Saturday, November 14th, 2009 Posted in Technical Writing | 9 Comments »
Right now I'm immersed in an online help project in which I've been using Madcap Flare. Here a few tips I've picked up in the past month or so. Read more..Monday, August 3rd, 2009 Posted in Technical Writing | 10 Comments »
Lately I've been creating context-sensitive help for an online application. As part of my strategy, I've been trying to follow Theresa Putkey's advice in "Usability in Context-Sensitive Help." In her ... Read more..