My gravity towards tools | Oct 17, 2016
Zooming out and in with navigation | Sep 25, 2016
Kanban may be a better fit than scrum when you support large numbers of engineers | Sep 23, 2016
How can technical writers thrive in agile environments? Event recording and details | Sep 20, 2016
Implementing Swagger in your API documentation -- My ISTC article | Sep 8, 2016
Recording of Let's Tell a Story -- Scenario-Based Documentation, by Matt Ness (STC Silicon Valley Presentation) | Sep 2, 2016
Balancing the never-ending list of documentation to write with your natural interests and passions | Sep 2, 2016
The variety of tools tech comm professionals use | Aug 21, 2016
Presentation recording: Hunting for API developer documentation jobs in the San Francisco Bay area, by Andrew Davis | Aug 15, 2016
The complexities of translation and the need for dynamic variables in the build process | Aug 15, 2016
Will the docs-as-code approach scale? Responding to comments on my Review of Modern Technical Writing | Aug 1, 2016
The Story of Paligo: A new browser-based CCMS with all the features you'd ever want | Aug 1, 2016
Review of Andrew Etter's ebook on Modern Technical Writing | Jul 26, 2016
Applying Tim Ferriss' 4-hour work week rules to tech comm projects | Jul 20, 2016
Thoughts on Transforming Documentation Processes presentation at WTD: Evaluating the trend to treat documentation as code | Jul 15, 2016
Context switching and efficiency -- Kanban to the rescue? | Jul 13, 2016
Why Programming Sucks and the fallacy of documentation in the context of code chaos | Jul 12, 2016
Thoughts on Documentation Avoidance for Programmers | Jul 9, 2016
How the Solve This! meetup format turned out -- plus some unachieved parallels with the Dead Poet Society | Jun 30, 2016
The difference between marketing writing and technical writing in one small sign | Jun 28, 2016
A jump in Google traffic due to content quality? | Jun 23, 2016
Attend the "Solve This!" Write the Docs Meetup tomorrow (June 23, 2016) | Jun 22, 2016
Examples of visual communication in developer documentation with the Android Vocabulary Glossary | Jun 21, 2016
My technical communication contribution to the UX Careers Handbook | Jun 21, 2016
Advanced formatting with Markdown using Jekyll and Includes | Jun 6, 2016
More complex user process maps in documentation systems | Jun 3, 2016
Interested in working as a technical writer at Amazon? | Jun 3, 2016
Examples of linear workflow user maps built with JS and CSS | May 30, 2016
8 image translation issues for tech doc — guest post by Jeanine Shepstone | May 26, 2016
11 images issues for tech doc systems — guest post by Jeanine Shepstone | May 26, 2016
Presentation recording: Move Fast And ... Document Things? Lessons learned in building documentation culture at a startup, by Ruthie Bendor | May 22, 2016
Recording of 'Move fast and ... document things,' by Ruthie Bendor at Write the Docs | May 22, 2016
Recording of 'Two great teams that work great together: Bridging the gap between documentation and support,' by Neal Kaplan at Write the Docs | May 22, 2016
Some post-STC Summit thoughts | May 20, 2016
Slides for Writing Tech Docs Like a Hacker with Jekyll presentation | May 17, 2016
Slides for Documenting REST APIs Workshop — 2016 STC Summit Anaheim, Calif. | May 14, 2016
How do you establish more context in a topic-based writing model? | May 11, 2016
Getting sharp, clear text in screen captures — and making sense of Retina displays | May 10, 2016
Jekyll Conf 2016 slides and video: Overcoming Challenges in Using Jekyll for Tech Docs | May 7, 2016
Creating professional looking graphics in the easiest, simplest way possible | May 5, 2016
Visual communication overview | May 1, 2016
Three types of knowledge every technical writer needs to be successful | Apr 27, 2016
Recording of WTD presentation on Video Documentation, by Alicia Avrach | Apr 24, 2016
Recording of STC-SV presentation on the Shape of a Modern Technical Communication Organization, by Sanborn Hodgkins | Apr 24, 2016
Seeing things from the perspective of a learner | Apr 20, 2016
Eight reasons why documentation fails for users, and what to do about it | Apr 12, 2016
API documentation workshop opportunity at the STC Summit | Apr 7, 2016
Lightning talks from San Francisco Write the Docs meetup | Apr 3, 2016
Xeditor, a CMS editor for XML content | Mar 30, 2016
REST API documentation workshop recording (STC Sacramento) | Mar 27, 2016
Version 5.0 of my Documentation Theme for Jekyll now available | Mar 23, 2016
Hi there – Let’s get casual… Guest post by Lavanya Krishnamurthy | Mar 21, 2016
Shannon got into Stanford's MA Liberal Arts program | Mar 13, 2016
Selling Girl Scout cookies | Mar 13, 2016
Starting a new series on visual communication | Mar 12, 2016
10 minute podcast on API technical writing with Ryan Weber on Stitcher | Mar 12, 2016
Retrospective — Looking back at the good and bad of previous experiences | Feb 27, 2016
So People Don't RTFM? Write a FM That's Worth R'ing — Guest post by Marcia Riefer Johnston | Feb 24, 2016
Lightweight DITA article in Technical Communication Journal | Feb 23, 2016
I'm starting a new job at Amazon Lab126 | Feb 21, 2016
Answering questions in James Gill's upcoming book, How to Get Started as a Technical Writer | Feb 21, 2016
What is the ideal tool for developer documentation environments? | Feb 21, 2016
Updating from redcarpet and Pygments to Kramdown and Rouge on Github Pages | Feb 21, 2016
Why didn't WordPress take off with tech docs? | Feb 16, 2016
Two upcoming API documentation events this Thursday | Feb 16, 2016
Is the only way to plug into a documentation CCMS through DITA/XML? | Feb 12, 2016
Three models for single source publishing — and challenges with each | Feb 11, 2016
My YAML tutorial in the context of Jekyll | Feb 8, 2016
The third API course from Peter Gruenbaum on Udemy | Feb 8, 2016
Upcoming REST API documentation workshop in Sacramento | Feb 8, 2016
New section in API documentation course: The Job Market for API technical Writers | Feb 8, 2016
Challenges in documenting long JSON objects | Jan 21, 2016
How to apply agile processes to manage your life's projects | Jan 21, 2016
The problem with adopting bleeding-edge tools | Jan 10, 2016
Spec-driven Development with RAML -- presentation by Michael Stowe to STC Silicon Valley chapter | Jan 9, 2016
First video for API documentation course -- your feedback? | Jan 7, 2016
Are technical writing blogs growing or dying? | Jan 5, 2016
What is the technical writer's role in content marketing? | Jan 4, 2016
Analyzing top posts on my blog during 2015 — Deciding between brand versus readership | Jan 1, 2016
2015 archives
My 2016 technical writing trends and predictions, or the ripple effects of API growth on technical writers | Dec 29, 2015
Recording of Creating Documentation for Startups: Panel Discussion -- Write the Docs San Francisco | Dec 22, 2015
My upcoming 2016 STC Summit workshop and presentation | Dec 22, 2015
How do you stay updated with changes developers are silently making? | Dec 20, 2015
Those pesky authoring tool questions, and an update on my adventures with Jekyll | Dec 19, 2015
Recording of Version Control, Writers, and Worfklows by Richard Mateosian | Dec 17, 2015
Question: How long does it take to ramp up on your Jekyll theme? | Dec 14, 2015
Swagger UI probably the coolest thing I've done in API docs | Dec 13, 2015
10 realizations as I was creating my Swagger spec and Swagger UI | Dec 10, 2015
Guest Post: Could Software Perform Technical Writing? by Robert Desprez | Dec 4, 2015
Single sourcing the Swagger spec and main documentation using Jekyll | Dec 3, 2015
Version 4.0 released for the Jekyll Documentation Theme | Dec 3, 2015
Planning my API doc course | Nov 29, 2015
Upcoming Write the Docs Meetup | Nov 17, 2015
My pros and cons of using Jekyll for documentation | Nov 17, 2015
Can you replace a CCMS with version control such as Git or Mercurial? | Nov 6, 2015
Tell me about your career as a technical writer... | Nov 4, 2015
Why incremental regeneration in Jekyll 3.0 is such a big deal | Nov 4, 2015
Increase efficiency 24 times faster when fixing errors — implications for technical writers on agile teams | Oct 27, 2015
Podcast: Spec-driven Development of REST APIs, with a focus on RAML -- interview with Michael Stowe | Oct 12, 2015
Udemy podcast (with me) and infographic on technical writing | Oct 6, 2015
5 REST API resources to add to your reading list | Oct 3, 2015
Tutorial for creating interactive consoles with RAML | Oct 3, 2015
Question: If you weren't a technical writer, what would you be? | Oct 2, 2015
Why so little focus on API doc at tech comm conferences? | Sep 30, 2015
Question: Can I earn a living blogging? | Sep 30, 2015
Question: How long has your API doc course been available? | Sep 29, 2015
Question: How are you publishing and delivering your docs? | Sep 29, 2015
Question: How do I tell what platform people are using for API docs? | Sep 28, 2015
Experimenting with a shorter post style | Sep 26, 2015
Added native library API section to API doc course | Sep 26, 2015
Upcoming "Ask Me Anything" (AMA) session | Sep 14, 2015
Swagger tutorial for REST API documentation | Sep 14, 2015
Survey analyzing skill requirements in job postings | Sep 12, 2015
How to avoid broken links when single sourcing | Sep 11, 2015
Editing workflows and reviews through Github's pull requests | Sep 10, 2015
Comparing object-oriented design to content reuse | Sep 10, 2015
How authorization works with APIs | Sep 4, 2015
What is a REST API? | Aug 28, 2015
Proposals for 2016 *STC Silicon Valley Chapter* presentations now accepted | Aug 27, 2015
My process for creating vector diagrams with Illustrator | Aug 23, 2015
Version 3.0 of my Documentation theme for Jekyll released | Aug 13, 2015
Question: What qualities should technical writers have to work at startups? | Aug 12, 2015
Podcast: The divide between academics and practitioners -- Interview with Lisa Meloncon | Aug 10, 2015
Why is there a divide between academics and practitioners in tech comm? | Aug 5, 2015
When are wikis ever successful? | Jul 30, 2015
An easy way to support my site: Sign up for technical writing job alerts | Jul 30, 2015
Podcast: How do design, length, and relevance affect how people use API reference docs -- interview with Bob Watson | Jul 30, 2015
LearningDITA.com: A new online learning resource for DITA by Scriptorium | Jul 28, 2015
How do you test content that's beyond your skill level? | Jul 28, 2015
Should you add your testing scenarios into your documentation? | Jul 27, 2015
Peter Gruenbaum has released part 2 of his Udemy course on API technical writing | Jul 24, 2015
Survey results about the possible REST API workshop | Jul 24, 2015
Is it inefficient to frequently switch contexts among multiple projects? | Jul 23, 2015
Survey about possible REST API workshop — your feedback would be helpful | Jul 20, 2015
Getting mobile friendly display and responsive design just right, especially with ads | Jul 17, 2015
Reader question: How do I move forward out of a stagnant tech writing career? | Jul 15, 2015
Should technical writers care about more than documentation? | Jul 14, 2015
Build a technical writing portfolio by writing documentation for startups | Jul 10, 2015
Communicating feedback from testing documentation | Jul 10, 2015
Guest post: 10 New Things to Love and Hate About Flare | Jul 9, 2015
Should QA test documentation? | Jul 9, 2015
Listen to Ed Marsh's Content Content podcast with me as a guest | Jul 8, 2015
The key to writing good documentation: Testing your instructions | Jul 7, 2015
Pingdom reports with WordPress on Bluehost/MaxCDN versus with Jekyll on Github | Jul 7, 2015
Three questions people ask me each week | Jul 1, 2015
Slides, notes, and lessons learned at the STC Summit 2015 in Columbus, Ohio | Jun 29, 2015
My upcoming workshop and presentation at the STC Summit 2015 in Columbus, Ohio | Jun 18, 2015
How to avoid early death from sitting down all day | Jun 18, 2015
How do you authenticate your documentation? | Jun 17, 2015
My daughter published a real video game through "Girls Make Games" camp | Jun 17, 2015
Check out my conversation on ContentHug | Jun 17, 2015
How can technical writers cut through engineering jargon and decode complex information? | Jun 8, 2015
Why no one stopped by my technical writing booth at career fair day | May 31, 2015
Moved my blog from WordPress to Jekyll | May 29, 2015
Integrating Documentation into engineering code and workflows | May 26, 2015
API technical writing course on Udemy from Peter Gruenbaum, and some thoughts on documenting JSON | May 22, 2015
Switched commenting systems to Disqus | May 17, 2015
Introduction to technical writing -- slides and audio recording | May 16, 2015
API Documentation presentation to East Bay STC chapter -- slides and recording | May 16, 2015
How to design documentation for non-linear reading behavior | May 15, 2015
Recording and slides from "Jekyll vs. DITA: Bridging the Gap Between Tech Comm and the Web" presentation | May 14, 2015
User-centered documentation slides | May 14, 2015
Upcoming presentation: Jekyll versus DITA: Bridging the Gap between Tech Comm and the Web | May 10, 2015
New series: User-centered documentation | Apr 23, 2015
Final analysis between DITA and Jekyll | Apr 15, 2015
Producing PDFs in DITA versus Jekyll | Apr 14, 2015
Reviewing content in DITA versus Jekyll | Apr 13, 2015
Creating links in DITA versus Jekyll | Apr 6, 2015
Newbie to Technical Writer in 4 Easy Steps | Apr 3, 2015
Building a table of contents with DITA versus Jekyll | Apr 2, 2015
Creating re-usable chunks (conref) in Jekyll versus DITA | Apr 1, 2015
Variables and conditional processing in Jekyll versus DITA | Mar 26, 2015
Authoring with Markdown in Jekyll versus Authoring with DITA in OxygenXML | Mar 26, 2015
Check out Ed Marsh's podcast, and also My New series: Jekyll versus DITA | Mar 23, 2015
Some thoughts on attending tcworld India 2015 | Mar 22, 2015
PDF still trumps browser-based help? | Mar 19, 2015
Recording of API documentation workshop (REST and Javadoc) at tcworld India 2015 | Mar 19, 2015
Recording of Innovation in Technical Communication keynote at tcworld India 2015 | Mar 18, 2015
Slides for tcworld India 2015 presentations | Mar 11, 2015
Reveal JS: An HTML5 alternative to PowerPoint, with support for SVG graphics | Mar 11, 2015
Pushing content into any format with Jekyll | Mar 6, 2015
How to create a help API | Mar 4, 2015
Static site generators start to replace web publishing platforms like WordPress | Feb 27, 2015
Some web tools worth using in help solutions | Feb 26, 2015
Piggybacking onto the innovation of the web | Feb 24, 2015
Microsoft and the last 5 great technological innovations | Feb 20, 2015
Interactive video workshop in San Jose this Saturday, 1-5pm | Feb 19, 2015
The genius of Github and how it can transform tech comm | Feb 18, 2015
XML and the web: drifting farther apart? | Feb 13, 2015
The only significant innovation for tech comm | Feb 13, 2015
A long list of technical innovations semi-relevant to technical writers | Feb 12, 2015
Sustaining and disruptive innovations | Feb 10, 2015
Podcast: The upcoming tcworld India conference on March 12-13, with Akash Dubey | Feb 9, 2015
Why do we need PDFs? | Feb 5, 2015
Upcoming workshop: Creating Interactive Video Tutorials, with Bernard Aschwanden on Feb 21 | Feb 5, 2015
Best practices for API documentation -- podcast with Andrya Feinberg | Feb 4, 2015
Survival strategies for API documentation -- slides and recording | Feb 3, 2015
Creating context-sensitive help by converting your help into a JSON API with Jekyll | Feb 1, 2015
Writing is like sorting laundry -- practical advice for tackling documentation projects | Jan 29, 2015
10 reasons for moving away from DITA | Jan 28, 2015
API workshop video + audio + slides + workshop files from TC Camp | Jan 27, 2015
Reinventing the table of contents | Jan 26, 2015
Implementing ScrollSpy with Jekyll to auto-build a table of contents | Jan 20, 2015
Moving from passive to reactive documentation -- recording of presentation by Greg Koberger, ReadMe.com founder | Jan 19, 2015
Most important factor in APIs is complete and accurate documentation | Jan 15, 2015
API doc survey: Do engineers write API doc in the source code? | Jan 15, 2015
API doc survey: How much of your doc process is automated? | Jan 15, 2015
Several REST API tutorials using the EventBrite, Klout, and Flickr APIs | Jan 14, 2015
Experimenting with Jekyll for tech comm | Jan 14, 2015
API doc survey: Most challenging aspect of API documentation | Jan 12, 2015
Jan 12 Silicon Valley STC meeting: Passive vs. reactive doc + readme.com | Jan 11, 2015
Question: How do I add my DITA content in Confluence for SME review? | Jan 9, 2015
Podcast: Unifying the API doc publishing toolchain, with Mark Baker | Jan 8, 2015
API doc survey result: How to learn what you need to know? | Jan 7, 2015
API doc survey result: How do you get the source files that contain code comments? | Jan 6, 2015
API doc survey result: Automating REST API documentation | Jan 6, 2015
Podcast: Automating REST API documentation, with Peter Gruenbaum | Jan 5, 2015
New cost-per-click feature for advertising on I'd Rather Be Writing During 2015 | Jan 5, 2015
My *real* top 10 technical writing trend predictions for 2015 | Jan 5, 2015
Top 10 posts, podcasts, tweets of 2014 -- and what it all means | Jan 5, 2015
