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    • The Name of Your Department Does Matter

    Thursday, December 4th, 2008 Posted in Technical Writing | 14 Comments »

    Although some feel the name of your tech writing department doesn't matter a whole lot (for example, TexasWriter says "Find out what people now call it. Ask what they mean ... Read more..

    Why People Think Help Is Useless, and How To Change This Thought

    Wednesday, December 19th, 2007 Posted in Technical Writing | 20 Comments »

    I've been rethinking a previous post I wrote about the best response to the remark, "Nobody reads the help anyway. " A better response is to ask people (at just ... Read more..