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How Microsoft Visual Studio Is Doing Help
Saturday, November 7th, 2009 Posted in Technical Writing | No Comments »
The following 10 minute video shows what's new in the help system for the upcoming release of Visual Studio 2010 Beta 2. The key trends are as follows: Help is embedded in ... Read more..UAX (User Assistance Experience): Online vs. on-line
Thursday, July 30th, 2009 Posted in Uncategorized | No Comments »
Mike Hughes explains for the advantages of making content easily accessible and searchable online rather than trapped in a PDF. Very engaging voice and style in this post. Read more..A Mile Wide and 30 Seconds Deep: A Metaphor for Help from Mike Hughes
Wednesday, July 8th, 2009 Posted in Technical Writing | 6 Comments »
I don't know if it was my long bike ride along a river or my immersion in the writing phase of a documentation project, but this week I've been pondering ... Read more..Write Answers, Not Documentation
Friday, May 22nd, 2009 Posted in Uncategorized | No Comments »
Write Answers, Not Documentation Read more..10 Things I Learned from My Last Podcast
Monday, February 2nd, 2009 Posted in Technical Writing | 3 Comments »
The last podcast I recorded, on "Make Your Help Indispensable, Safeguard Your Job," with Mike Hughes, was so full of good information about how to make your help more valuable ... Read more..