API doc survey: Do you create API doc by looking at source code? | Jan 2, 2015
API doc survey: What IDE do you use? | Jan 2, 2015
API doc survey: Do you test out the API calls used in your doc yourself? | Jan 2, 2015
Predictions for Top 10 Technical Writing Trends for 2015 | Jan 1, 2015
2014 archives
Various Site updates: Added third column with dynamic sidebar, and more | Dec 29, 2014
Question: Where are API documentation jobs for technical writers located? | Dec 24, 2014
API doc survey: Authoring tools preferred by API documentation writers | Dec 24, 2014
Learning how developers think, and other API doc insights: Podcast with Joe Malin | Dec 22, 2014
API doc survey: The most common programming languages tech writers know | Dec 22, 2014
API doc survey: The most popular type of APIs that technical writers document | Dec 17, 2014
Getting a job in API documentation: Podcast with Andrew Davis | Dec 17, 2014
I need your responses to my API Documentation Survey | Dec 12, 2014
Authoring tools for startups -- Guest post by Vinish Garg | Dec 11, 2014
Podcast download stats kind of mind-blowing | Dec 9, 2014
DITA: Glossary terms and acronyms | Dec 4, 2014
Free from limitations and imaginary lines | Dec 4, 2014
Convert Markdown Content to DITA in 20 seconds | Dec 3, 2014
The Upcoming TC Camp Unconference and my morning API workshop | Nov 28, 2014
Upcoming API Workshop with Sarah Maddox | Nov 28, 2014
Tech comm on a map: See all the tech comm groups, meetups, conferences, events, and consultants on a Google map | Nov 25, 2014
Dynamic content filtering with OxygenXML's webhelp output | Nov 19, 2014
Add a mini-TOC to your OxygenXML webhelp topics | Nov 13, 2014
Crystal Springs Reservoir ride, and other details | Nov 9, 2014
Impressions from my first Write the Docs meetup | Nov 8, 2014
The Evolution of Technical Writing | Nov 7, 2014
Flat file systems versus database models for help | Nov 5, 2014
The Author Experience -- Interview with Rick Yagodich | Nov 5, 2014
Simplifying DITA authoring by using a Markdown to HTML to DITA workflow | Oct 29, 2014
Celebrating Lucy and her timeline | Oct 28, 2014
Santa Clara to San Carlos bike ride | Oct 26, 2014
API and SDK documentation: Notes from Ed Marshall's Workshop at Information Development World | Oct 25, 2014
Slides and recording for "Perfecting the audio narration in instructional video" at Info Dev World | Oct 23, 2014
Upcoming presentation at #InfoDevWorld: "Perfecting the Audio Narration in Instructional Videos" | Oct 21, 2014
DocOps: Interview with Jim Turcotte | Oct 21, 2014
San Francisco city-to-ferry loop bicycle ride | Oct 19, 2014
Biking trip to Yosemite | Oct 16, 2014
API Doc presentation slides and recording (San Francisco STC chapter) | Oct 16, 2014
Import DITA's XHTML Output into WordPress | Oct 14, 2014
Outside the tech comm tool bubble, there is a wide, wide world | Oct 9, 2014
Why developers will never adopt DITA | Sep 30, 2014
Natural Bridges | Sep 28, 2014
Maisie's peak and more | Sep 28, 2014
Two major Confluence problems: poor content re-use and lack of wiki markup | Sep 24, 2014
Using collapsible sections to bring tasks and concepts together (DITA) | Sep 22, 2014
Foreword to Developing User Assistance for Mobile Apps, 2nd Edition | Sep 19, 2014
Adding code comments through a sliding jQuery Sidr panel (DITA) | Sep 16, 2014
STC Intercom Issue Entirely Dedicated to API Documentation | Sep 10, 2014
Using WordPress natively for single source publishing and conditional content | Sep 8, 2014
Upcoming presentation in downtown San Francisco: Publishing strategies for API documentation | Sep 2, 2014
Challenges in using WordPress for publishing DITA content | Sep 2, 2014
Thirteen life hacks | Sep 1, 2014
Author in DITA, publish with WordPress | Aug 19, 2014
Woes of conditional text and topichead elements (DITA best practices) | Aug 10, 2014
Benefits of tool diversity, part II | Aug 7, 2014
Is tool fragmentation in tech comm a good thing? | Aug 5, 2014
Reviewing draft DITA content with subject matter experts: 6 essential points | Jul 31, 2014
My DITA quick reference guide (QRG) | Jul 30, 2014
Book Review: The Goldfinch, by Donna Tartt | Jul 27, 2014
Writing documentation in an interactive world: Some thoughts on using easyDITA and OxygenXML | Jul 25, 2014
The part of the brain you should listen to when writing | Jul 16, 2014
Content Re-use is so much better with DITA (and esp. with OxygenXML) | Jun 29, 2014
Strategies for content re-use in Confluence | Jun 24, 2014
10 technical writing principles to live by | Jun 20, 2014
Information Development World and the Customer Experience -- A Podcast with Scott Abel and Val Swisher | Jun 18, 2014
Introduction to API documentation: Interview with Scot Marvin | Jun 16, 2014
Started a new job | Jun 12, 2014
Lessons learned as a novice API technical writer -- Interview with Mary Linderman (podcast) | Jun 8, 2014
The future of tech comm is developer doc | Jun 3, 2014
Creating code samples for API/SDK documentation (webinar recording, slides, and audio) | May 30, 2014
How to embed looping videos on your web page | May 18, 2014
My Intercom article on gamification and user engagement | May 18, 2014
Recording of my STC Sacramento presentation -- Why users can't find answers in help material | May 18, 2014
What does DITA-structured help look like? | May 15, 2014
Complex tools versus simple tools | May 10, 2014
Upcoming webinar: Creating code samples for API/SDK documentation | May 9, 2014
DITA: Nested subheadings and the concept element | May 8, 2014
DITA: Limitations with the chunk="to-content" attribute in relationship tables | May 2, 2014
DITA hierarchical links, related links, short descriptions, and one-folder organization | May 1, 2014
DITA: Why DITA, metadata, working in code and author views, and relationship tables | Apr 25, 2014
DITA: Folder hierarchy, conref, mapref, and more | Apr 22, 2014
My DITA journey begins | Apr 16, 2014
The need for robust tech comm authoring tools | Apr 13, 2014
Strategies for using links with DITA | Apr 8, 2014
STC Chapter provides lavish "all expenses paid" outing to San Diego zoo for members | Apr 1, 2014
Now that debts are paid off, plan to travel the world for a year, documenting things | Apr 1, 2014
Dita Von Teese to give keynote at DITA North America 2014 Conference | Apr 1, 2014
New hot coals event to be highlight at Lavacon conference | Apr 1, 2014
The Content Wrangler Announces New 52 Mini-Conference Model | Apr 1, 2014
Using metadata to control online navigation through portlets | Mar 27, 2014
Writing skills versus technical skills, or, What I realized in solving a Sudoku puzzle | Mar 19, 2014
soap! A new conference for technical writers in Poland | Mar 18, 2014
Two months after leaving the church -- an update | Mar 16, 2014
Do I need to take courses in technical writing? Guest post by Laura Palmer | Mar 7, 2014
Videos and reflections from the 2014 Intelligent Content Conference | Mar 3, 2014
Tobi Crabtree on Virtual Agents (Intelligent Content 2014) | Mar 3, 2014
Val Swisher on Translation Without Borders at Intelligent Content 2014 | Mar 3, 2014
Noz Urbina on The Biological Imperative for Intelligent Content (Intelligent Content 2014) | Mar 3, 2014
Mark Baker on Every Page Is Page One (Intelligent Content 2014) | Mar 3, 2014
Rahel Bailie on the Language of Content Strategy (Intelligent Content 2014) | Mar 3, 2014
Don Day on Connecting Intelligent Content with Micropublishing (Intelligent Content 2014) | Mar 3, 2014
Theresa Putkey on Diagnosing and Solving Content Problems (Intelligent Content 2014) | Mar 3, 2014
Kyle Wiens on gamification and iFixit / Dozuki at Intelligent Content 2014 | Mar 3, 2014
Sarah O'Keefe on The Many Facets of Content Strategy (Intelligent Content 2014) | Mar 3, 2014
Marcia Riefer Johnston on Writing (Intelligent Content 2014) | Mar 3, 2014
Tom Johnson on Blogging (Intelligent Content 2014) | Mar 3, 2014
Writers needed for Intercom issue on API documentation | Feb 26, 2014
A simple way to write, edit, and publish documentation online using Google Docs and Markdown | Feb 25, 2014
How can we know something that is totally unfamiliar to us? | Feb 20, 2014
An argument for complexity rather than simplicity in technical communication | Feb 7, 2014
Gamification and user engagement in e-learning and documentation | Feb 4, 2014
Will structure and style make documentation processes less costly? | Jan 26, 2014
Growing trends for APIs and my favorite resources to learn technical information | Jan 20, 2014
Upcoming interviews at the Intelligent Content Conference | Jan 16, 2014
Why I left the Mormon church | Jan 16, 2014
Single-page docs versus "Click Insanity" | Jan 12, 2014
Upcoming presentation to Sacramento STC Chapter on Jan 16 | Jan 12, 2014
Tips for writing code comments in developer documentation | Jan 11, 2014
Recording of STC Berkeley presentation on why users can't find answers in help | Jan 8, 2014
DITA's output does not require separation of tasks from concepts | Jan 5, 2014
The appeal of DITA | Jan 4, 2014
Upcoming API Workshop in San Jose on Feb 8, 2014 | Jan 1, 2014
2013 archives
How to lose weight without starving yourself | Dec 31, 2013
WordPress tip: Create a series of posts | Dec 29, 2013
Researching the right keywords (search engine optimization) | Dec 23, 2013
Get a technical writing internship or on-the-job experience without having much time for it | Dec 18, 2013
My Christmas wishlist on Techwhirl | Dec 18, 2013
Single sourcing and duplicate content (search engine optimization) | Dec 16, 2013
Introduction, frames, iframes, and tech comm tools (search engine optimization) | Dec 13, 2013
Collapsible header sections -- more problematic than helpful | Dec 11, 2013
TC Camp Unconference in San Jose, Calif. on January 25, 2014 | Dec 10, 2013
Making website banner ads more visible | Dec 5, 2013
Is Atlassian Marginalizing Confluence Power Users? Guest Post by Steve Goldberg | Dec 3, 2013
A bucket list for a career in tech comm? | Nov 26, 2013
Questions from readers: How to organize reviews, and whether a dedicated editor is worthwhile | Nov 21, 2013
A few things tech writers frequently say: Videos tedious, topics best when short, people just use Google, and more | Nov 19, 2013
The Bug Badge | Nov 17, 2013
Balancing new and familiar: Avoiding the Groundhog day syndrome | Nov 7, 2013
Imperfect content and the difficulty of writing video scripts | Nov 4, 2013
Everything I needed to know about technical writing I learned in preschool... | Oct 30, 2013
Recording and slides for "Why users can't find answers in help" presentation to STC Silicon Valley | Oct 23, 2013
What to do with old manuals from products you own | Oct 8, 2013
My Upcoming Presentation at the STC Silicon Valley Chapter -- "Why Users Can't Find Answers to Their Questions in Help Content" | Oct 5, 2013
Learning How to Communicate Visually in Documentation | Oct 3, 2013
How to Search Engine Optimize (SEO) Your Help Documentation | Sep 22, 2013
Narrative Workflow Topics: Helping Users Connect the Dots Among Topics | Sep 12, 2013
Reader Question: How do I create online help, how to guides, quick start tutorials, or video tutorials? | Sep 11, 2013
Recommended Article: APIs are delivering on their promise (SD Times: Software Development News) | Sep 10, 2013
Creating Good Content Requires Cross-Department Collaboration | Sep 6, 2013
Sticking with Obvious Information Versus Creating Information that Users Need | Sep 4, 2013
Subheadings: Perhaps the Most Useful Technique in Technical Writing | Aug 23, 2013
Examples Are a Primary Way That Complicated Concepts Become Clear | Aug 20, 2013
Interactive Poll: Why Can't Users Find Answers to Their Questions in Help? | Aug 15, 2013
Why I Test Nearly Everything | Aug 8, 2013
When Organizing Big Data Content, It's Okay To Be Messy | Aug 7, 2013
7 Ways to Learn Difficult Subjects in Order to Write Useful Content | Aug 1, 2013
Turning Around the Disdain for Help by Focusing on Content | Jul 18, 2013
Messages from Sponsors -- July 2013 | Jul 16, 2013
Sample Chapter from Word Up! How to Write Powerful Sentences and Paragraphs, by Marcia Riefer Johnston | Jul 12, 2013
Finding a Starting Point: Answering Questions or Addressing Purpose? | Jul 10, 2013
Abandoning the Social Network and Q&A Idea | Jun 29, 2013
How do you answer every user's question? | Jun 28, 2013
What Have Been My Most Successful Experiences in Connecting Help Material with Users? | Jun 26, 2013
Notes from Future of Technical Communication Webinar | Jun 25, 2013
Recording of "Video Tutorials for User Assistance" (UA Europe Presentation) | Jun 24, 2013
Recording of "Making Content More Findable When Users Browse and Search" (UA Europe Presentation) | Jun 24, 2013
Do We Need a New Approach to Help? Why Are Users So Apathetic Towards Help after 50 Years of Innovation? | Jun 18, 2013
How Things Will Be in Tech Comm … After the Singularity? | Jun 15, 2013
Version 2.0 of I'd Rather Be Writing -- More Community Driven | Jun 10, 2013
Structured Authoring By For And Or Nor With In the Web | Jun 8, 2013
Reader Question: How Do I Restrict Content by Role in the Same Output? | Jun 6, 2013
Exploring Markdown in Collaborative Authoring to Publishing Workflows | Jun 4, 2013
Can Help Content Have Recognizable Facets? | May 29, 2013
Faceted Search and Query Reformulation | May 28, 2013
On Metadata and Help Content | May 27, 2013
Moving Beyond the TOC in Organizing Help Content -- Illustrated Edition | May 22, 2013
What Does Content Re-Use Look Like in a Web CMS? | May 17, 2013
Is Structured Authoring (like DITA) a Good Fit for Publishing on a Website? | May 14, 2013
Why Long Topics Are Better for the User | May 6, 2013
Do Short Topics Make Information More Findable? | May 5, 2013
Does Merging Support Content with Documentation Increase Findability? | May 1, 2013
What makes Basketball Fun? Gamifying Exercise | May 1, 2013
Does DITA Encourage Authors to Fragment Information into a Million Little Pieces? | Apr 22, 2013
How Do You Teach New Users Programming? | Apr 19, 2013
How Can a Technical Writer Develop a Love of Programming Code? | Apr 18, 2013
How Do You Gamify Writing? | Apr 17, 2013
Why Do People Rank High on the MindTouch #Techcomm Influencer Report? | Apr 11, 2013
Why Does Content Become Disorganized? | Apr 9, 2013
Adding Syntax Highlighting to Code Examples Online and in Microsoft Word | Apr 4, 2013
Sample Expand and Collapse Code with Twisting Buttons | Mar 31, 2013
Evaluating the Usability of Collapsible Sections (or jQuery's Content Toggle) | Mar 25, 2013
Avoiding Quadrant Four | Mar 24, 2013
How to Organize Page-Level Content | Mar 16, 2013
Gamifying Chores | Mar 11, 2013
What I Learned in Searching for a Job | Mar 3, 2013
Moving to California and Starting a New Job | Feb 15, 2013
Two Competing Help Models: One-Stop Shopping or Specialized Stores? | Feb 13, 2013
Single Sourcing and Redundancy | Feb 2, 2013
How to Get Programmers to Change User Interfaces | Jan 26, 2013
Four Less Common Types of Technical Writers Companies Are Looking For | Jan 24, 2013
Import DITA Webhelp Output into WordPress | Jan 21, 2013
Single Sourcing Screen Captures to Print, Online, and Mobile Using Flare and Capture | Jan 20, 2013
Looking at Search Analytics to Improve Help Content | Jan 19, 2013
Top 10 Most Frequently Asked Questions about Technical Writing | Jan 17, 2013
Connection Points with the Tech Comm Role | Jan 14, 2013
Girl Scouts Painting and Comic Art Badges | Jan 13, 2013
Discovering Girl Scouts | Jan 13, 2013
Create a Child Theme to Customize a WordPress Theme | Jan 10, 2013
Message from Sponsors — January 2013 | Jan 7, 2013
2012 archives
Reader Question: "My Wish List for Technical Writing Tools" | Dec 31, 2012
Moving Between the Agora and the Desert | Dec 16, 2012
7 Ways to Increase Flare's Search Engine Optimization in Google's Results | Dec 15, 2012
Knowledge Has a New Shape, and It's Not the Book | Dec 12, 2012
Podcast: Include It All, Filter It Afterwards -- Interview with Mark Baker | Dec 11, 2012
The Rebirth of My Podcast | Dec 11, 2012
My Upcoming Presentations at User Assistance Europe in Manchester, England | Dec 8, 2012
A Few Notes from Too Big To Know | Dec 6, 2012
What Does "Every Page Is Page One" and "Include It All, Filter It Afterward" Mean? | Dec 4, 2012
Five Ways to Avoid the "Congratulations" Cliche as You Start a User's Guide | Nov 29, 2012
Book Review: Your Brain at Work, by David Rock | Nov 27, 2012
Incorporating Learning into Tech Comm Deliverables | Nov 26, 2012
Implementing Highlighting in Madcap Flare's HTML5 Output | Nov 25, 2012
Creating Video Tutorials for Android and iPhone Mobile Apps | Nov 20, 2012
Exploring Flare's Mobile Webhelp Format in Depth | Nov 11, 2012
Retina Display and Screen Capture Sizes in Online Help | Nov 10, 2012
10 Realizations While Writing Documentation for a Mobile App | Nov 8, 2012
Staying Out of Maintenance Mode | Oct 29, 2012
Writing in the Trenches Versus Writing on the Sidelines | Oct 27, 2012
Upcoming STC Editing SIG Webinar: Writing and Editing Scripts for Video Tutorials | Oct 27, 2012
Halloween Human Organ Donation Station | Oct 27, 2012
Company Strategies for Blog Content That Avoids Controversy | Oct 22, 2012
PowerPoint Slides from Lavacon Presentation on Producing Professional Sounding Audio in Video Tutorials | Oct 17, 2012
The Double-Edged Sword of Hiding Controversial Information | Oct 16, 2012
Podcast on Technical Writing | Oct 15, 2012
Professional Technical Writing Careers -- Answers to Questions, by Cheryl Landes | Oct 15, 2012
