Tuesday, March 9th, 2010 Posted in Screencasting | 7 Comments »
A while ago I was gathering feedback on different tech comm deliverables. I asked a user if she preferred videos or written material when learning software. I thought she would ... Read more..Tuesday, October 13th, 2009 Posted in Blogging, Creativity | 7 Comments »
Being boring is sin #3 in my list of the seven deadly sins (other sins include being fake, irrelevant, unreadable, irresponsible, unfindable, and inattentive). Perhaps a more tactful way of saying ... Read more..Wednesday, September 30th, 2009 Posted in Technical Writing | 5 Comments »
Chrysler moved their car manuals from the traditional thick paper manual to a shorter format accompanied by a DVD. Chrysler says the switch will not only save 20,000 trees a ... Read more..Friday, September 11th, 2009 Posted in Technical Writing | 15 Comments »
Have you ever told a project manager that the instructions he plans on releasing with an application -- instructions written by an intern who is here for a three-month stint ... Read more..