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Changing the Rules of the Game for the Benefit of the User

Thursday, May 8th, 2008 Posted in Technical Writing | 5 Comments »

Presenter: Joe Sokohl (http://sokohl.com) Conference: Doc Train West 2008 In this presentation, Joe Sokohl talks about gathering user research prior to designing and implementing your help deliverables. Breaking the Rules First you have to ... Read more..

I’d Rather Be Writing – Tom Johnson

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Changing the Rules of the Game for the Benefit of the User

I’d Rather Be Writing – Tom Johnson

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Changing the Rules of the Game for the Benefit of the User