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Marlene Bundy: Thank you for this explanation of ‘the curse of knowledge.’ I haven’t read the... (11)
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What Users Don’t Care About

Saturday, July 11th, 2009 Posted in Technical Writing | 24 Comments »

It seems most of the conversations in our industry today revolve around value. If you go to stc.org, the large graphic at the center of the site says "The Value ... Read more..

I’d Rather Be Writing – Tom Johnson

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I’d Rather Be Writing – Tom Johnson

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What Users Don’t Care About