I’d Rather Be Writing – Tom Johnson

If No One Reads the Manual, That’s Okay

Sunday, December 27th, 2009 Posted in Technical Writing | 61 Comments »

Most people take time off during the holidays, so if you don't, you end up mostly sitting alone at work, wondering why you're not taking time off too. I wanted ... Read more..

What Users Don’t Care About

Saturday, July 11th, 2009 Posted in Technical Writing | 24 Comments »

It seems most of the conversations in our industry today revolve around value. If you go to stc.org, the large graphic at the center of the site says "The Value ... Read more..

Podcast: Make Your Help Indispensable, Safeguard Your Job

Saturday, January 31st, 2009 Posted in Podcasts | 3 Comments »

[audio:http://www.podtrac.com/pts/redirect.mp3?http://idratherbewriting.com/podcasts/hughes.mp3] Download MP3 (to download, right-click and select Save Target As) Length: 30 min. In this podcast, I talk with Mike Hughes, second vice president of the STC, about his latest UXMatters article, ... Read more..

Funny video about knowing your users

Wednesday, December 17th, 2008 Posted in Screencasting | 6 Comments »

A friend of mine sent me a video that provides instructions for converting your TV signal from analog to digital. Read more..

10 Ways to Gather Feedback from Users

Friday, October 17th, 2008 Posted in Technical Writing | 7 Comments »

[caption id="attachment_2109" align="alignright" width="331" caption="User Knowledge Empowers You to Drive the Team"][/caption] Ever since I came back from Doc Train West and had my epiphany about the transformative, empowering nature of ... Read more..