Book Review: No Easy Day | Oct 12, 2012
Specializing in the Next Big Thing: A Few Lingering Thoughts from Lavacon | Oct 11, 2012
Professional Technical Writing Careers -- Questions and Answers, by Steve Goldberg | Oct 7, 2012
Exploring the Tech Comm Paradox | Oct 1, 2012
How to Create Video Tutorials -- A Five Step Process | Sep 27, 2012
How to Change the World | Sep 24, 2012
Incorporating Elements of Speech into Writing | Sep 18, 2012
Keeping Scripts Fluid When Recording Video Tutorials | Sep 17, 2012
Why Isn't Spoken Language Easier for Writers? | Sep 15, 2012
Bringing the Scientific Mind to Tech Comm | Sep 11, 2012
Quick Reference Guide Gallery | Sep 9, 2012
Comparing Zumba to Technical Writing | Sep 5, 2012
First Day of School | Sep 2, 2012
The Blame Game of RTFM | Aug 30, 2012
Blending Tech Comm with Support | Aug 26, 2012
Messages from Sponsors -- August 2012 | Aug 22, 2012
Summer Is Over, School Begins Again | Aug 20, 2012
Guest Post: Core Skills for Technical Writers Often Overlooked | Aug 16, 2012
Using the Proximity Principle to Design Online Help Navigation | Aug 13, 2012
Why Glossaries Help Users Find Information | Aug 9, 2012
This Theme Is Now Responsive | Aug 9, 2012
Applying Progressive Information Disclosure to Online Help Navigation | Aug 9, 2012
Misconceptions about Topic-Based Authoring | Jul 31, 2012
The Importance of Contextual Navigation, or Cross References in Topics | Jul 23, 2012
Unconscious Meaning Suggested from the Structure and Shape of Help | Jul 18, 2012
Why Do We Need Navigation At All? | Jul 12, 2012
Writing as a Holy Calling | Jul 9, 2012
Taxonomy, Metadata, and Search: Notes from Seth Earley's Confab Workshop | Jun 25, 2012
Returning to Findability | Jun 25, 2012
How Can Newbies Learn Tech Comm Tools Given Their Cost? | Jun 21, 2012
Writing User-Centered Documentation, or, My Best Days as a Technical Writer | Jun 21, 2012
Turning Point (Wikis) | Jun 17, 2012
Writing Is Harder Than Most Think (Wikis) | Jun 16, 2012
A Guiding Metaphor (Wikis) | Jun 15, 2012
Community and Collaboration (Wikis) | Jun 14, 2012
Some Wiki Basics (Wikis) | Jun 13, 2012
Is Collaborative Authoring Over-Hyped? | Jun 12, 2012
The Need for Constant Updates (Wikis) | Jun 12, 2012
My Journey To and From Wikis: Why I Adopted Wikis, Why I Veered Away, and a New Model | Jun 11, 2012
Upcoming STC Webinar: Creating Help in a Wiki Environment | Jun 5, 2012
An Ingenious Way to Solicit Community Contributions, or, How to Replace the Screen for an Asus Laptop UL50AG | Jun 1, 2012
Content Strategy Workshops: Interview with Rahel Bailie | May 25, 2012
When Wikis Succeed and Fail | May 23, 2012
Confab 2012: Thoughts and Reactions | May 19, 2012
15 Tips for a Successful Conference Experience | May 18, 2012
How Character Drives Story -- Book Review of Ann Patchett's State of Wonder | May 14, 2012
Q&A: What should my major be for a career in technical writing? | May 12, 2012
Trying New Things, Changing Interests | May 9, 2012
Book Review: Mistborn, by Brandon Sanderson | May 8, 2012
Stuck in a system | May 7, 2012
Asking questions is more important than finding answers -- why? | Apr 27, 2012
Differences between blogs and wikis, and why you might need both | Apr 19, 2012
Leveraging the wisdom of the 80/20 rule: Focusing on content that matters | Apr 17, 2012
A Love Affair with Grapefruit | Apr 15, 2012
Guest Post: Why I Love Wikis | Apr 14, 2012
Finally Biking to Work | Apr 11, 2012
Subpage Titles on Wikis -- Challenges, Conventions, and Compromises | Mar 22, 2012
Guest Post: Wikis Are the Future of Technical Documentation | Mar 20, 2012
Guest Post: A Week in My Life as a Technical Writer (with some humor) | Mar 17, 2012
Guest Post: Is Technical Writing Creative? | Mar 14, 2012
Thinking About a Social Media Strategy: A Few Elements to Consider | Mar 8, 2012
Technical Communication Metrics: What Should You Track? | Mar 2, 2012
Conferences I'm Attending This Year | Feb 28, 2012
Why don't technical writers use wikis — or do they? | Feb 24, 2012
Incensed at "Laid-back" Categorization of Technical Writing Career | Feb 24, 2012
Why I Love Audible | Feb 21, 2012
My New Email Strategy: The Email Game and ActiveInbox | Feb 20, 2012
Webinar Recording: Designing Quick Reference Guides | Feb 18, 2012
Webinar Recording -- Organizing Help Content: Breaking Out of Topic-Based Hierarchies | Feb 18, 2012
Looking at The Peter Principle, Dilbert Principle, and Parkinson's Law | Feb 15, 2012
On Being an Individual Contributor | Feb 10, 2012
A Life of Its Own: An Essay About an Article That Was Never Published | Feb 8, 2012
A Reverse Approach to Help Authoring: Writing Documentation Post-Release | Feb 2, 2012
Brainstorming Solutions to Volunteer Management/Engagement | Feb 1, 2012
Messages from Sponsors -- January 2012 | Jan 30, 2012
STC Certification: An In-Depth Interview with Steve Jong | Jan 26, 2012
Interview with Ugur Akinci about Technical Communication | Jan 23, 2012
Upcoming Webinar: Designing Quick Reference Guides | Jan 23, 2012
Graduate Research Findings about Technical Communication and Blogs in the Workplace | Jan 22, 2012
Using JIRA to Track Writing Assignments | Jan 18, 2012
A Lifetime of Reading Versus a Lifetime of Writing | Jan 13, 2012
The "Home Depot Model" of Findability, or, Social Search | Jan 10, 2012
Looking at Breadcrumbs in a New Way | Jan 5, 2012
2011 archives
What I Learned About Tech Comm During 2011 | Dec 28, 2011
The Urge to Correct: Frustrations with Language Translation and Misuse | Dec 27, 2011
Using Tags to Increase Findability | Dec 26, 2011
What Tools Do Technical Writers Use | Dec 19, 2011
Kanban and Limiting the Scope of Work | Dec 18, 2011
Matrix Foretells Future of Learning | Dec 15, 2011
What I Like About Grandpa | Dec 14, 2011
Grandpa Reading Runaway Bunny | Dec 14, 2011
Buffalo on Antelope Island | Dec 14, 2011
Hanging Out at Home | Dec 14, 2011
Sitting Around at Home | Dec 14, 2011
Kids Singing | Dec 14, 2011
Misleading Documentation Metrics | Dec 14, 2011
Writing My Last Chapter | Dec 13, 2011
Counting Calories | Dec 11, 2011
How Avery Got Earrings | Dec 11, 2011
Grandma Nana Comes to Visit | Dec 11, 2011
We Moved Downstairs | Dec 11, 2011
King Size Bed Fits Four | Dec 11, 2011
Some Thoughts on Technical Writing in the Cloud | Dec 9, 2011
Slides from STC Webinar on Organizing Content (Findability) | Dec 5, 2011
My STC Webinar on Organizing Content -- This Thursday at 4pm EST | Nov 30, 2011
Regret Over a Missed Career in Astronomy | Nov 27, 2011
Discovering Antelope Island | Nov 27, 2011
Reading Mistborn | Nov 27, 2011
Cooking Tamales | Nov 27, 2011
Wiki Culture, Reader/Writer Distinctions, and Divergence from Structured Authoring | Nov 19, 2011
Should Technical Writing Be Taught in High School? (Collaborative Post) | Nov 19, 2011
Why I Returned to Wikis for Help Authoring | Nov 14, 2011
Messages from My Tech Comm Sponsors -- November 2011 | Nov 11, 2011
Survey about Technical Writers and Blogging Activities | Nov 11, 2011
Senior Technical Writer Job Opening at the LDS Church | Nov 8, 2011
Moving Towards the "Dark Side": From Technical Writing to Content Marketing | Nov 7, 2011
Managing 60 + Volunteer Writers | Nov 6, 2011
Using Treejack as a Method for Evaluating Your Help's Navigation | Nov 2, 2011
The Importance of a Personal Face -- On Halloween | Nov 1, 2011
Blog Versus Web Log: Back to Origins | Oct 31, 2011
Adding Captions to Youtube Videos | Oct 24, 2011
Building Trust in a Corporate Blog | Oct 21, 2011
The Conference Proposal I Didn't Submit | Oct 19, 2011
Customizing the "No Results Found" Page with Helpful Wayfinding Tips | Oct 17, 2011
Appearing on The Forge Show from TechSmith Today at 2pm EST | Oct 13, 2011
Visual Storytelling Guides: A New Deliverable in Technical Communication? | Oct 12, 2011
Visually Appealing Documents Combine Text with Images | Oct 10, 2011
Why Rubrics Fail as a Means of Measuring Documentation Quality | Oct 5, 2011
What I've Learned from Lunchtime Creative Writing Workshops | Sep 30, 2011
How I Took Back My E-mail Inbox | Sep 29, 2011
Recordings of Fathers Blessings | Sep 27, 2011
The Proximity Problem for Technical Writers | Sep 23, 2011
Book Review: The Hunger Games, and a Possible Parallel for Technical Writers | Sep 21, 2011
Should You Get a Graduate Degree in Technical Writing? | Sep 19, 2011
Collaborative Post: Why Is the "Technical" More Important Than the "Writing" | Sep 18, 2011
What Does It Mean to Know How to Write? | Sep 9, 2011
My Review of the New Testament | Sep 8, 2011
Three Solutions to the Corporate Blogging Paradox | Sep 2, 2011
Book Review: The Lonely Polygamist, by Brady Udall | Aug 31, 2011
Interview with Kevin Cuddihy, Editor of the STC Notebook Blog | Aug 23, 2011
Stewart Falls: One Last Outing Before Summer Ends | Aug 21, 2011
How Swimming Has Changed | Aug 19, 2011
Blown Away by Author-it Aspect | Aug 18, 2011
Storm Returns Home | Aug 18, 2011
The Big Hill | Aug 17, 2011
Book Review: A Practical Guide to Designing with Data, by Brian Suda | Aug 16, 2011
Windy Night and a Stray Cat | Aug 14, 2011
Messages from Sponsors -- August 2011 | Aug 12, 2011
My Problem with Fiction, and How I Tried to Resolve It | Aug 11, 2011
Sidewalk Chalk at Thanksgiving Point Gardens | Aug 9, 2011
Familiarity Affects Preferences for Text or Video | Aug 8, 2011
Guest Post: CMS UX Woes. It Shouldn't Be This Hard. | Aug 4, 2011
Book Review: Developing User Assistance for Mobile Apps, by Joe Welinske | Aug 2, 2011
Swimming at the Lehi Legacy Center | Jul 31, 2011
Thanksgiving Point Gardens Outing | Jul 26, 2011
Thinking More About Family | Jul 25, 2011
Our Spring View Farms Trail Adventure | Jul 24, 2011
Up and Down Directions | Jul 24, 2011
A Few Notes from Usability Testing: Video Tutorials Get Watched, Text Gets Skipped | Jul 22, 2011
Google Plus as a Professional Communication Tool | Jul 18, 2011
Collaborative Post: Giving Guidance to a Masters Student about Technical Writing Careers | Jul 14, 2011
Building on Past Successes for Future Directions | Jul 13, 2011
Groupon's Copywriting Style | Jul 10, 2011
On Content Strategy and Identity | Jul 1, 2011
"One Day I'm Going to Figure Out the Solution to Help..." | Jun 28, 2011
I want to be a spy .... | Jun 26, 2011
The Most Important Stories ... Aren't the Ones I'm Writing | Jun 25, 2011
The Value of Content | Jun 24, 2011
On Prayer | Jun 22, 2011
Why Is Corporate Blogging So Hard? | Jun 21, 2011
On telling real stories | Jun 21, 2011
Presentations Versus Conversations | Jun 17, 2011
Technical Writing in China | Jun 15, 2011
MindTouch Webinar — Organizing Help Content: The Problem of Findability | Jun 9, 2011
Diverging Directions for Tech Comm: Social Media or Structured Authoring | Jun 9, 2011
Does Translation Mean You Should Omit Illustrations? | Jun 7, 2011
Message from Sponsors -- June 3, 2011 | Jun 3, 2011
Join the LDSTech Blog Project and Write Articles for Your Portfolio | Jun 2, 2011
Making Up Stories | May 30, 2011
The Moment | May 30, 2011
Where Topic-Based Authoring Fails: End-to-End Scenarios | May 25, 2011
What Does It Mean to Be Innovative? | May 24, 2011
Moving from Google Reader to Twitter Hashtags | May 21, 2011
Podcast: Organizing Help Content: Breaking Out of Topic-based Hierarchies | May 18, 2011
Every Page Is Page One | May 16, 2011
WordPress Workshop Outline for the STC Summit | May 15, 2011
Examples of Help Systems that Provide Users with Multiple Entry Points? | May 13, 2011
Will We Still Know Us, Tomorrow? | May 10, 2011
Mooer's Law and Findability | May 9, 2011
Avoiding Burnout as a Technical Writer [Collaborative Post] | May 6, 2011
Messages from Sponsors -- May 4, 2011 | May 4, 2011
Collaborative Posts Q&A | May 4, 2011
A Paradox of Navigation Metaphors for the Web | May 2, 2011
The Butterfly Paths | May 2, 2011
Saratoga Hot Springs | May 1, 2011
Content Strategy for Content Agility | Apr 30, 2011
Predicting Tech Comm's Future for Mobile | Apr 29, 2011
Cedar Fort cemetery | Apr 28, 2011
Introducing Technical Writing World, a New Social Network for Technical Writers | Apr 28, 2011
Topic Chunking and The Broken Alarm Clock | Apr 27, 2011
The Importance of Chunking for Sorting | Apr 18, 2011
Guest Post: To each their own | Apr 16, 2011
Book Review: Everything is Miscellaneous, by David Weinberger | Apr 15, 2011
Book Review: Letting Go of the Words, by Ginny Redish | Apr 8, 2011
Getting Others to Work for You -- The First Step Toward Scalability | Apr 7, 2011
Messages from My Sponsors -- April 6, 2011 | Apr 6, 2011
Podcast: Content Strategy and Agility, with Noz Urbina | Apr 5, 2011
How to Become a Content Strategist [Collaborative Post] | Apr 1, 2011
Book Review: Elements of Content Strategy, by Erin Kissane | Mar 29, 2011
Book Review: Search Patterns, by Peter Morville and Jeffrey Callender | Mar 28, 2011
New Content Strategy Podcast and Other Good Resources | Mar 25, 2011
Seven Methods of Classification in a Hymnbook | Mar 24, 2011
Organizing Help Content: Breaking Out of Topic-Based Hierarchies | Mar 21, 2011
Podcast: A Practical Guide to Information Architecture, with Donna Spencer | Mar 18, 2011
Arguments for and Against Tripane Help | Mar 17, 2011
Podcast -- Visual Composing: Document Design for Print and Digital Media, with Jo Mackiewicz | Mar 14, 2011
The Real Source of Findability | Mar 10, 2011
Update on the Search for Enterprise Authoring | Mar 8, 2011
Podcast with Alan Houser -- Candidate for STC Vice President | Mar 7, 2011
Podcast with Victoria Koster-Lenhardt -- Candidate for STC Vice President | Mar 7, 2011
Lots of Conferences Taking Place | Mar 4, 2011
Trends in Search Engine Optimization -- Shifting from Search to Social? | Feb 28, 2011
Post-Publishing Word Count Can Be Three Times as Long | Feb 25, 2011
I am perhaps finishing my basement, someday | Feb 23, 2011
WordPress Tips: Alternatives to Akismet, Design Software, and Dummy Content | Feb 22, 2011
The Enterprise Help Authoring Problem | Feb 16, 2011
"Powerful as a consumer, lame as an employee" | Feb 15, 2011
Formalizing My Help Strategy | Feb 8, 2011
The Problem of Free and the Long Tail of Content Production | Feb 7, 2011
From DITA to VITA: Tracing Origins and Projecting the Future | Feb 2, 2011
Making Help Content Enjoyable to Read -- Impossible Quest? | Jan 25, 2011
Free Ticket to Intelligent Content 2011 Conference | Jan 24, 2011
Less Text, Please: Contemporary Reading Behaviors and Short Formats | Jan 21, 2011
Minimalistic Callouts Heighten Visual Appeal | Jan 17, 2011
WordPress Tip: Add a Calendar to Your WordPress Site | Jan 14, 2011
Findability and The Information Paradox | Jan 12, 2011
*Don't know how you do it all*: Some Thoughts on Productivity | Jan 11, 2011
Structured Authoring Survey from Scriptorium | Jan 10, 2011
Are Certificate Programs Helpful for Transitioning into Technical Writing? [Collaborative Post] | Jan 6, 2011
My Review of the Old Testament (really) | Jan 5, 2011
2010 archives
Martin Luther and Technical Communication | Dec 29, 2010
Technical Writing – Making Resolutions for the New Year | Dec 27, 2010
When Your WordPress Upgrade Fails | Dec 26, 2010
Screencasting Tip: Self-Dub the Audio | Dec 26, 2010
Participatory Economics: Are Companies Budgeting for Social Media? | Dec 23, 2010
Why I'm So Visible | Dec 22, 2010
Content Curation versus Content Creation | Dec 22, 2010
Does Tech Comm Fit into Mobile Trends? | Dec 21, 2010
Give the Perfect Gift this Season: A Laminated Quick Reference Guide | Dec 20, 2010
"Known Limitations": Making the Negative Space of Help Content a Little More Explicit | Dec 16, 2010
Do community efforts work? | Dec 14, 2010
My Comments on "Best Careers 2011: Technical Writer - US News and World Report" | Dec 10, 2010
Simplicity in a 550 page manual? | Dec 9, 2010
WordPress Tip: Integrating a WordPress Blog into your Website | Dec 9, 2010
The Perfect Voice -- Professional or Authentic? | Dec 7, 2010
Doc Plan Pains and Empowerment | Dec 3, 2010
Adobe Illustrator and InDesign Integration with Layered Images [Visual Imagination #3] | Dec 2, 2010
Technology vs. Content, or Why Teaching WordPress Is Frustrating | Nov 29, 2010
Review of Alan Porter's Wiki: Grow Your Own for Fun and Profit | Nov 25, 2010
Forum → Wiki → Blog Workflow | Nov 24, 2010
Podcast: Educational Programs and Workplace Practices | Nov 23, 2010
Tactics for Survival: A Technical Writers Field Guide to Overcoming the Forces of Petty PMs and Broken IT Environments | Nov 22, 2010
My Brand Is ... | Nov 18, 2010
Diverse Content and the Long Tail of Search Engine Metrics | Nov 16, 2010
10 Quick Tips for Project Managers about Help Content | Nov 11, 2010
When Help Content Is Forgotten | Nov 10, 2010
Text Matters | Nov 5, 2010
"I need your help with some documentation" (Xtranormal Movies) | Nov 4, 2010
What Is Chartjunk? [Visual Imagination #2] | Nov 1, 2010
Being Contrarian | Oct 29, 2010
What's the Statistical ROI of Technical Documentation? [Collaborative Post] | Oct 27, 2010
Strategy Versus Tactics and the Ongoing Debate about Roles | Oct 26, 2010
Why Help Content Fails and #contentstrategy | Oct 22, 2010
Technical Writing Is More Than "Click This, Select That" [Podcast] | Oct 21, 2010
Why Tech Comm Is a Career Path of Last Resort for Students | Oct 19, 2010
Are Academics Just Talking to Themselves? | Oct 18, 2010
Technical Communication Careers: Getting Started and Finding Your Niche (BYU Idaho Presentation) | Oct 13, 2010
Guest Post on Firehead Blog -- "Finding a Content Strategy for Your Blog" | Oct 11, 2010
