I’d Rather Be Writing – Tom Johnson

Praise: The Worst Feedback You Can Give Developers?

Monday, February 15th, 2010 Posted in Technical Writing | 8 Comments »

Lately I have been logging a lot of bugs in JIRA, our bug-tracking database. In one day I logged 25 bugs. This past week I logged about 60 overall. It ... Read more..

Documentation Feedback: Don’t Ask if You Don’t Care

Monday, May 18th, 2009 Posted in Uncategorized | No Comments »

Documentation Feedback: Don’t Ask if You Don’t Care Read more..

Added a Blog Wall to my site

Monday, January 26th, 2009 Posted in Blogging | 3 Comments »

I occasionally receive encouraging emails from blog readers, podcast listeners, people who attended my presentations, and others. These email messages float too quickly through my inbox, so I've created a ... Read more..

Adding a Send Feedback link to Your Online Help / RoboHelp Project

Friday, December 7th, 2007 Posted in Technical Writing | 8 Comments »

I was reading an article in a previous STC Intercom magazine about how to add a Send Feedback link to your online help project, but the javascript didn't work. Here's ... Read more..