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  • Creativity in the Workplace

    Tuesday, September 1st, 2009 Posted in Creativity, Technical Writing | 15 Comments »

    In previous posts, I've explored whether technical writing is boring. Penelope Trunk's latest post, All advice on how to manage creative people is awful, made me see the topic of workplace ... Read more..

    Twitter Part II –- One Step Deeper

    Friday, December 5th, 2008 Posted in Web 2.0 | 5 Comments »

    [caption id="attachment_2406" align="alignright" width="400" caption="Webworks and Twitter -- Innovative uses of Twitter with documentation"][/caption] Earlier this week I asked how others are using Twitter in their documentation and branding strategies. Alan ... Read more..

    10 Ways to Gather Feedback from Users

    Friday, October 17th, 2008 Posted in Technical Writing | 7 Comments »

    [caption id="attachment_2109" align="alignright" width="331" caption="User Knowledge Empowers You to Drive the Team"][/caption] Ever since I came back from Doc Train West and had my epiphany about the transformative, empowering nature of ... Read more..

    Do you check your email at 3AM? | 901am

    Sunday, August 3rd, 2008 Posted in Uncategorized | No Comments »

    Do you check your email at 3AM? | 901am. Read more..