Paper.li as an Alternative to Google Reader [Screencast] | Oct 8, 2010
Podcast: Finding and Creating Relevant Content -- Strategies for Social Media | Oct 8, 2010
Podcast: Developing a Personal Voice in Audio (Intermountain-STC event) | Oct 6, 2010
Seeing Before Reading: Messages Encoded in the Design of Information [Visual Imagination #2] | Oct 5, 2010
The Increasing Momentum of Content Strategy | Oct 4, 2010
Eight Defining Questions that Shape Content Organization [Organizing Content #29] | Oct 1, 2010
Students Contemplate Whether a Technical Writing Career Will Be Fulfilling | Sep 30, 2010
Visuals Engage Users -- Why Aren't There More Illustrations in Help Content? [Visual Imagination #1] | Sep 28, 2010
Organizing Content for Constructivist Learning [Organizing Content #28] | Sep 27, 2010
Substandard Wages for Technical Writers: A Growing Trend? | Sep 23, 2010
Is Rhetoric Relevant? Considering the "Message in Context" [Organizing Content #27] | Sep 22, 2010
WordPress Tip: The Concept of Inheritance with CSS | Sep 19, 2010
WordPress Tip: Change Your Post Title Color | Sep 18, 2010
Why No One Will Hire You: 40 Professionals Give Advice on Improving a Technical Writer's Resume [Collaborative Post] | Sep 17, 2010
Downloading Audio from the STC Summit | Sep 17, 2010
WordPress Tip: Changing the Styles on Your WordPres Blog | Sep 16, 2010
Instructional Design Versus Technical Communication | Sep 16, 2010
Searching STC Resources for Information | Sep 15, 2010
WordPress Tip: Making Your WP-CONFIG File Secure | Sep 14, 2010
You learn more from users in 5 minutes than you do from 2 weeks of project meetings | Sep 14, 2010
WordPress Tip: Editing Posts in Bulk | Sep 13, 2010
WordPress Tip: Inserting a Gallery of Images into a Post | Sep 12, 2010
WordPress Tip: Adding Custom Fields in Posts | Sep 11, 2010
40 Foundational Books for Technical Writing | Sep 10, 2010
WordPress Tip: Implementing Photo Galleries | Sep 9, 2010
Why Learning Software Is So Hard, and Organizing Content into Levels [Organizing Content #26] | Sep 9, 2010
WordPress Tip: Moving Images with Site Migrations | Sep 8, 2010
WordPress Tip: Adding an Edit Link for Each Post | Sep 7, 2010
More Students Questions about Technical Writing | Sep 7, 2010
The Importance of Visual Communication, or How to Build a Dirt Sifter | Sep 6, 2010
WordPress Tip: Showing Ads in Your Sidebar | Sep 6, 2010
Answers About the Field of Technical Writing for Students | Sep 6, 2010
WordPress Tip: Making Elements Overlap on Your Site | Sep 5, 2010
WordPress Tip: Eliminating Spam | Sep 4, 2010
New Baby Molly | Sep 3, 2010
Organizing for Learnability [Organizing Content #25] | Sep 1, 2010
WordPress Tip: Showing the Full Content Versus the Excerpt | Aug 31, 2010
WordPress Tip: Improve Your Blog's Loading Speed | Aug 30, 2010
Perspectives on a Career in Technical Writing: Responses from 16 Tech Comm Professionals | Aug 30, 2010
I miss working with my hands | Aug 25, 2010
100 Rejected Summit Proposals | Aug 24, 2010
Best Practices for Writing Interface Text [Organizing Content #24] | Aug 13, 2010
The Interface Is Text [Organizing Content #23] | Aug 11, 2010
WordPress Tip: When you Forget your WordPress Username and Password | Aug 10, 2010
The Technical Writer as an Outsider: How Ambitious Are You? [Organizing Content #22] | Aug 6, 2010
WordPress Tip: Embed a Video into a Post Using WordPress's Auto-Embed Feature | Aug 4, 2010
Editorial Strategies and Mind Games | Aug 3, 2010
Introduction to WordPress -- Recording of WordPress Webinar | Aug 2, 2010
Principles for Organizing Print Material [Organizing Content #21] | Jul 30, 2010
The Role of the Gatekeeper | Jul 28, 2010
Relying on the Wisdom of the Crowds with Help Authoring [Organizing Content #20] | Jul 27, 2010
WordPress Tip: Integrate Constant Contact with WordPress | Jul 27, 2010
Moving into Technical Writing -- A DICE Article and More Links | Jul 22, 2010
WordCamp Utah is August 28 | Jul 22, 2010
Emergence [Organizing Content #19] | Jul 20, 2010
Replaceability | Jul 19, 2010
Captivate Versus Camtasia Studio | Jul 18, 2010
Message from the Sponsors, July 16 | Jul 16, 2010
Problem Solving and Sprinkler Repair | Jul 15, 2010
WordPress Webinar July 13 with the STC Consulting and Independent Contracting SIG | Jul 12, 2010
Add WordPress 3.0 Navigation System to Your Site | Jul 12, 2010
Free Copy of Camtasia Studio 7 and Snagit 10 | Jul 12, 2010
24 Hours of Screencasts with Camtasia Studio | Jul 12, 2010
Showing Youtube Captions by Default in Another Language | Jul 8, 2010
Separating Basic from Advanced Topics: How Twitter Organizes Their Help [Organizing Content #18] | Jul 8, 2010
Do Some Project Managers Suffer from the Dunning-Kruger Effect? | Jul 7, 2010
"Load config.xml failed" message with Notepad++ | Jul 6, 2010
Does a Technical Writer Need to Understand Web Design? | Jul 6, 2010
Save $50 on Registration to Lavacon Conference in San Diego | Jul 4, 2010
Breaking Things as a Form of Creativity | Jul 1, 2010
Organizing Content as Story [Organizing Content #17] | Jun 29, 2010
Tiny Tasks and Content Dilution | Jun 29, 2010
With Blog Usability, Provide Context and Avoid Mystery Puzzles | Jun 28, 2010
Experimenting with a New STC Chapter Meeting Model | Jun 28, 2010
Designing from the Content/Story Out | Jun 28, 2010
Can Blogs Work as a Web Platform for Help? [Organizing Content 16] | Jun 23, 2010
Madcap Software Launches MadNewz Newsletter | Jun 22, 2010
Removing Inline Links to Increase Readability | Jun 19, 2010
Lavacon's Web 2.0 Conference Website | Jun 18, 2010
Dr.Explain is a Gold Sponsor of the European User Assistance Conference 2010 | Jun 17, 2010
e-Learning Event Coming Up This Friday (Utah location) | Jun 17, 2010
Faulty Assumptions About the Scope of Help Content? [Organizing Content 15] | Jun 11, 2010
The Semantic Web and Content Findability: Interview with Patrick Warren [Organizing Content 14] | Jun 10, 2010
Using Mediawiki Templates to Organize Content [Organizing Content 13] | Jun 9, 2010
New Menu Navigation System in WordPress 3.0 | Jun 9, 2010
Help Authoring Tool Comparison from Sarah Maddox | Jun 9, 2010
From Help Authoring Tools to Web Tools, Especially Wikis [Organizing Content 12] | Jun 3, 2010
WordPress Tip: There's a Plugin for That | May 30, 2010
Search Engine Optimizing Your Help Content for Google [Organizing Content 11] | May 28, 2010
Figuring Out Search Algorithms [Organizing Content 10] | May 27, 2010
Browse Versus Search: Stumbling into the Unknown Unknown [Organizing Content 9] | May 26, 2010
Second-Level Faceted Navigation [Organizing Content 8] | May 25, 2010
WordPress Tip: Backing Up Your Database | May 24, 2010
Implementing Faceted Classification/Search with a Help Authoring Tool [Organizing Content 7] | May 21, 2010
Faceted Classification, Faceted Search [Organizing Content 6] | May 20, 2010
Topic-Based, Hierarchical Navigation [Organizing Content 5] | May 19, 2010
Imposing Order Versus Observing Order [Organizing Content 4] | May 18, 2010
Things Fall Apart, The Centre Cannot Hold [Organizing Content 3] | May 17, 2010
Introducing Project Swordfish [Organizing Content 2] | May 17, 2010
New Series: Organizing Content [Organizing Content 1] | May 17, 2010
25 Facets for Navigation [Organizing Content 5] | May 17, 2010
Changing Your Career to Technical Writing [Guest Responses from Bill Albing and Alyssa Fox] | May 16, 2010
"Tom Johnson: A Modern Day Technical Writer" -- NIU Article | May 16, 2010
WordPress Tip: Creating WordPress Themes to Match Existing Sites | May 15, 2010
A Few Ways to Make the Next STC Summit Better, #stc10 | May 11, 2010
Videocast Gallery from the STC Summit in Dallas, #stc10 | May 9, 2010
Finding Time to Draw: Ben Minson at the STC Summit in Dallas, #stc10 | May 9, 2010
New Variables for Technical Writing Project Managers: Larry Kunz at the STC Summit in Dallas, #stc10 | May 9, 2010
Tough Situations for Technical Communication Managers: Saul Carliner at the STC Summit in Dallas, #stc10 | May 9, 2010
The Do-It-Yourself Philosophy: Saul Carliner at the STC Summit in Dallas, #stc10 | May 9, 2010
SXSW Conference Versus STC Summit: Anne Gentle and Janet Swisher at the STC Summit, #stc10 | May 9, 2010
Simple Tips for Website Accessibility: Brenda Huettner at the STC Summit in Dallas, #stc10 | May 9, 2010
Old Guard Versus New Guard: Whitney Hess at the STC Summit in Dallas, #stc10 | May 9, 2010
Pay-per-Content Versus Free: Char James-Tanny and Bill Swallow at the STC Summit in Dallas, #stc10 | May 7, 2010
Upcoming Books from XML Press: Richard Hamilton at the STC Summit in Dallas, #stc10 | May 7, 2010
Embedded Links and Online Reading Accessibility: Whitney Quesenbery and Caroline Jarrett, #stc10 | May 7, 2010
Breaking into the Mobile Market: Joe Welinski at the STC Summit in Dallas, #stc10 | May 7, 2010
The Art of Questioning: Rich Maggiani at the STC Summit, #stc10 | May 6, 2010
Storytelling for User Experience: Whitney Quesenbery at the STC Summit #stc10 | May 6, 2010
Trending Towards Mobile: Neil Perlin at the STC Summit #stc10 | May 4, 2010
Trust and Transparency: Leadership Day at the STC Summit #stc10 | May 3, 2010
What I'm presenting on at the STC Summit in Dallas, #stc10 | May 1, 2010
The Compulsion to Figure Things Out | Apr 30, 2010
Quoted in Technical Writing Careers Blurb in U.S. News & World Report | Apr 29, 2010
“Blogs are Still Where Substantive Conversations are Happening.” | Apr 29, 2010
Typography for Lawyers | Apr 29, 2010
Podcast: From Overlooked to Center Stage (Overlooked) | Apr 28, 2010
Message from the Sponsors -- April 27, 2010 | Apr 27, 2010
Why Tech Comm Professors Don't Teach Video | Apr 27, 2010
Story (Overlooked) | Apr 26, 2010
Why Usability is Praised and Tech Comm is Ignored | Apr 26, 2010
Podcast: “Anyone Can Write”: Changing Roles for Technical Communicators | Apr 26, 2010
Podcast: Trends in Technical Communication | Apr 25, 2010
Epiphany: Cross Pollination (Overlooked) | Apr 25, 2010
Crisis Point: Problems with Multiple Roles (Overlooked) | Apr 24, 2010
Catalyst 4: Wiki Manager (Overlooked) | Apr 23, 2010
Catalyst 6: QA Testing (Overlooked) | Apr 22, 2010
Catalyst 2: User Experience (Overlooked) | Apr 21, 2010
Catalyst 1: Audiovisual Role (Overlooked) | Apr 20, 2010
The Long Tail Applied to Writing | Apr 20, 2010
The Yearning: Career Trajectory (Overlooked) | Apr 19, 2010
WordPress Tip: Quick Tip for Reducing Spam | Apr 18, 2010
The Problem: "Just a Writer" (Overlooked) | Apr 18, 2010
Intro to From Overlooked to Center Stage (Overlooked) | Apr 17, 2010
Presenting at the Atlanta Currents Conference (Overlooked) | Apr 11, 2010
Podcast: Ten Voiceover Techniques (PodcampSLC) | Apr 11, 2010
Why "This American Life" Is My Favorite Podcast | Apr 7, 2010
My STC Summit Proceedings paper on voiceover techniques (Voiceover) | Apr 7, 2010
Feasibility, Believability, and Fixability: Three Reasons Not to Use a Professional Voiceover Actor | Apr 2, 2010
Comparing Creative Writing with Technical Writing (2 min Videocast) | Apr 1, 2010
Message from the Sponsors — March 30, 2010 Dr. Explain, Madcap Software, & more | Mar 30, 2010
When Social Media Becomes Hollow | Mar 29, 2010
Breathing correctly (Voiceover) | Mar 26, 2010
Recording with the right microphone (Voiceover techniques) | Mar 25, 2010
Adding inflection (Voiceover) | Mar 23, 2010
Fixing Fumbled Sentences | Mar 17, 2010
WordPress Tip: Integrate Google Calendar into WordPress | Mar 16, 2010
Avoiding phlegm in your throat with voiceovers (Voiceover) | Mar 12, 2010
Smiling while you narrate (Voiceover) | Mar 11, 2010
Avoiding plosives and breathing noises (Voiceover) | Mar 10, 2010
Avoiding a sense of rambling (Voiceover) | Mar 9, 2010
Sounding natural (Voiceover) | Mar 8, 2010
Finding an acoustic environment (Voiceover) | Mar 4, 2010
Message from the Sponsors | Mar 3, 2010
Podcast: What's New in Flare 6 — Interview with Mike Hamilton | Mar 2, 2010
Podcast: Documentation in the Cloud | Mar 1, 2010
WordPress Tip: Avoid Getting Hacked through Bluehost's cPanel | Feb 27, 2010
Finding Space to Breathe: Managing Overwhelming End-of-Project Tasks | Feb 26, 2010
Together or Apart: Collaboration Models for Technical Writing | Feb 22, 2010
The Art of Asking Questions | Feb 17, 2010
Praise: The Worst Feedback You Can Give Developers? | Feb 15, 2010
"I never really understood that feature, so I left it alone..." | Feb 12, 2010
The Common Language Everyone Speaks | Feb 10, 2010
Cures for the Information Exclusion Complex | Feb 8, 2010
WordPress Tip: Add More Widget Areas to Your WordPress Theme | Feb 7, 2010
What Would a WordPress Template for Chapter Sites Look Like? | Feb 2, 2010
Fragmented Communities and the Chapter/SIG Web Site Problem | Feb 1, 2010
Madcap Flare's Extensibility: Adding jQuery to Flare | Jan 26, 2010
Web Site Critique and WordPress Q&A Webinar This Thursday | Jan 26, 2010
Podcast: Riding the Tide of Technical Communications Consulting | Jan 21, 2010
Intermountain STC Chapter Meeting This Wednesday at 7 pm | Jan 19, 2010
The Turnaround Screencast | Jan 19, 2010
DITA Features in Madcap Flare Webcast Tuesday at 11 a.m. EST from Scriptorium | Jan 19, 2010
How to Embed Video on a Web Page | Jan 16, 2010
Trying to Find a Theater Stage/Voice for an Impossible Situation | Jan 14, 2010
Notes on My Latest Screencasts | Jan 12, 2010
Implementing Google Custom Search on WordPress | Jan 8, 2010
The Case of the Stolen Documentation | Jan 6, 2010
Directions I'm Going in 2010 | Jan 4, 2010
Aligning Yourself with a Cause | Jan 2, 2010
2009 archives
A Creative Way to Become a Technical Writer | Dec 30, 2009
If No One Reads the Manual, That's Okay | Dec 27, 2009
Podcast on getting a job in technical writing (TW Job) | Dec 26, 2009
Volunteer for a position in the STC or other organization (TW Job) | Dec 25, 2009
Move to a tech hub city to find a job in technical writing (TW Job) | Dec 24, 2009
What You Cannot Do Sitting Down | Dec 24, 2009
Start a blog (TW Job) | Dec 23, 2009
Top Trends in Technical Communication | Dec 23, 2009
Podcast: The Myth of Single Sourcing | Dec 21, 2009
Put together a portfolio (TW Job) | Dec 21, 2009
Learn some tools (TW Job) | Dec 20, 2009
WordPress 2.9 Released | Dec 20, 2009
Get real experience doing technical writing (TW Job) | Dec 19, 2009
Removing ice from a driveway is like .... everything | Dec 19, 2009
Learn the basics of technical writing (TW Job) | Dec 18, 2009
Trying Out Picture in Picture in Screencasts | Dec 17, 2009
PowerPoint from Screencasting Webinar | Dec 17, 2009
Upcoming Webinar on Screencasting | Dec 14, 2009
WordPress Tip: How to Transfer WordPress to a New Web Host | Dec 14, 2009
Design Fixations with Mediawiki Skins | Dec 14, 2009
Collaborative Authoring Trends and Costs | Dec 11, 2009
Adding the Human Element in Screencasts | Dec 8, 2009
Ramping Up on Mediawiki | Dec 6, 2009
About My New Site Redesign | Dec 6, 2009
Site Critiques and WordPress Q&A -- Community Leaders Webinar Jan 28 | Dec 5, 2009
What's the Best Microphone for Screencasting? | Dec 2, 2009
My Upcoming STC Webinar on Screencasting | Nov 30, 2009
Play Chess Online with ChessJam | Nov 29, 2009
A Microcosm of Technical Writing in the Kitchen While Cooking a Banana Cream Pie | Nov 27, 2009
Why Help Authoring Tools Will Fade | Nov 25, 2009
Contingent Senior Technical Writer Opening at LDS Church's ICS Department in Riverton, Utah | Nov 21, 2009
What I'm Presenting on at the Dallas Summit | Nov 20, 2009
Embedding Videos into Madcap Flare | Nov 19, 2009
Podcast about the Podcast Poll | Nov 18, 2009
Combining Cinema with Screencasting | Nov 16, 2009
How to Incorporate Twitter into Your Presentation | Nov 15, 2009
What I've Been Learning in Flare | Nov 14, 2009
Why Is It Important for Video Tutorials to Be User-Led? | Nov 13, 2009
Minimizing Documentation | Nov 11, 2009
21% of Intermountain Chapter Members Planning to Renew STC Membership | Nov 9, 2009
Design Reviews and Posting Without Answers | Nov 8, 2009
How Microsoft Visual Studio Is Doing Help | Nov 7, 2009
Podcast Roundtable for PodcampSLC Series | Nov 6, 2009
Theme Parks and External and Internal Input | Nov 5, 2009
Podcast on the seven deadly sins of blogging | Nov 5, 2009
The Long Tail of Online Profitability | Nov 3, 2009
Wikis and the Holy Grail of Content Independence | Nov 2, 2009
Reinventing Yourself Through Your Blog | Nov 1, 2009
NaNoWriMo and NaBloPoMo Start Nov 1 | Nov 1, 2009
WordPress Tip: Install WordPress Locally | Oct 31, 2009
Being inattentive (Sins of blogging) | Oct 31, 2009
A Few Surprises in Using a Wiki for Documentation | Oct 29, 2009
Being unfindable (Sins of blogging) | Oct 18, 2009
Being irresponsible (Sins of blogging) | Oct 17, 2009
Being unreadable (Sins of blogging) | Oct 17, 2009
Forms of Play | Oct 16, 2009
Survey about Framemaker and EMC Documentum Integration | Oct 15, 2009
Podcast from BYU Idaho Professional Writing Panel | Oct 15, 2009
Being boring (Sins of blogging) | Oct 13, 2009
Technical Writer Ranks #5 in Least Stressful Jobs; Also, CNN Money Total Jobs Count Screwy | Oct 11, 2009
Choosing Between Academic and Corporate Life: Did I Make the Wrong Choice? | Oct 10, 2009
An Interview About Technical Writing | Oct 9, 2009
Being irrelevant (Sins of blogging) | Oct 4, 2009
My STC Summit Blogging Presentation Is Free | Oct 1, 2009
Chrysler Drops Long Car Manuals in Favor of Short Guides + Video | Sep 30, 2009
WordPress Tip: Section Widget and Advanced XML Export -- wordpress Plugin Winner and Runner Up | Sep 30, 2009
