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Loading ...How Jing Can Benefit Technical Writers
February 11th, 2008 | Posted in Technical Writing |
Jing, a new project by TechSmith, is a tool that allows you to quickly capture video or an image from your computer and share it with others, such as project team members or customers.
After you capture images or video with Jing, you click a Share button to quickly upload the capture to a web host, file directory (e.g., SharePoint), or Flickr. Within seconds Jing gives you a URL to share with others. Jing is a cool, easy-to-use tool, and it can have a big impact on IT project teams in the areas of technical support, quality assurance, and development.
To demonstrate Jing, here’s a quick example. Let’s say you’re documenting a project and you suddenly have an idea to enhance the usability. But you know how developers hate to read long explanations when they could watch a movie instead, so you Jing it.
http://idratherbewriting.com/jing/2008-02-08_2225.swf
Or let’s say that you also provide support for the applications you document, and someone sends you an email asking how to do a task. Instead of writing out a long, tedious procedure, just create a quick jing.
http://idratherbewriting.com/jing/2008-02-08_2310.swf
Or suppose you’re documenting an application when you notice a bug, but it’s kind of hard to explain, and someone really just needs to see it. You can’t call over the entire team, but you can create a quick Jing and send it to everyone.
http://idratherbewriting.com/jing/2008-02-08_2319.swf
It’s often easier to create a jing than to compose an email.
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Tags: Jing, screencasts, TechSmith, video sharing
February 11th, 2008 at 11:12 am
Tom Johnson hasintroduced me to a new toolfrom TechSmith, Jing. It looks like an interesting product. Says Tom: Jing, a new project by TechSmith, is a tool that allows you to quickly capture video or an image from your computer and share it with others, such as project team members or
February 11th, 2008 at 12:17 pm
I certainly understand the usefulness of Jing. Having worked on various projects with Fortune 1000 companies, I can tell you that managers absolutely don’t want anything offsite (or at least not under their direct control). So Jing may be most useful for freelance or virtual teams, but I don’t see Jing taking off in the enterprise environment.
February 11th, 2008 at 12:23 pm
Thanks for the comment. Did you know that you can set Jing’s sharing location to a local SharePoint site behind your corporate firewall? You don’t have to publish to screencast.com, nor to your own web host. Many corporations have SharePoint as their project/dept. platform. Open up a document library and get the file path. Then in Jing, go to the More ball, click Preferences, and configure your file path locations to your SharePOint directory.
I’m going to publish a screencast that shows this process. Where the content is shared is a huge concern for me too. Does this change your thoughts any?
February 11th, 2008 at 2:24 pm
Why would someone use Jing rather than the other TechSmith products: Snag-It or Camtasia?
February 11th, 2008 at 4:14 pm
It’s a lot faster to capture and share (maybe 1/5 the time). Additionally, there’s no rendering time for videos.
I think Jing would be most useful for an entire project team, so the usability curve has to be right on target. Once you set up the preferences section for the sharing upload, there is almost no learning curve for the video capture, but there is with Camtasia Studio.
However, if you’re creating video tutorials, you definitely want to use Camtasia Studio rather than Jing. Jing is more for content that is included in emails, IM, or bug databases.
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