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If No One Reads the Manual, That’s Okay
Sunday, December 27th, 2009 Posted in Technical Writing | 61 Comments »
Most people take time off during the holidays, so if you don't, you end up mostly sitting alone at work, wondering why you're not taking time off too. I wanted ... Read more..10 Ways to Gather Feedback from Users
Friday, October 17th, 2008 Posted in Technical Writing | 7 Comments »
[caption id="attachment_2109" align="alignright" width="331" caption="User Knowledge Empowers You to Drive the Team"][/caption] Ever since I came back from Doc Train West and had my epiphany about the transformative, empowering nature of ... Read more..