Google Releases Sidewiki and Adds to the Growing Trend of Conversation | Sep 29, 2009
Duct Tape Technical Writers | Sep 28, 2009
Smashing Magazine Lists 10 Web Usability Guidelines | Sep 27, 2009
Dallas STC Summit Proposals Due Oct 5 | Sep 27, 2009
New Content Strategy SIG | Sep 27, 2009
STC 2008 Salary Database -- See Salaries for Technical Writers in Your State | Sep 27, 2009
Tips to Get Around Age Discrimination | Sep 26, 2009
Information Overload -- Conversation with Ricardo Amigo | Sep 23, 2009
Introduction to getting a job in technical writing (TW Job) | Sep 22, 2009
"Tell me a story" -- Advice from Writers | Sep 17, 2009
Being fake (Sins of blogging) | Sep 15, 2009
The Appeal of Adobe InDesign | Sep 11, 2009
STC: Quo Vadis? Mike Hughes gets introspective about the STC situation | Sep 11, 2009
The Content Wrangler Moves to WordPress | Sep 10, 2009
How Do Blogs and Wikis Fit Together? | Sep 8, 2009
NY Times criticized for letting Pogue maintain Apple bias | Sep 7, 2009
WordPress Tip: WordPress Worm Requires Upgrade to 2.8.4 | Sep 7, 2009
Writing as Conversation -- Brainsparks Podcast with Ginny Redish | Sep 5, 2009
The best time to publish your blog posts | Sep 1, 2009
Creativity in the Workplace | Sep 1, 2009
Avoiding the Shut Down Mode | Aug 30, 2009
STC's Online Certificate Courses | Aug 29, 2009
Clive Thompson on the New Literacy | Aug 28, 2009
An argument for slowing down in an age of rapid online exchanges | Aug 28, 2009
Why teens don't use Twitter | Aug 28, 2009
Podcast with Anne Gentle about her Conversation and Community book | Aug 26, 2009
Review of Conversation and Community: The Social Web for Documentation | Aug 24, 2009
Converting Lurkers into Contributors in Online Communities -- Nielsen's 90-9-1 Rule | Aug 20, 2009
A Refreshing Angle on the Name of our Profession | Aug 19, 2009
Making Spaces in Cluttered Houses and Cluttered Lives | Aug 19, 2009
A Few Software Tips to Make Technical Writing Easier | Aug 18, 2009
Humor essay about a car manual's diction | Aug 16, 2009
"Social Documentation" -- Cool but Problematic | Aug 16, 2009
The Importance of LinkedIn, Twitter, and Facebook in Job Searches | Aug 16, 2009
Students Engaged by Discussion, Not Smart Classrooms | Aug 15, 2009
Three Books on DITA | Aug 15, 2009
Convert RSS Feeds into a Magazine Format with Zinepal | Aug 15, 2009
The Link Between Creativity and Organization | Aug 15, 2009
Productivity Tip: Paper Number Piles | Aug 15, 2009
Carcast: Friday Thoughts on Reading, Publish2, and Writer River | Aug 14, 2009
Applying Strunk and White's "Omit Needless Words" to Life | Aug 14, 2009
New Intermountain-STC Chapter Site | Aug 13, 2009
All About Technical Writing -- The Writing Show | Aug 12, 2009
Every piece of content matters - an interview with Gerry McGovern | Information & Design | Aug 12, 2009
Apple blogger makes living from blog | Aug 11, 2009
Writing Style Guides and Your Parenting Style | Aug 11, 2009
Exporting Documentation to Wikis | Aug 10, 2009
Write When Inspired, Rest When Tired | Aug 10, 2009
Finding Business Models in the Economics of Free | Aug 9, 2009
Why Free Is the Future of Business | Aug 8, 2009
Stephen Fry iTunes Festival Keynote on Copyright and Music Piracy | Aug 5, 2009
Exactly How Much Does a Wordcamp Cost? | Aug 5, 2009
Tech Comm Lobotomies | Aug 4, 2009
Discovering Relationship Tables | Aug 3, 2009
Blogging as an Outlet for Technical Writers | Jul 31, 2009
Perks About Working in an Office Instead of Working from Home | Jul 31, 2009
Lying in a Hammock, or, Having a Single Goal without a Purpose | Jul 31, 2009
Are You Irrelevant? Engaging, Provocative Video | Jul 30, 2009
Screen Captures May Not Make Sense | Jul 30, 2009
Tip for Usability in Context-Sensitive Help | Jul 30, 2009
UAX (User Assistance Experience): Online vs. on-line | Jul 30, 2009
Maker's Schedule, Manager's Schedule | Jul 30, 2009
Read This If You Hate Meetings - Freakonomics Blog - NYTimes.com | Jul 30, 2009
Daring Fireball: Charging for Access to News Sites | Jul 30, 2009
My STC Live Webinar on Blogging This Wednesday at 1pm | Jul 28, 2009
Podcast on Content Strategy: Interview with Rahel Bailie | Jul 27, 2009
Moving Towards a Manifesto About Online Versus Print Formats | Jul 27, 2009
Become a Link Journalist for Writer River | Jul 24, 2009
What can Technical Authors learn from celebrity chefs and musicians? Cherryleaf Technical Authors Blog | Jul 22, 2009
Toward Content Quality :: UXmatters | Jul 22, 2009
Content Strategy: The Philosophy of Data - Boxes and Arrows: The design behind the design | Jul 22, 2009
My Guest Post on Unstoppability for DMN Communications | Jul 22, 2009
Three Questions to Start Thinking Like a Content Strategist | Jul 21, 2009
Insight into the theory of mind | Jul 19, 2009
New York Times Starts a “What We're Reading” Section | Jul 17, 2009
A List Apart: Articles: Content-tious Strategy | Jul 17, 2009
Content Strategy - a knol by Jeffrey MacIntyre | Jul 16, 2009
Best Practices For Effective Design Of "About me"-Pages | Design Showcase | Smashing Magazine | Jul 16, 2009
Is This Meeting Really Necessary? | Jul 15, 2009
The Paris Review - Gay Talese: The Art of Nonfiction No. 2 | Jul 15, 2009
InDesignSecrets » Learn InDesign One Feature at a Time | Jul 15, 2009
Keys to Being a Trusted Source of Information: Gryphon Mountain Journals | Jul 15, 2009
If You're a Writer, Write | Jul 13, 2009
STC's wiki is also scheduled for demolition :: TechCommDood | Jul 12, 2009
What Users Don't Care About | Jul 11, 2009
Get Set Up | Jul 10, 2009
Content Theory: Sheep and Chaos — MK Anderson | Jul 8, 2009
A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes | Jul 8, 2009
Two New Tools I'm Learning | Jul 7, 2009
Biking to Work – A Good Idea, But … | Jul 6, 2009
How the Web and the Weblog have changed Writing | Jul 5, 2009
Interactive Google Map of Where I Work | Jul 5, 2009
Feedburner Add Customizable Subject Lines to Email Subscriptions | Jul 2, 2009
Mind Hacks: In our wildest dreams | Jun 30, 2009
Implementing a Department Wiki? A Writer Shares Some Dos and Don'ts (Guest Post) | Jun 30, 2009
Palimpsest: This is the future of technical communication | Jun 29, 2009
I Need Your Human Aggregated Content | Jun 29, 2009
Secrecy versus openness in communication | Jun 28, 2009
Write Articles, Not Blog Postings (Jakob Nielsen's Alertbox) | Jun 28, 2009
PDF Manuals: The Wrong Paradigm for an Online Experience | Jun 28, 2009
Can You Get Fit in Six Minutes a Week? - Well Blog - NYTimes.com | Jun 28, 2009
50 Free Resources That Will Improve Your Writing Skills | Developers Toolbox | Smashing Magazine | Jun 28, 2009
How Google Does Help | Jun 27, 2009
Real Projects for Entry-Level Writers Trying to Build Their Portfolios | Jun 26, 2009
Page Layout and Design Tips from Jean-luc Doumont's Trees, maps, and theorems | Jun 25, 2009
Outsourcing vs. offshoring, and how U.S.-based technical writers can stay competitive « Your Writing Dept Blog | Jun 24, 2009
"What I'm Reading": A New Feature on My Site and a Tweak of Writer River | Jun 24, 2009
Core Dump: STC Floundering? | Jun 24, 2009
Technically Speaking » The STC Crisis: the take of a “young” writer | Jun 24, 2009
Generation B - Mr. Mom, Father's Day Edition - NYTimes.com | Jun 22, 2009
Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog | Jun 22, 2009
4J's Group - THE CONTENT POOL: It's STC not STW | Jun 22, 2009
Seeing the World in Clearer, Simpler Ways | Jun 22, 2009
It's Time to Shoot Your Blog | Copyblogger | Jun 21, 2009
Fictitious Documentation | Jun 21, 2009
Inkscape: the free alternative to Adobe Illustrator | Jun 21, 2009
The Blockhead Blog: Does the STC deserve to survive? | Jun 21, 2009
In Which I Comment on the STC Issue — MK Anderson | Jun 20, 2009
Lifelines to the STC | Jun 20, 2009
Forms that Work – Interview with Caroline Jarrett (podcast) | Jun 20, 2009
Palimpsest: Whither STC? | Jun 19, 2009
Speakers and fees: an insiders view | Speaker Confessions | Jun 19, 2009
10 Sites That Produce Quality WordPress Content — Nathan Rice | Jun 19, 2009
WordPress Single Post Templates — Nathan Rice | Jun 19, 2009
Palimpsest: Flare 5 DITA feature review Part 1: Overview and map files | Jun 19, 2009
Extracting Images from Visio and Inserting Them in Indesign | Jun 17, 2009
Cartoon 12 [The Twelve Days of Christmas Giveaway] | Jun 16, 2009
How to Avoid Extinction as a Technical Communicator | Jun 15, 2009
Cartoon 11 [The Twelve Days of Christmas Giveaway] | Jun 15, 2009
Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part 2] | Jun 14, 2009
Blogging, Podcasting, and Screencasting: Eight Characteristics to Attract Devoted Followers [Part I] | Jun 14, 2009
Cartoon 10 [The Twelve Days of Christmas Giveaway] | Jun 14, 2009
Quick reference guide slides from the Transalpine Conference | Jun 13, 2009
Social Networks and the TransAlpine Conference | Jun 13, 2009
Cartoon 9 [The Twelve Days of Christmas Giveaway] | Jun 13, 2009
Day 8 Cartoon [The Twelve Days of Christmas in June Giveaway] | Jun 10, 2009
Add Links Using the Publish2 Bookmarklet | Jun 10, 2009
Day 7 Cartoon [The Twelve Days of Christmas in June Giveaway] | Jun 10, 2009
Day 6 Cartoon [The 12 Days of Christmas Giveaway] | Jun 9, 2009
Day 5 Cartoon [Christmas in June Giveaway] | Jun 8, 2009
Thinking About Vienna and the Legacy of Mozart | Jun 7, 2009
Day 4 Cartoon [Christmas in June Giveaway] | Jun 7, 2009
WordPress Tip: “Crunching” and “Burning” | Jun 6, 2009
Day 3 Cartoon [12 Days of Christmas in June Giveaway] | Jun 6, 2009
Day 2 Cartoon [The Twelve Days of Christmas in June Giveaway] | Jun 5, 2009
Day 1 Cartoon -- [The Twelve Days of Christmas in June Giveaway] | Jun 4, 2009
12 Days of Christmas in June Giveaway | Jun 3, 2009
Free video soft: video converter, ipod converter, mp4 converter | Jun 3, 2009
Having Fun with Snagit | Jun 3, 2009
WordPress Tip: Implement WordPress's Threaded Comments | May 31, 2009
WordPress Tip: 10 Reasons Why I Like WordPress | May 31, 2009
Anne Gentle on her Forthcoming Book, Conversation and Community: The Social Web for Documentation | May 27, 2009
Following the NBA Can Make You a Better Technical Writer | May 26, 2009
Your WordPress Site Can Get Hacked If You Don't Have This | May 26, 2009
STC Toronto's New Five-and-Five Chapter Model | May 25, 2009
Richard Hamilton's XML Press Imprint | May 25, 2009
Converting Readers from Casual Subscribers to Devoted Followers | May 21, 2009
Sailboats and Cruise Ships, or, How My Work Podcast Was Dwarfed by a Mega Work Podcast | May 20, 2009
Madcap's Flare-DITA Solution (podcast) | May 20, 2009
The State of Structured Authoring in Technical Communication (podcast) | May 19, 2009
Drawing as a Tool for Thinking: The Back of the Napkin | May 19, 2009
The Best Thing I Did This Week | May 17, 2009
John Hedtke on Disaster Preparedness and Book Publishing | May 16, 2009
Starting Points with Quick Reference Guides: Gathering Before Designing | May 14, 2009
GUI Magnets -- Prototyping User Interfaces with Simple Magnets | May 13, 2009
Malcolm Gladwell's Outliers and the Real Reason You Are a Successful Writer | May 13, 2009
James Bond: The History of the Illustrated 007 (Podcast with Alan Porter) | May 11, 2009
Mother-in-Law Tip for Reading Manuals | May 11, 2009
STC Summit Atlanta Adventures: The Agony and Ecstasy of Presenting | May 8, 2009
Ginny Redish -- Letting Go of the Words (Podcast Interview at STC Summit) | May 5, 2009
Personal Branding: You Are What You Write About | May 3, 2009
Two Stories About How to Write Help | May 2, 2009
Going to Atlanta, #stc09 | Apr 30, 2009
Documentation Usability: A Few Things I've Learned from Watching Users | Apr 28, 2009
WordPress Tip: Recording of WordPress Webinar | Apr 27, 2009
Can Others Do Your Job? | Apr 23, 2009
Making Money from Blogging | Apr 22, 2009
The Wind and A Lot of Thoughts About Pessimism and Optimism | Apr 21, 2009
Telecommuting into Nonexistent Worlds | Apr 16, 2009
Anne Gentle to Give Virtual Presentation on Wikis on Thursday, April 23 | Apr 15, 2009
What to Blog/Write About | Apr 15, 2009
Quick Reference Guides: Short and Sweet Documentation | Apr 10, 2009
Quick Reference Guides Right Where You Need Them | Apr 9, 2009
Blogging: A New Role for Technical Communicators | Apr 8, 2009
Why Most Designers Will Be Freelancers Within 20 Years | Freelance Folder | Apr 3, 2009
How Video Can Turn Your Career Around | Apr 2, 2009
The Corporate Blogger Story | Apr 1, 2009
AP Article Leads to "Helping Husbands and Fathers" Photo Project | Apr 1, 2009
Site Name Change | Apr 1, 2009
Adobe InDesign and Transparent Images on Color Backgrounds | Mar 30, 2009
Have Notebook Will Travel | Mar 29, 2009
Some Notes from Podcamp | Mar 28, 2009
Interviews that Shaped My Podcasting Style and Approach | Mar 27, 2009
InDesignSecrets » Blog Archive » Eliminating YDB (Yucky Discolored Box) Syndrome | Mar 26, 2009
Check Your Site's Loading Time | Mar 25, 2009
Survey About Technical Writers' Training Needs for 2009 | Mar 25, 2009
Introduction to Technical Writing (podcast) | Mar 24, 2009
Managing Writers: Interview with Richard Hamilton (podcast) | Mar 23, 2009
What To Do When You're Not Picked to Be America's Next Top Tech Writer | Mar 20, 2009
New Feature: Regular Guest Posts | Mar 19, 2009
Why I Don't Take Freelance Writing Jobs Anymore | Mar 19, 2009
WordPress Tip: Introduction to WordPress -- Webinar, April 14 | Mar 18, 2009
Jane's Presentation, Twitter for Business (podcast) | Mar 15, 2009
Examples of Perfect Screencasts | Mar 10, 2009
"Like My Own Personal Brand of Heroin" | Mar 10, 2009
HD Screencast Example | Mar 8, 2009
Managing Your Social Media Profiles and Badges | Mar 8, 2009
The Importance of Validation (video) | Mar 7, 2009
Notes Watching Senior Users at the Computer | Mar 6, 2009
Podcamp Salt Lake City, March 27 -- "Interviewing Remote and Local Guests for Podcasts" | Mar 4, 2009
Podcast -- Blogging for Technical Communicators Webinar (Part 2) | Mar 4, 2009
Podcast -- Blogging for Technical Communicators Webinar (Part 1) | Mar 3, 2009
STC Speaker's Registry | Find experts fast | Mar 2, 2009
Emotional States of Computer Users in Times of Frustration | Mar 2, 2009
Lessons Learned with Quick Reference Guides: Timing and Truth | Feb 26, 2009
STC Presentation this Thursday: "Quick Reference Guides: Short and Sweet Technical Documentation" | Feb 25, 2009
Translating with the New Madcap Lingo V2 | Feb 24, 2009
CSS-Tricks #1: Converting a Photoshop Mockup (part 1 of 3) | Feb 23, 2009
InDesignSecrets | Feb 20, 2009
Trends in Web Design Involving WordPress | Feb 20, 2009
WordPress Tip: Rotating Flash Tag Clouds | Feb 19, 2009
Blogging Webinar Thursday Evening | Feb 18, 2009
WordPress Tip: Podcasts on WordPress: WordPress Weekly from the WordPress Tavern | Feb 16, 2009
Communication Preferences and Jane's Voicemail Message | Feb 15, 2009
"You know what .chms need? More bling-bling. More flash..." | Feb 14, 2009
robfelty.com :: Blog :: Collapsing Pages | Feb 13, 2009
Tip: Automatically Push Your Latest Blog Posts Across Twitter | Feb 13, 2009
Can SharePoint 2007 Be Used as a Help Authoring Tool? | Feb 11, 2009
Embedding HD Quality Screencasts in Your Blog | Feb 9, 2009
WordPress Tip: Merging Worlds: DITA and WordPress | Feb 8, 2009
Free Screen Sharing Software: Adobe Connect | Feb 6, 2009
Documentation Review Techniques (videocast) | Feb 5, 2009
TiltViewer - About | Feb 4, 2009
Structured Authoring Survey from Scriptorium | Feb 2, 2009
10 Things I Learned from My Last Podcast | Feb 2, 2009
Podcast: Make Your Help Indispensable, Safeguard Your Job | Jan 31, 2009
A Five-Click Solution to Publishing and Uploading Screen Videos to SharePoint | Jan 31, 2009
Customizing a SharePoint Site | Jan 28, 2009
Added a Blog Wall to my site | Jan 26, 2009
DITA Topics Tutorial | Jan 26, 2009
Embracing Opportunity | Jan 25, 2009
Premium WordPress Themes, WordPress 2.5 Premium Themes, Premium Wordpress Blog Templates | Blog Oh Blog | Jan 25, 2009
Web Design WordPress function list | Jan 24, 2009
Where I Stand on DITA | Jan 23, 2009
Styling Category Levels in WordPress (video) | Jan 23, 2009
Below the Line: Podcasters report their top 3 podcasting tips - part 1 | Jan 22, 2009
Coding Horror: The Two Types of Browser Zoom | Jan 22, 2009
Great Books by Writers Who Aren't Dead Yet | Jan 21, 2009
Upcoming Presentations, or, Blogging and Increased Visibility | Jan 21, 2009
Thoughts on Troubleshooting and Problem Solving | Jan 19, 2009
WordPress TV Launches -- The Appeal of Video Continues to Expand | Jan 18, 2009
Screencasting -- Workflow and Presentation, by Collin Turner (Podcast) | Jan 17, 2009
Twittering Tips for Beginners - Pogue's Posts Blog - NYTimes.com | Jan 15, 2009
A Technical Writer with Extra Privileges? Responding to a Question about Roles (Videocast) | Jan 15, 2009
Poll: What blogging software is available for use at your work? | Jan 12, 2009
Top Technical Communication News for January 2009 | Jan 11, 2009
WritersUA Salary Survey, Tools Survey, and Upcoming Conference | Jan 10, 2009
My STC Intercom Article about Writer River and Community-Driven Websites | Jan 10, 2009
Tech Comm Toolbox: a Directory of Tools, Consultants, and Conferences | Jan 10, 2009
Dilbert animated shorts from your favorite comic strips | Jan 9, 2009
Flare Context Sensitive Help – Focusing the Minimized Help Window Back on Top | Jan 8, 2009
WordPress Tip: Questions I'm Often Asked About WordPress and Blogging | Jan 8, 2009
Wrapping up 2008 – Successes, Failures, and Goals for the Next Year | Jan 6, 2009
Tech Comm Toolbox | Jan 6, 2009
Podcast: Help Authoring with Doc-To-Help 2009, Interview with Nicky Bleiel | Jan 5, 2009
Good Designs Have Strong Contrast | Jan 3, 2009
The Pleasure of Language -- Essential Listening for Hyper-corrective Grammarians | Jan 2, 2009
How to Create Columns with CSS Float | eHow.com | Jan 1, 2009
2008 archives
Quick Reference Guide Formats -- Tips for Finding Attractive Layouts | Dec 31, 2008
Generational tech guilt? | Dec 30, 2008
WordPress Tip: Integrate WordPress into an Existing Website | Dec 28, 2008
A Tech Writer's World: A Killer Manual | Dec 26, 2008
Podcast: Technical Writing in Agile Environments -- Interview with Alyssa Fox | Dec 23, 2008
Documentation Honesty and Poor User Interfaces -- An Ethical Dilemma? | Dec 21, 2008
What I See -- James Hall's Essays and Florida | Dec 21, 2008
The Podfading Roller Coaster | Dec 15, 2008
Podcast: What Is the Technical Writer's Role in Interface Design? Interview with Bogo Vatovec | Dec 14, 2008
WordPress 2.7 Released - XML-RPC and AtomPub Changes || Joseph Scott | Dec 12, 2008
When Trust Becomes a Characteristic Flaw in a Project | Dec 11, 2008
Twitter Hashtags and Virtual Gatherings | Dec 10, 2008
Generations Change, But Help Formats Remain the Same? | Dec 9, 2008
Helpful Little Tips for Life | Dec 7, 2008
Writers See Stories Where Others Don't | Dec 7, 2008
Twitter Part II –- One Step Deeper | Dec 5, 2008
The Name of Your Department Does Matter | Dec 4, 2008
EServer TC Library: The Most Popular Technical Communication Website in the World | Dec 2, 2008
Does Twitter Fit into Your Branding Strategy? | Dec 1, 2008
Top 10 Gag Christmas Gifts for Technical Writers | Nov 30, 2008
Guy Kawasaki's Alltop Site Now Includes Technical Writing | Nov 29, 2008
Snippets Toward a Philosophy of Life | Nov 28, 2008
The Problem with Speaking Conversationally in Video Tutorials | Nov 27, 2008
What Constitutes "Intelligent Content"? Interview with Ann Rockley | Nov 24, 2008
Transitioning from Literary Studies to Technical Communication | Nov 20, 2008
User Assistance: Will Write for Metamucil | Nov 19, 2008
My Tip for Productivity: Tear Up the To-Do List | Nov 18, 2008
Usability Newsletter Interview – I'd Rather Be Writing – The Man Behind the Words | Nov 17, 2008
Does Design Matter in Comparison to Content? | Nov 16, 2008
Finding a Conversational Voice in Video Tutorials | Nov 14, 2008
Details About the STC Summit Recording -- Interview with Lloyd Tucker | Nov 13, 2008
Dawn or Dusk -- Considering the Advantages of Early Morning | Nov 12, 2008
You Can Now Advertise on My Blog | Nov 10, 2008
Author-it Launches a Blog -- An Interview About the Who, Why, and How | Nov 9, 2008
'Lost the Fire – How to Rekindle It' – A Second Response | Nov 7, 2008
My Recommended Training for Corporate Bloggers: Live with a Mommy Blogger | Nov 5, 2008
Guest Post: Tech Writing Careers -- The Raw, Unvarnished Truth | Nov 4, 2008
Podcast: Debunking the Boredom Myth of Technical Writing | Nov 3, 2008
Guest Post: Real Writers in Virtual Worlds | Oct 30, 2008
Podcast: Personalities of Technical Communicators -- Interview with Deborah (Shapiro) Hemstreet | Oct 29, 2008
Two-Minute Video to Convince Others of the Value of Technical Documentation | Oct 29, 2008
Interview with Scott Abel, Conference Organizer Extraordinaire | Oct 27, 2008
10/23 Intermountain STC Meeting: An Informal Discussion of Any Tech Comm Challenges You're Facing | Oct 23, 2008
Seamlessly Integrating a Blog into Your Non-Blog Website | Oct 23, 2008
Caught in the Current of Writer River: Building and Participating in Community-Driven Websites | Oct 21, 2008
10 Ways to Gather Feedback from Users | Oct 17, 2008
What We Learn from Help Authoring Tool Surveys | Oct 15, 2008
Like Father, Like Daughter | Oct 13, 2008
Becoming a Writer -- Reflections on a Trip to Idaho | Oct 13, 2008
Results for My 10 Technical Writing Stereotypes Survey | Oct 8, 2008
Answering Reader's Questions: 'My Desire to Write Burns in My Heart Daily' | Oct 7, 2008
HelpScribe: Why software is the best technical writing field | Oct 6, 2008
Ingenious Technique for Helping Your Child Learn to Ride a Bike | Oct 3, 2008
Free Ticket to DITA Tech/Comm Conference in North Carolina Nov 3-6 | Oct 2, 2008
Ten Technical Writing Stereotypes | Sep 28, 2008
WordPress Tip: Using WordPress as a CMS -- Wordcamp Utah | Sep 27, 2008
SEO Tips for Your Blog -- Wordcamp Utah | Sep 27, 2008
WordPress Tip: WordPress and Podcasting — Wordcamp Utah | Sep 27, 2008
WordPress Tip: WordPress 2.7 and Beyond – Keynote by Matt Mullenweg at Wordcamp Utah 2008 | Sep 27, 2008
Free Doc Train East Ticket | Sep 25, 2008
Leaning Towards Longer Topics and Shorter TOCs | Sep 22, 2008
Recommended Podcast: "The Enforcers" from This American Life | Sep 19, 2008
Podcast: Repurposing Content for Multichannel Publishing (Single Sourcing) | Sep 19, 2008
Users Read Help Manuals Like an Encyclopedia, Not a Novel | Sep 19, 2008
Tip: Search Engine Optimize Your Blog Posts to Increase Your Readership | Sep 18, 2008
WordPress Tip: Limau-Orange Theme with Navigation Bar from Contempt | Sep 18, 2008
STC-Intermountain Meeting Tonight | Sep 17, 2008
Watch What Happens When You Copy from Word into a Blog Post | Sep 17, 2008
Thinking About an STC Proposal to Submit | Sep 17, 2008
What's Convenient Gets Used -- a General Principle That Applies to Nearly Everything | Sep 17, 2008
Wordcamp Utah -- Sept 27 in Provo, Utah | Sep 17, 2008
How I Create Video Tutorials | Sep 11, 2008
Prove My Help Authoring Tools Survey Wrong | Sep 10, 2008
Help Authoring Tool Survey: Who, What, and How | Sep 10, 2008
How Much Should You Document? Everything? Strategies for an Agile Environment | Sep 9, 2008
Podcast: Flare 4 -- Ten New Features, Interview with Sharon Burton | Sep 8, 2008
FLOSSmanuals.net: A New Wiki Help Authoring/Publishing Tool Hybrid | Sep 5, 2008
Podcast: What's New in the Field of Technical Communication? | Sep 5, 2008
Why I Hate Camping -- And Then an Epiphany | Sep 4, 2008
Flare 4 Giveway — Enter to Win a Free Copy by Commenting on This Post | I'd Rather Be Writing - Tom Johnson | Sep 3, 2008
Explain what you feel is an important feature for a help authoring tool and why (Flare Giveaway) | Sep 3, 2008
Everything That Happened Today, or, The Busy Lives We Lead | Sep 3, 2008
Utah Technical Writers Group -- Finding the Technical Writing Community in Utah | Sep 1, 2008
Resources for Single Sourcing Projects | Sep 1, 2008
Comprehensive Podcast Index -- A List of All My Podcasts | Sep 1, 2008
On Podcasts -- Reasons for the Break and Plans for the Future | Sep 1, 2008
WordPress Tip: WordPress as a Dr. Jekyll and Mr. Hyde Application | Aug 30, 2008
Corporate Migration to the Blogosphere | Aug 27, 2008
Another Collaborative Site: Read Scriptures Together | Aug 27, 2008
How to Listen to Podcasts | Aug 21, 2008
Too Connected – Utopias and Dystopias of Communication | Aug 18, 2008
With All This Fuss About Tools, Three Best Practice Attitudes | Aug 13, 2008
User Assistance: Why I Hate PDFs | Aug 13, 2008
WordCamp Utah Registration Is Now Open - Joseph Scott's Blog | Aug 10, 2008
Word Macro for Resizing Images that Have a Specific Style | Aug 9, 2008
Tapping your creative juices Interesting ... | Aug 8, 2008
An Article That Changed My Approach to Help | Aug 7, 2008
Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors :: UXmatters | Aug 7, 2008
Trends in Technical Communication: a review [TechScribe software documentation] | Aug 6, 2008
Free PDF Alternatives -- Save Yourself $700 and a Headache | Aug 5, 2008
A History of Tech Comm Tools. This is a ... | Aug 5, 2008
Echoes from the past: DITA, Help, Single-Sourcing tools -- Looking from the 60s to today | Aug 4, 2008
Get Training in Technical Writing | Aug 3, 2008
A Career in Technical Writing: End of Part One : PoeWar.com Writer's Resource Center | Aug 3, 2008
Thank You Silahsiz Kuvvetler for Showing Me the Light | Aug 3, 2008
Personal Essays on a Technical Writing Career -- by John Hewitt | Aug 1, 2008
The Myth of Simplicity and Complexity in Help Authoring | Aug 1, 2008
WordPress Tip: Show the Latest Post in Full, Then Summaries of the Other Posts | Jul 31, 2008
WordPress Tip: WordPress' Biggest Mistake | Jul 29, 2008
Reader Question: Creating Online Help for Touch-Screen Applications? | Jul 27, 2008
New Site Policy About How I Respond to Questions | Jul 27, 2008
Organizing Large Photo Collections Online -- Use the NextGen Gallery WordPress Plugin | Jul 27, 2008
When you don't feel like blogging, is it time to blog? | Jul 27, 2008
Tips for Distributing the Workload Among Your Team -- Answering a Reader's Question | Jul 23, 2008
Venn Diagram of What a Blog Should Be About | Jul 22, 2008
When can I say "janky" in my on-screen text? | Jul 18, 2008
WordPress Training This Saturday 9 am to Noon | Jul 14, 2008
WordPress Tip: WordPress Image Galleries — Give Your Photo Galleries a Lightbox/Slideshowesque Display | Jul 10, 2008
WordPress Tip: Woopra — Enough Live Site Stats to Write a Dissertation | Jul 8, 2008
Quick Reference Guides: The Poetry of Technical Writing | Jul 6, 2008
The Intersection of the Personal and Professional, or, Why My Attempts at Nonfiction Essays in Grad School Bombed | Jul 5, 2008
Approaching Help as Solutions to Problems — An Interesting Format from the CSS Cookbook | Jul 1, 2008
Interview with Me in TechCraft | Jul 1, 2008
"What's Next?" -- A Nice Way to End Help Topics | Jun 28, 2008
14 Widespread Myths about Technical Writing | Jun 26, 2008
My Compromise with SharePoint -- What Works and What Doesn't | Jun 23, 2008
My WordPress Site Was Hacked | Jun 22, 2008
Customizing Your SharePoint Site? Read These 10 Concepts/Gotchas First | Jun 21, 2008
Podcast: Five Books to Add to Your Technical Communication Library | Jun 16, 2008
The Kind of Documentation Users Really Want | Jun 15, 2008
"How can I become a successful TECHNICAL WRITER?" | Jun 15, 2008
Systems that Get Better the More People Use Them | Jun 12, 2008
Announcing WriterRiver.com, a Digg-like Social News Site for Technical Communicators | Jun 10, 2008
Technical Writer as Conversation Stopper, and Other Notes from the STC Summit in Philadelphia | Jun 7, 2008
My First Guest Post -- And Best Writing Tip | Jun 5, 2008
Playing with Sound -- Adding Downbeat Tempo to a Discourse on Shakespeare | Jun 2, 2008
Follow the STC Conference Twitterers at http://twemes.com/stc2008 | Jun 2, 2008
Marketing Yourself and Your Experience to Others in a Web 2.0 World | Jun 2, 2008
Podcast: Using Video in Training and Documentation, Interview with Todd O'Neill | May 31, 2008
Podcast: Analyzing Your Users and Needs Before Creating the Help Deliverables; Interview with Nicky Bleiel | May 31, 2008
My STC Summit Presentation and Panel -- "The Art of the Podcast" and Marketing Yourself in a Web 2.0 World | May 30, 2008
Podcast: How to Create User-Centered Documentation, Interview with Joe Sokohl | May 30, 2008
Exploring Web 2.0 Possibilities in a SharePoint-Endorsed Environment | May 28, 2008
Integrating All Library Content into One | May 27, 2008
Thinking About a More Personal Style of Podcasting | May 27, 2008
Podcast: Workspaces, Collaboration, and Information Sharing -- Interview with Emma Hamer | May 25, 2008
Podcast: Why Content Management Projects Fail, Interview with Rahel Bailie | May 25, 2008
Podcast: How XML Enables Information Sharing and Reuse -- Interview with Joe Gollner | May 25, 2008
Feedback on the Podcast From a German Listener | May 20, 2008
Poewar Giving Away $250 to the Guest Blogger Who Brings in the Most Traffic | May 20, 2008
Scott Nesbitt Interview with Stewart Mader on Wikis | May 20, 2008
Musings of a Tech Writer Podcast -- Mark in Canada Reflects on The Content Wrangler Versus the STC | May 19, 2008
Podcast: XSL, Flash, and Live Blogging -- Interview with Sarah O'Keefe | May 17, 2008
Podcast: Document Engineering, Interview with Robert Glushko | May 17, 2008
SharePoint Wikis: Both Liberating and Frustrating | May 17, 2008
Giving a Virtual Presentation to STC-Phoenix on Tuesday, May 13 | May 12, 2008
Post Doc-Train Thoughts While Sitting in the Vancouver Airport | May 12, 2008
Podcast: Living Multiple Lives -- The New Technical Communicator, Interview with Noz Urbina | May 11, 2008
Podcast: Embracing Wikis -- Interview with Stewart Mader | May 10, 2008
Changing the Rules of the Game for the Benefit of the User | May 8, 2008
Social Media 101: Now Everyone's a Technical Writer | May 8, 2008
Podcast: Moving 50,000 Pages of Unstructured Content to DITA | May 6, 2008
The 10/20/30 Rule of PowerPoint That I Wish Everyone Followed | May 6, 2008
Podcast: Leading Your Company into the Wikis, Blogs, and Social Networks of Web 2.0 | May 6, 2008
WordPress Tip: Using WordPress to Build Websites Instead of Blogs | May 5, 2008
WordPress Tip: My WordPress Quick Start Guide — Now Available on the WordPress Codex | Apr 29, 2008
WordPress for Beginners Course | Apr 27, 2008
The Broken STC Model -- and What's Replacing It | Apr 24, 2008
Updated Date and Time for WordPress Course -- Wednesday Evening, April 30 | Apr 24, 2008
Madcap Blaze's Topic Review Feature: A First-of-a Kind Feature with an Interesting Workflow | Apr 24, 2008
Podcast -- DITA: From the Perspective of Someone Actually Using It | Apr 21, 2008
WordPress for Beginners Course -- Wednesday Evening, April 30 | Apr 20, 2008
Why Software Applications Need Product Blogs, and Why They Don't Get Them | Apr 16, 2008
How Much Time Do You Spend in Web 2.0 -- Interesting Article from the Read/Write Web | Apr 16, 2008
Find a Way to Have Fun in Your Writing | Apr 14, 2008
Looking for Corporate Examples of Web 2.0 Engagement | Apr 13, 2008
Podcast -- Social Networking and the Value of User Communities for Technical Communicators | Apr 12, 2008
Guest Post -- From Blogging Veterans: Three Keys to Successful Blogging | Apr 11, 2008
The Right Way and Wrong Way to Teach People WordPress: Notes from a Wordcamp Utah Planning Meeting at Applebees | Apr 11, 2008
Podcaster Meetup at Doc Train West Conference in Vancouver | Apr 10, 2008
Technical Writing -- Worth it? Interesting? Creative? Well-Paid? Hours? Answering a Few Questions from Saudi Arabia | Apr 9, 2008
Keep an Open Mind: Detention Without Amanda Jones Isn't Necessarily Bad | Apr 8, 2008
NY Times Article Suggests Effects of Blogging = Weight Loss/Gain, Sleep Disorder, Exhaustion, Heart Disease, and Nervous Breakdown | Apr 6, 2008
How to Get Your Blog Mentioned in the Society for Technical Communication's Intercom: Include the Word "Technical Communicator" | Apr 4, 2008
A Recipe for More Engaging Software Demos | Apr 3, 2008
Podcast -- Transitioning from Technical Writing into Usability | Apr 2, 2008
My Podcast in iTunes -- The iTunes Gods Have Granted Me Mercy | Apr 2, 2008
The Question No One Asked Me at the Career Advice Panel, Thank Goodness | Apr 1, 2008
The Best and Worst of Times with a Hard Headed Woman | Mar 31, 2008
Twitter Tools and Uses: The Most Comprehensive Listing of Twitter Resources I've Seen | Mar 30, 2008
A Creepy Widget I Absolutely Had to Add to My Blog | Mar 30, 2008
I Enjoy a Good Alien Podcast Now and Then | Mar 29, 2008
How to Get Everyone and Their Dog/Family/Friends Reading and Subscribing to Your Blog -- 10 Tips | Mar 28, 2008
What's the Best Thing You've Done to Grow Your Career? | Mar 27, 2008
I'm Planning to Offer WordPress Training -- Are You Interested? | Mar 26, 2008
Four Simple Ways to Avoid Totally Botching an Interview | Mar 26, 2008
Podcast -- Tackling Godzilla: A Writer/Usability Consultant Reflects on the Largest Project of her Career | Mar 26, 2008
Virtual Meetings: A Lofty Yet Impractical and Unwanted Ideal? or Exactly What We Need? | Mar 26, 2008
Seven Reasons Why I'm Twittering -- Especially During Conference Time | Mar 17, 2008
Are You One of the 824 Technical Communicators on Ning Yet? | Mar 15, 2008
Uncooperative Subjects: A Comparison of Two Failed Interviews and How to Turn Them Around | Mar 14, 2008
Body Hacks and Optimization | Mar 14, 2008
10 Alternate Tests for Evaluating Technical Writing Job Candidates -- A List for Hiring Managers | Mar 13, 2008
Six Ways I'm Using the H4 Zoom Recorder to Do Technical-Writing Related Things | Mar 12, 2008
Lots of 2008 SXSW Podcasts Now Available | Mar 10, 2008
My 5 Pet Peeves with Reading Blogs (mostly surrounding comments and feeds) | Mar 9, 2008
Deciding When to Speak Up and When to Shut Up | Mar 8, 2008
Two Types of Posts in the Blogosphere: Knowledge Posts and Creative Posts | Mar 7, 2008
Recording SME Demos -- It's Easier Than You Think | Mar 4, 2008
How to Record Live Presentations with the Zoom H4 Digital Recorder | Mar 2, 2008
My Blogging and Podcasting Presentation -- the MP3 and Video Recording | Mar 2, 2008
Stoking the Creative Muse: How Finding Ideas to Write About Is Similar to Remembering Your Dreams | Feb 29, 2008
How My BlackBerry May Benefit You | Feb 27, 2008
A blogging family | Feb 25, 2008
Eight stitches for Susan | Feb 25, 2008
CNN Producer Fired for His Blog -- A Growing Discontent for Mainstream Media | Feb 24, 2008
10 Ways to Bomb Your Presentation | Feb 23, 2008
My Love Affair with Drop-Down Hotspots Ends | Feb 21, 2008
Have a Blog? a Podcast? Want one? Come learn everything you need to know | Feb 20, 2008
Why You Should Send Me (and Other Bloggers) Your Products for Free | Feb 20, 2008
A Glimpse into the World of Agile Technical Writing, a.k.a. Extreme Technical Writing (XTW) | Feb 19, 2008
Welcoming Camtasia Studio as a New Blog Sponsor | Feb 18, 2008
Two New Blogs to Add to Your Reader: Craig Haiss' Helpscribe and Sharon Burton's Madcap Blog | Feb 17, 2008
"Selection Beats Damping": A Compelling Argument About Why Blogs Trump Print Media | Feb 17, 2008
Technical Writing Careers -- Answering 13 Questions about Technical Writing Jobs | Feb 16, 2008
Top 10 Workspace Configurations for Technical Writers | Feb 15, 2008
Free Doc Train Ticket ($899) for Your Response to a Question About Innovation | Feb 14, 2008
Survey Results: How I'm Changing My Blog Based on Your Responses | Feb 13, 2008
Jing Screencast: Getting Up and Running with Jing | Feb 12, 2008
Are Gerunds in Topic Titles Problematic in Search Results? | Feb 11, 2008
How Jing Can Benefit Technical Writers | Feb 11, 2008
Will you take my short survey? | Feb 7, 2008
Answering Questions on the "Practicalities of Blogging" | Feb 6, 2008
A Web 2.0 Documentation Idea Gone Wrong | Feb 6, 2008
I wish all companies provided tech support like this | Feb 6, 2008
Blogger Compiles Extensive Examples of Unnecessary Quotation Marks | Feb 6, 2008
Interview with STC President Linda Oestreich: Directions the STC Is Heading | Feb 5, 2008
Notes from My First WordPress Meetup | Feb 4, 2008
Camtasia Versus Captivate: Thinking About Screen Real Estate Problems in Video Captures | Feb 2, 2008
Madcap Flare Review: 45 Things I Love About Flare, 31 Things I Hate About It | Jan 31, 2008
2008 WritersUA Salary Survey Published: $76K Is Average | Jan 30, 2008
Going Beyond Technical Writing: Practical Advice for Diversifying Your Skillset -- Podcast Interview with Mark Hanigan | Jan 29, 2008
Blogging Jobs for Technical How-to Articles | Jan 28, 2008
PodcastFAQs.com: A New Information Resource for Podcasters | Jan 28, 2008
President Hinckley Passes | Jan 28, 2008
Clearplay: An Ingenious DVD Player That Filters Movies Without Altering Them | Jan 28, 2008
WordPress Meetup in Salt Lake City with Matt Mullenweg | Jan 28, 2008
Upcoming PodCamp in Salt Lake City on March 15 | Jan 28, 2008
The Art of Interviewing — 10 Tips for Perfecting the Most Important Element of Podcasting | Jan 25, 2008
Innovation in Technology -- During Research, Unexpected Findings Lead You Down New Paths | Jan 21, 2008
All About Madcap Flare: Podcast Interview with Paul Pehrson, MVP in Madcap Software Forums | Jan 19, 2008
How to Share Everything with Everyone (well, a few things anyway) | Jan 18, 2008
How to Get Out of a Slump, and Handle Pressure Situations Calmly | Jan 15, 2008
The Impact of Social Media on Technical Communication -- Podcast Interview with Bill Albing | Jan 14, 2008
"Regular Sloggers Trying to Make a Living" | Jan 10, 2008
Three Notable Characteristics of Top 10 Posts: Lists, Headings, Images | Jan 9, 2008
Malcolmn Gladwell's Blink: Your First Impression Is Usually Correct in Complex Situations | Jan 7, 2008
Why Some Leaders Don't Blog: The Untold Story | Jan 4, 2008
The #1 Reason Why People Fail at Their Goals | Jan 2, 2008
2007 archives
"The great new tool for writing a book today is a blog ..." | Dec 31, 2007
My Blog and Podcast Site Are Now Merged into One -- Steps on How I Did It | Dec 29, 2007
Jeter Interviews Mike Hamilton at Former Blue Sky Software Office in La Jolla, Calif. | Dec 29, 2007
"Could you please tell me what the job of a technical writer is like?" | Dec 21, 2007
Adventures with the New Technical Communication Suite from Adobe (mostly RoboHelp 7 and Captivate) | Dec 19, 2007
The Hardest Part About Blogging: Coming Up With Something Interesting to Say | Dec 19, 2007
Why People Think Help Is Useless, and How To Change This Thought | Dec 19, 2007
Myths of Innovation: Brilliant Ideas Come From Constant Reflection, Not Random Chance | Dec 15, 2007
Interesting Technique for Discovering Software Changes and Building Rapport with developers | Dec 15, 2007
Reading this post made me want to be a workaholic | Dec 12, 2007
A Good Response to "No One Reads the Help Anyway" | Dec 11, 2007
Goodbye Podpress, it's time for a new mp3 player | Dec 10, 2007
Technical Communication Suite from Adobe -- Interview with RJ Jacquez | Dec 10, 2007
Adding a Send Feedback link to Your Online Help / RoboHelp Project | Dec 7, 2007
99% of people who buy iPods don't realize several simple things ... | Dec 6, 2007
Show Me Demos and Captivate -- Interview with Kevin Siegel | Dec 5, 2007
Sample Integration of Captivate Screen Demos in RoboHelp Hotspots | Nov 28, 2007
Free Copies of SnagIt 7 and Camtasia 3 | Nov 28, 2007
Musicophillia -- The Brain's Unexplainable Affinity for Music | Nov 27, 2007
Thoughts on Adobe's New Technical Communication Suite | Nov 24, 2007
Embracing the New Vernacular Instead of Pursuing the Holy Grail of Single Sourcing | Nov 22, 2007
Special DMN Communications Podcast with Tech Writer Voices (me): Are you Hurting Your Career By Not Blogging or Podcasting? | Nov 19, 2007
Top 10 Worst Things SMEs Say or Do -- Interview with Brenda Huettner | Nov 12, 2007
IT Author Podcast -- Two Podcasts on Flare, One on the Making of a Technical Writer, and a Dogcast on User Psychology | Nov 12, 2007
Online Anonymous Rating Sites: Empowering Individual Voices | Nov 7, 2007
Building Online Communities: Interview with Svi Ben-Elya about Elephant.org.il | Nov 6, 2007
Is Podcasting Dead? Jason Van Orden Versus Read/Write Web | Nov 6, 2007
MadCap Software Sponsors the Tech Writer Voices Podcast | Nov 5, 2007
Brain Waves and the Stimulation of Motivation/Creativity | Nov 1, 2007
Three Excellent Podcasts on Networking, Outsourcing, and DITA | Oct 29, 2007
Tech Writer: "Someone who writes as opposed to someone who rides something" | Oct 28, 2007
WordPress Automatic Upgrade -- Recommended WordPress Plugin | Oct 27, 2007
Innovation, Imagination, Creativity -- Google VP of Search Products Tells Story of Gmail | Oct 26, 2007
"A self-forgetful, perfectly useless concentration" | Oct 25, 2007
Reflections on Allison Reynold's Talk on Job Skills for the Workplace | Oct 23, 2007
Getting Excited About the Upcoming STC Summit in Pennsylvania | Oct 19, 2007
WordPress Tip: Recommended Plugin: Better Comments Manager | Oct 17, 2007
Answering Tough Questions About Wikis -- Interview with Anne Gentle | Oct 16, 2007
The Rockley Group Blog Is Here! I have a couple of DITA questions | Oct 15, 2007
My TechCraft Article: Should You Sit Near SMEs? | Oct 15, 2007
Implementing WordPress 2.3's New Tagging Feature | Oct 7, 2007
Counterpoints to "7 Blogging Beginner Mistakes" | Oct 6, 2007
LunarPages Sponsors the Tech Writer Voices Podcast | Oct 5, 2007
Usability Research Behind Microsoft's Ergonomic Keyboard | Oct 5, 2007
New WordPress Plugin Enables One-Click Installation of Plugins and Themes | Oct 5, 2007
News Posts versus Thought Posts | Sep 27, 2007
Five Skills Every Technical Writer Needs | Sep 26, 2007
My STC Intercom article: "Top 5 Podcasts for Technical Communicators" | Sep 21, 2007
Why you shouldn't be afraid of offending others and racking up a few penalties | Sep 21, 2007
Location is everything when it comes to getting information from SMEs — Carcast | Sep 20, 2007
A blog worth adding to your feeds -- and reasons why | Sep 19, 2007
My Shared Items from Google Reader | Sep 18, 2007
Virtual Ways of Communicating — Char James-Tanny | Sep 17, 2007
Recommended Podcast: This American Life's "Devil in Me" -- Explores a strategy for overcoming your inner demons | Sep 16, 2007
A Quick Way to Unsubscribe from Feeds in Google Reader | Sep 16, 2007
Cool Example of AJAX in a Blog -- Increases Usability | Sep 15, 2007
Is technical writing a calling or a job? Recommended DMN Communications podcast | Sep 11, 2007
Extracting information from SMEs | Sep 9, 2007
Three new resources to check out | Sep 8, 2007
My online absence isn't a permanent vacation | Sep 8, 2007
Thoughts on the Accumulation of Stuff [Junk] | Aug 20, 2007
Closing One Chapter, Opening a New One | Aug 14, 2007
Rethinking the Importance of Screenshots, Diagrams, and Other Visuals | Aug 10, 2007
Tom is moving to Utah | Aug 7, 2007
Gigzig: Shows Where You Were 5 Years Ago and Where You're Headed 5 Years From Now | Aug 4, 2007
A Perfect Model for Online Tutorials -- MS Visio Shapes Course | Aug 4, 2007
Survey for New USF Tech. Comm. Program -- Would These Courses Create Highly Qualified Tech Writers? | Aug 2, 2007
Best Tech Writing Tip Ever: Watch a User Try to Follow Your Instructions | Aug 1, 2007
Grasshoppers that Look Like Aliens | Jul 31, 2007
Small and Simple Things -- The Best Kind of Goals | Jul 30, 2007
Rethinking the Term "Users" | Jul 27, 2007
Three Simple Mistakes Non-Technical Writers Make | Jul 27, 2007
Thoughts on the Rapidly Changing Pace of Technology | Jul 24, 2007
Tips for Avoiding a Sedentary Lifestyle in the Workplace | Jul 21, 2007
Four-Wheeling in the Wasatch Front | Jul 21, 2007
Resolving Browser Display Discrepancies Between IE and Firefox | Jul 17, 2007
If I Had Ten Days to Live ... | Jul 10, 2007
The Paradox of White Space: Some Research and Examples of White Space in Web Design | Jul 9, 2007
Making Special, Hidden Categories Separate From Your Home Page and Feed | Jul 7, 2007
Evening Fishing at the North Pier | Jul 7, 2007
Counterargument to the Importance of Categories in Blogs | Jul 4, 2007
Switching from Desktop to Online Tools | Jul 3, 2007
Accessibility for Blogs? New Audio Feature: Listen to Posts | Jul 2, 2007
Nicely Designed WordPress Blog — Simple, Lots of White Space | Jul 2, 2007
Converting Your WordPress Blog into a CMS (Content Management System) | Jul 1, 2007
David Pogue's Review of the iPhone -- Engaging Videocast Worth Watching | Jun 27, 2007
Economic Prosperity Tied to Openness and Tolerance, says Richard Florida; Also, Thoughts on Inclusive, Distributed Leadership | Jun 27, 2007
Search Engine Optimization for Your Blog: Three Easy Techniques, and also Drawbacks to SEO | Jun 26, 2007
Wikis in Documentation: Ann Gentle Asks, Can Wikis Stand Alone, or Must They Be Supplements? | Jun 26, 2007
Information Architecture: Organizing Chaos, Metadata, Taxonomy vs. Folksonomy, and the Dublin Core | Jun 21, 2007
Lucy Smiles for the Camera -- Funny Photo | Jun 21, 2007
Context-Sensitive Help -- An Easy Method Using Javascript | Jun 20, 2007
POPURLS -- Consolidated News Aggregation From Digg, Del.icio.us, Reddit, Tailrank, Newsvine, and 20 Other Sites | Jun 20, 2007
Special Father's Day Post: Description of My Dad | Jun 18, 2007
Google Reader's Shared Items Feature -- Allows You to Easily Share Selected Posts from Your Feeds | Jun 18, 2007
PostSecret -- a Postcard Confession Site, Fathers Theme | Jun 17, 2007
Survey Results of My Blog's Readership and My Accompanying Analysis | Jun 16, 2007
TechCrunch Founder Interview on iinnovate -- Arrington Talks About How Blogging Is a Treadmill | Jun 16, 2007
Intro to Information Architecture -- Reflections on the Different Roles We Can Play | Jun 16, 2007
My Podcast Picks | Jun 14, 2007
Installing Mediawiki Is Much Easier Than The Instructions Suggest -- My Quick 10 Step Tutorial for Installing Mediawiki | Jun 14, 2007
Madcap Flare Spotlight -- "Six Persistent Flare Problems" Post by Paul Pehrson | Jun 14, 2007
A New Approach: Tech Comm News | Jun 14, 2007
Google Master Plan Video -- Speculations on the Hidden Purposes Behind Google's Information Collection | Jun 13, 2007
Everything Is Miscellaneous -- The Problem with Classifying Information | Jun 11, 2007
Writing Style to Keep in Mind for Blog Posts -- Be Clearer Than Usual, State Main Point Up Front | Jun 11, 2007
Punishing by Rewards -- Motivational Techniques That Don't Work | Jun 11, 2007
Leadership Lesson: After Building Some Trust, Make Direct Invitations | Jun 7, 2007
How Information Travels in the Blogosphere -- a funny anecdote | Jun 7, 2007
Making of the Oxford English Dictionary -- Recommended Podcast | Jun 6, 2007
How to Record Conference Calls -- Answering Reader's Question | Jun 6, 2007
Lip Dub Video Clip Captures Essence of the Web -- Spontaneity, Authenticity, Participation, Fun | Jun 5, 2007
Vista Help Emphasizes Concepts in Effort to Create Power Users | Jun 4, 2007
Who are you? A one-question survey to identify my readers | Jun 4, 2007
How Scoble Reads 622 RSS Feeds -- Thoughts and Reactions | Jun 4, 2007
Installing Multiple Versions of WordPress on the Same Account, But Masking Them to Appear as Different Domains | May 31, 2007
Vista and Office 2007: Presentation by David McNamee from Microsoft | May 31, 2007
Google Maps Offers Mind-Blowing Street View -- It's Like Walking Around Virtually in a City | May 31, 2007
Alan Houser Starts a Blog -- Check Out the Group Wellesley Wire | May 30, 2007
The Return of the Newsletter — How to Keep the Newsletter Concept Without the Work | May 30, 2007
How to Break into Technical Writing | May 27, 2007
The Death of Associations -- Declining STC Statistics Prompt Innovation, Realigning of Value | May 24, 2007
Usability Tip from Ricecooker Critiques Podcast -- Print the Documentation on the Product | May 23, 2007
Former HP CEO Talks About Corporate America and Why Constant Innovation Drives Success | May 22, 2007
WordPress 2.2 -- Here's Why It's Worth the Upgrade | May 22, 2007
Be Careful When Upgrading to WordPress 2.2 If You Have the WP-Cache Plugin — Adventures in Backing Up and Restoring WordPress Databases | May 22, 2007
My Podcasting Method for Face-to-Face Interviews | May 20, 2007
Podcasting at the STC Conference: Reasons, Methods, and Reflections | May 19, 2007
STC Conference: Jack Molisani on Trends in Technical Communication | May 19, 2007
STC Conference: Geoff Sauer on tc.eserver.org, the Largest Tech Comm Index Online | May 19, 2007
STC Conference: Rob Houser on Creating Nontraditional E-Learning | May 19, 2007
STC Conference: Scott Abel on Web 2.0 | May 19, 2007
STC Conference: Ann Rockley on the Rockley Group Blog and a New CMS Report | May 19, 2007
STC Conference: Chris Thompson on Searching for a Content Management System | May 19, 2007
STC Conference: Caroline Jarrett on User Interface Design | May 19, 2007
STC Conference: Whitney Quesenbery on the Five E's of Usability | May 19, 2007
STC Conference: Harry Miller on Multimedia Documentation | May 19, 2007
STC Conference: Stephanie Bryant on Videoblogging | May 19, 2007
STC Conference: Mike Brazill on Writing for Developers | May 19, 2007
STC Conference: John Daigle on RoboHelp 7 | May 19, 2007
STC Conference: Debbie Kennedy on Modular Writing and Reusability | May 19, 2007
STC Conference: Joan Lasselle on Adopting Content Management | May 19, 2007
STC Conference: Cindy Skawinski on Activity Diagrams (Uniform Modeling Language Artifacts) | May 19, 2007
STC Conference: Adrienne Escoe on Recruiting | May 19, 2007
STC Conference: Teresa Lipus, Snake River chapter, Southern Idaho and Eastern Oregon | May 19, 2007
STC Conference: Deanne Levander, Twin Cities, Minnesota Chapter, and John Garison, Vermont | May 19, 2007
STC Conference: Laurel Bowen, Oakridge Tennessee Chapter | May 19, 2007
STC Conference: Brad Simmons, Ames, Iowa | May 19, 2007
STC Conference: Michael Gernes, Central Iowa STC Community | May 19, 2007
Leadership Day: Jackie Damrau, Dallas, Texas, and Rachel Houghton, Willamette Valley, Oregon | May 19, 2007
Leadership Day: Jeanette Rogers, Seattle, Instructional Design & Learning SIG | May 19, 2007
Leadership Day: Lorrie Corbett, Philadelphia Metro Chapter | May 19, 2007
Leadership Day: Hillary Hart, Austin Chapter | May 19, 2007
Leadership Day: Todd Race, Toronto chapter, Canadian Issues Group | May 19, 2007
Leadership Day: Dan Dornbrook, Chicago Chapter | May 19, 2007
Leadership Day: Melanie G. Flanders, China; Beau Cain, Director 8 | May 19, 2007
Leadership Day: Paul Sinasohn, Berkeley Chapter, California | May 19, 2007
Leadership Day: Holly Harkness, Al Hood, and Howard Speck — Atlanta Chapter | May 19, 2007
Leadership Day: Rhevati Sampath and Wendy Tung, Berkeley Chapter, California | May 19, 2007
Leadership Day: Kelly Schrank & Lou Martindale — Mid-South Chapter in Memphis and Suncoast Chapter in Tampa | May 19, 2007
Leadership Day: Sue Kloster, Willamette Valley Chapter, Oregon | May 19, 2007
Three Things to Avoid When Doing Face-to-Face Podcast Interviews | May 15, 2007
Blog Carnivals and my 'Makes-Me-Smile Monday' Post | May 14, 2007
On My Way to the STC conference in Minneapolis | May 12, 2007
Graduating Kindergartener Asks Difficult Interview Questions | May 12, 2007
Creating Help in the Web 2.0 Age — Presentation by Neil Perlin | May 10, 2007
STC Atlanta Launches Podcast — Michelle Schoen Is Atlanta's Resident Podcaster | May 8, 2007
Wikis in Action — The Top 57 Wikis by Rank | May 8, 2007
Special Announcements: Add your blog to techwriterblogs.com wiki, and also support Tech Writer Voices | May 8, 2007
Presentation on Writing and Web 2.0 by Keith Hoffman — Given at the University of Wisconsin | May 8, 2007
Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation — Interview with Katriel Reichman (Israel) | May 6, 2007
Setting Up a Wiki in a Few Minutes — Installing Dokuwiki | May 6, 2007
Help Support Tech Writer Voices — Consider this Our Spring Membership Campaign | May 5, 2007
Calling All Tech Writing Bloggers: List Your Blog in the New Tech Writing Blog Directory Wiki | May 5, 2007
Neil Perlin Enters Blogosphere and Gives Away Free Flare Stylesheets | May 4, 2007
Advertise on the Podcast | May 3, 2007
Google 411 -- Free Information Listings via Phone | May 2, 2007
Perfect Explanation of RSS -- Engaging Video Tutorial | May 2, 2007
A Few Conversations at Doc Train — User Personas, Data Conversion, and Simplified Technical English | May 1, 2007
My First Carcast: Driving Home from Vancouver After the Doc Train Conference | Apr 30, 2007
Free Conference Call Recording/Podcasting Service at FreeConferencing.LiveOffice.com | Apr 29, 2007
Managing Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools — Interview with the authors | Apr 29, 2007
How Blogs Dominate Google — One Highly-Linked-To Blog Can Rule the World | Apr 28, 2007
Jott—a Free Voicemail to Transcribed Text Memo Service | Apr 28, 2007
Podcast Downloads Report -- About 8,500 downloads so far | Apr 25, 2007
Interview with George Hayhoe, editor of Technical Communication Journal, on Technical Writing in China and Korea | Apr 25, 2007
Podcast Site Redesign -- I'm Now Using the Leia Theme | Apr 25, 2007
If you missed my presentation, here it is online (delivered through WordPress) | Apr 20, 2007
Where I'm Going, My Aspirations -- Everything Seems to Align with Web 2.0 | Apr 20, 2007
More Topics | Apr 19, 2007
Basic Tutorial | Apr 19, 2007
WordPress as a CMS | Apr 18, 2007
Different Uses of WordPress | Apr 18, 2007
Why Blog? | Apr 18, 2007
Twenty Ways to Make Your Blog More Usable: A Behind-the-Scenes Look at WordPress | Apr 18, 2007
Blog Usability Checklist | Apr 17, 2007
Glamorous Careers Turn Out to Be Boring--This American Life Podcast | Apr 17, 2007
WordPress Plugins: Take Your Blog's Functionality To a New Level | Apr 17, 2007
Going to Vancouver on Tuesday for Doc Train Conference! | Apr 16, 2007
New Theme Viewer: 39 WordPress Themes I Like | Apr 15, 2007
WordPress Themes Crash Course: Everything You Need to Know to Get Started with Themes | Apr 15, 2007
Unraveling the Geologic Stratum of the Blogosphere: Why We Blog | Apr 14, 2007
RockYou—Create Dynamic Slideshows with Music for Your Site | Apr 13, 2007
On Writing Better: Tips from a South by Southwest Panel | Apr 11, 2007
Twenty Usability Tips for Your Blog — Condensed from Dozens of Bloggers' Experiences | Apr 9, 2007
Defining Experiences: Five STC Candidates Share Influential Stories from the Tech Comm Field | Apr 8, 2007
Making Help More Human, and other discussions | Apr 7, 2007
Former MySpace Exec. Explains How Experience Can Be an Impediment to Success | Apr 5, 2007
A Case for Corporate Transparency: How Channel 9 Changed Microsoft from the Darth Vader of Tech to Downright Visionary | Apr 5, 2007
STC Candidates: Submit a Story about a Defining Moment in Your Career | Apr 4, 2007
Answering Reader's Question: Can you give me a little information about the blogging section of your Web site? | Apr 3, 2007
Susan Burton Provides an Inside, In-Depth Look at STC's Most Pressing Issues | Apr 2, 2007
Google CEO's Advice for People Entering a Technology Career: Stay Engaged, Keep Learning and Trying Things | Mar 31, 2007
How to Subscribe to RSS Feeds with Internet Explorer 7 | Mar 30, 2007
Single Sourcing Wiki Tools for the Enterprise — Traction TeamPage5? | Mar 29, 2007
MySQL CEO Says, "It is dangerous to hire someobody who has too much experience." | Mar 28, 2007
WordPress vs. Movable Type: The Advantages of Open Source and What It Means for Technical Writers | Mar 27, 2007
Special STC Elections Podcast: Interview with Nicky Bleiel, Candidate for Director | Mar 25, 2007
Broken Days and Perfect Days | Mar 25, 2007
Yahoo Pipes and the Mashed Up World of Aggregated, Filtered, Blended Information | Mar 24, 2007
Three New Features for this Blog: a Post Index, Inbound Links Display, and Public Web Stats | Mar 22, 2007
Finding Work You Love Vs. Loving the Work You Find | Mar 21, 2007
Florida Competition Winner Explains Principle of Success: Brevity | Mar 20, 2007
Corporate Blogging: Five Rules for Success in the Blogosophere | Mar 19, 2007
Answering Reader's Questions: How To Keep Up with Work/Family Balance, and Which Tools to Use | Mar 18, 2007
WritersUA Publishes 2007 Salary Survey; 73k Is Average | Mar 18, 2007
Sierra Says Help Needs to Be Human, Conversational, and Geared Towards Panicky Users | Mar 18, 2007
Special STC Election podcast: Call for Participants | Mar 16, 2007
Dan Rather Podcast from South by Southwest: "Journalism needs a spine transplant; it has lost its guts" | Mar 16, 2007
Is Technical Writing Boring? Tech Writers as Information Architects | Mar 14, 2007
TECHWR-L and Technical Editing SIG Implement Drupal and WordPress | Mar 14, 2007
The Evolutionary Strategy of Web 2.0 — It's Like Having 100 Personal Researchers Working For You | Mar 13, 2007
Embedding an Audio Player into Your Site Without WordPress | Mar 13, 2007
Nine Lessons for Would-be Bloggers -- Great Advice from Josh Porter on Overcoming Blogging Hangups | Mar 12, 2007
Microformats and the Semantic Web | Mar 11, 2007
Second Life: A 3-D Space for Virtual Meetups and Instruction? | Mar 9, 2007
Wikinomics: Combining Wikis with Economics; the More You Share, the More You Win | Mar 8, 2007
Librivox: Open Source Audio Books; You Contribute Your Own Readings | Mar 7, 2007
Online Communities, Member Maps, Virtual Chats, Sparkpeople, Intercom, and More | Mar 7, 2007
Plagiarism and Cannibalism Both Natural and Necessary, say Writers and Musicians | Mar 7, 2007
Creating Passionate Users Explains How to Make the Best User Manual Ever | Mar 5, 2007
Starting Your Own Blog: Tips for Non-profits | Mar 4, 2007
Free Podcasts at Open Culture: Informational Podcasts on Almost Everything | Mar 3, 2007
Looking at the Past; Exploring Directions for the Future | Mar 3, 2007
Number One Issue for Technical Writers Today: Keeping Pace with Rapidly Evolving Technology | Mar 1, 2007
Chapter Chat Results: It Went Well, But Only 4 Participated | Mar 1, 2007
OPML Files — What Feeds Are You Following? | Mar 1, 2007
Design good websites by following principles of technical writing style | Mar 1, 2007
Examples of companies integrating podcasts into their mix of technical communication deliverables? | Feb 28, 2007
37 Signals, To Do Lists — Printable To Do Lists To Get Organized | Feb 27, 2007
My First Virtual Administrative Meeting | Feb 27, 2007
"I don't have time to listen to podcasts..." | Feb 27, 2007
Review of Word 2007, Tool vs. Industry Experience, the Slow Movement, E-mail Tips, and More | Feb 27, 2007
Grammar Girl Podcast — Some Thoughts on Grammar as a Topic for a Podcast | Feb 26, 2007
Spinvox: The Next Killer App. for Cell Phones | Feb 24, 2007
Integrating Google Adsense into this Blog | Feb 24, 2007
Never Listen to Voicemail via Cell Phone Again — Callwave.com & Spinvox Deliver Voicemail to Email for Free | Feb 22, 2007
Suncoast Member Map Finished | Feb 22, 2007
Guy Kawasaki's Impossible Burden: After Blog and E-mail, There's No Time to Write the Book | Feb 22, 2007
Matt Mullenweg Explains Genius of Akismet and Appeal of Fast Development Cycles | Feb 22, 2007
Eric Schwartzman Talks About Integrating Podcasts into the Marketing Mix | Feb 21, 2007
Virtual Meetings? Chat Feature | Feb 20, 2007
Blogging for Your Future Employer | Feb 20, 2007
Are Newsletters Dead? | Feb 17, 2007
WordPress Easter Egg Defies Logic by Removing Styles | Feb 16, 2007
Boagworld Shares Advice on Podcasting | Feb 16, 2007
Ze Frank's Show — STC Speaker in Minneapolis Conference | Feb 15, 2007
Doug Davis on the Job Side of Technical Writing — Location, Industry Experience, and Salary | Feb 15, 2007
Two more surveys — Innovations and WritersUSA | Feb 15, 2007
Podcast Revenue Idea: Provide 20 second Job Listing Spots in Place of Ads | Feb 14, 2007
Reflections on the First Cohost Podcast | Feb 14, 2007
First Cohost Podcast — A Natural Conversation about Technical Writing | Feb 14, 2007
Is technical writing boring? | Feb 13, 2007
DMN Comm. Podcast Gives Thumbs Down on RoboHelp; But More Interesting Is Shift in Style | Feb 12, 2007
10 Ways to Make Your Blog More Appealing | Feb 12, 2007
Take Clyde's Blogging Survey | Feb 12, 2007
Tech Writer Voices Switching to Co-Host Style | Feb 9, 2007
Writing Blog Posts by E-mail | Feb 9, 2007
Forrester Podcast Recommended — Web 2.0 Is About Building Relationships | Feb 8, 2007
Making a Chapter Member Map Mashup with Google Maps | Feb 8, 2007
10 Reasons Not to Upgrade to Robohelp 6 | Feb 7, 2007
Podcasting Reader's Comments — The Pilotless Drone | Feb 7, 2007
Video on SharePoint 2007 Wiki, Blog, and RSS Functionality from Microsoft's Channel 9 | Feb 7, 2007
Getting Started with WordPress — Video Tutorial on Installation | Feb 7, 2007
RoboHelp to Wiki Conversion Tool | Feb 5, 2007
Installing WordPress -- a Quick Video Tutorial | Feb 4, 2007
Discussion about RoboHelp 6 — Interview with Rick Stone | Feb 3, 2007
Using Wikis as Project Documentation Tools | Feb 3, 2007
Recommended Podcast: 43 Folders on Kung Fu, Meditation, and Sex | Feb 2, 2007
Blogs that Lose Direction and Go from Blog to Blah? | Feb 2, 2007
Survey Gizmo: The best tool/thing I have used/done | Jan 31, 2007
Are We Moving Toward GooOS, the Google Operating System? | Jan 30, 2007
User Paradox with Not Reading User Manuals | Jan 30, 2007
Using Ajax Shelf to Help Users Find Pages on Suncoast Site | Jan 29, 2007
10 pet peeves of technical writing | Jan 27, 2007
Tips from the Frederator: Pursue Life's Passion Online, and Blog Often, Short, and with Pics | Jan 26, 2007
Adobe Enters Blogosphere | Jan 26, 2007
Adobe Seminar -- Nice Connection and Demo, But Questions Seemed Filtered | Jan 25, 2007
Dealing with the Documentation Aspects of Bad Software -- My Response to the Latest DMN Communications Podcast | Jan 25, 2007
Wordpress 2.1 Review | Jan 25, 2007
Allure of New Media Requires Strict Bedtime Control or Else Sleep Deprivation Will Set In | Jan 24, 2007
The Curse of Knowledge -- The More You Know, the Worse You Become At Communicating That Knowledge | Jan 24, 2007
Recommended Podcast: Boagworld > Community Websites, by Paul Boag | Jan 23, 2007
How to Create a Site Where Users Can Actually Find Information — Interview with Thom Haller | Jan 23, 2007
Latest Podcast Is Posted on Tech Writer Voices | Jan 23, 2007
WordPress 2.1 Released -- This is a major release | Jan 23, 2007
Survey on Blogging -- Darren Barefoot | Jan 22, 2007
Applying Web 2.0 to Podcasting | Jan 21, 2007
Trying to Create Tech Writer Voices Logo | Jan 20, 2007
Technorati Blogosphere Report -- 1.3 million new posts per day, so what are people writing about? | Jan 19, 2007
Reading Blogs versus Reading Traditional Print Media | Jan 19, 2007
RoboHelp 6 Not Compatible with Word 2007 | Jan 18, 2007
Preview Images of Link Destinations with Snap | Jan 17, 2007
Create RSS Feeds From Any Site With Ponyfish | Jan 17, 2007
Ten Tips for Problem Solving and Troubleshooting | Jan 17, 2007
WordPress = Bliss: The Joy of Customization | Jan 16, 2007
RoboHelp 6 launched — List of New Features | Jan 16, 2007
Web Developer Firefox Extension Makes CSS Editing Easy | Jan 13, 2007
Ten Lessons Learned as a Technical Communicator — Interview with Rahul Prabhakar | Jan 13, 2007
Patience Thresholds for Technology | Jan 13, 2007
Listening to Podcasts Without Dedicating Any Time for Them | Jan 13, 2007
Why Software Sucks, by David Platt | Jan 13, 2007
Read a Book by E-mail, a Little Each Day with Daily Lit | Jan 11, 2007
Recording your chapter presentations | Jan 10, 2007
Dynamic Help in Visual Studio .NET | Jan 9, 2007
Podcasting article in STC Intercom magazine | Jan 9, 2007
Inexpensive Screencast Software: Blueberry Flashback Express Recorder | Jan 7, 2007
Talkr service converts text-only blogs into podcasts | Jan 7, 2007
Google Talk | Jan 5, 2007
Mike Hamilton Gives Flare Demo to the Suncoast Chapter | Jan 5, 2007
WIFM and Blogging | Jan 5, 2007
The Concept of Trackbacks | Jan 5, 2007
Year in Review -- "You" Chosen as Most Important Person | Jan 3, 2007
The Convergence of Web 2.0 with Help Documentation — Tom Johnson | Jan 3, 2007
Help 2.0: The Convergence of Help with Web 2.0 | Jan 2, 2007
Rating Feature Now Available | Jan 2, 2007
WordPress Shopping Carts | Jan 2, 2007
Understanding Principles of Usability, Part 2 — Karen Bachmann | Jan 1, 2007
New Look and New Approach to Blog/Podcast | Jan 1, 2007
2006 archives
Wikipedia -- indisputable Web 2.0 triumph | Dec 31, 2006
The Challenge of Web 2.0 Documentation: WordPress's Immense Codex | Dec 29, 2006
Payscale: a Web 2.0 salary comparison tool | Dec 28, 2006
How many of these Web 2.0 sites do you know? | Dec 28, 2006
Make your computer run faster by disabling all the auto-startup programs | Dec 27, 2006
Reading Tech News: Digg | Dec 27, 2006
Google Groups Rocks — Find Answers to Almost Everything | Dec 27, 2006
Web 2.0 dieting and nutrition site: Sparkpeople.com | Dec 27, 2006
WordPress as Budgeting Software: Mo.neytrack.in | Dec 26, 2006
Why Blogger is more popular than WordPress: Ease of Use | Dec 25, 2006
Using Gmail to read Threaded Conversations from Listservs | Dec 21, 2006
Designing for "Web 2.0" audiences | Dec 21, 2006
Understanding Principles of Usability, Part 1 — Karen Bachmann | Dec 18, 2006
Skype Firefox Exention Changes Phone Numbers into Buttons | Dec 15, 2006
First Blog Post Using Word 2007 | Dec 13, 2006
Open Source Folder Compression Utility -- 7 Zip | Dec 11, 2006
Word 2007 Features and Demo -- offers style sets to quickly transform documents | Dec 8, 2006
Creating Word templates with customized help delivered by Clippy | Dec 8, 2006
Posting Youtube Videos — A Required Tone for Internet Audiences? | Dec 7, 2006
Creating your own RSS Feed | Dec 5, 2006
Keith Hoffman Interviews Susan Burton, Exec. Director of the STC | Dec 1, 2006
Looking up IP addresses | Nov 30, 2006
Web 2.0, CMS, and DITA — Interview with Ann Rockley | Nov 27, 2006
New Podcast on Web 2.0, DITA, CMS | Nov 27, 2006
Podcasting article and my 15 favorite podcasts | Nov 21, 2006
Wordpress to offer Enterprise Edition | Nov 21, 2006
How to Increase Collaboration and Performance — Interview with Emma Hamer | Nov 13, 2006
Open Source Software and Wikis | Nov 9, 2006
Checking out Youtube: A Few Fun Videos to Watch | Nov 8, 2006
Firefox and Deepest Sender are superior to IE7 | Nov 7, 2006
The coolest thing ever -- Total Tech Writer Blog Aggregation | Nov 7, 2006
First survey results with Survey Gizmo | Nov 6, 2006
Recommended podcast: Facilitating Collaboration | Nov 6, 2006
Top 100 blogs and top 100 podcasts | Nov 6, 2006
Two useful tools for surveys and webinars | Nov 6, 2006
Getting Ideas for Your Blog: Oneword.com | Nov 5, 2006
Podcast metrics analysis for Tech Writer Voices | Nov 1, 2006
Technical Writing in India — Interview with Sandeep Balakrishna | Oct 30, 2006
Corporate Blogging | Oct 27, 2006
Wordpress releases first official Wordpress Multi-User Edition | Oct 27, 2006
Another Perspective on Single-Sourcing — Interview with Sarah O'Keefe | Oct 23, 2006
Recommended Podcast: Alistair Christie's IT Author Podcast | Oct 23, 2006
Calling all potential podcasters... | Oct 20, 2006
How To Create a Usable Index — Interview with John McGhie | Oct 20, 2006
Being Interviewed Is Fun | Oct 17, 2006
Podcasting 101 — by Tom Johnson | Oct 17, 2006
How to Implement Single Sourcing — Interview with Neil Perlin | Oct 9, 2006
Figuring out Audio | Oct 9, 2006
Podcasting FAQs | Oct 9, 2006
Tech Writer Voices Podcast | Oct 9, 2006
Joomla, an Open-Source Content Management System Solution — Interview with Sean Wheller about Joomla | Oct 9, 2006
Knowledge Management and Technical Writing — Janet Foley | Oct 9, 2006
Flare 2.0 and MadCap Software — Interview with Mike Hamilton | Oct 9, 2006
Content Management Professionals — Interview with Scott Abel | Oct 9, 2006
Writing for the Web — Ian Koss, Founder of Ink19.com | Oct 9, 2006
The popularity of how-to podcasts | Sep 28, 2006
Online SIG links to TechWriterVoices | Sep 28, 2006
Podcasting site is finished | Sep 26, 2006
Combining Podcasting with Technical Writing | Sep 21, 2006
Podcast site almost ready | Sep 19, 2006
DITA Structured Blogging and Online Help | Sep 14, 2006
Recording Phone Interviews | Sep 13, 2006
Advantages of using Wordpress for blogging | Sep 12, 2006
Websort -- Testing out the Logical Taxonomy of your Site | Sep 11, 2006
Using the Yahoo Maps API | Sep 10, 2006
Recording STC Chapter Presentations | Sep 8, 2006
A restful Labor Day weekend; thoughts on podcasting | Sep 4, 2006
Hard Drive Totally Crashed | Sep 1, 2006
FTCC launches its site and call for entries today | Aug 23, 2006
We need an IT Conversations for Tech Writers | Aug 14, 2006
Barry Schwartz — Less is More — Why Too Many Options Leads to Dissatisfaction | Jun 16, 2006
Malcolm Gladwell — Why People Can't Express What They Really Mean and Feel | Jun 16, 2006
Motivations for Hackers [and Technical Writers?] -- Paul Graham speech | Jun 16, 2006
Teddy Roosevelt's River of Doubt | Jun 16, 2006
Why this blog, separate from the Suncoast Blog? | Jun 1, 2006
About Tom Johnson
I'm an API technical writer based in the Seattle area. On this blog, I write about topics related to technical writing and communication — such as software documentation, API documentation, AI, information architecture, content strategy, writing processes, plain language, tech comm careers, and more. Check out my API documentation course if you're looking for more info about documenting APIs. Or see my posts on AI and AI course section for more on the latest in AI and tech comm.
If you're a technical writer and want to keep on top of the latest trends in the tech comm, be sure to subscribe to email updates below. You can also learn more about me or contact me. Finally, note that the opinions I express on my blog are my own points of view, not that of my employer.