I’d Rather Be Writing – Tom Johnson

Together or Apart: Collaboration Models for Technical Writing

Monday, February 22nd, 2010 Posted in Technical Writing | 9 Comments »

Today I spent a rather lonely day writing documentation. I had one team meeting, during which our team gathered for what seemed like a brief second. We then departed back ... Read more..

Design Reviews and Posting Without Answers

Sunday, November 8th, 2009 Posted in Technical Writing | 1 Comment »

Recently our technical writing team at work (Information Strategies and Design) started holding regular design reviews. The review sessions are patterned after meetings that our interaction designers hold regularly, in ... Read more..

A Few Surprises in Using a Wiki for Documentation

Thursday, October 29th, 2009 Posted in Wikis | 16 Comments »

Recently I've been working on a simple calendar project that uses a wiki for documentation. Although I've heard a lot about using wikis for documentation, and have even used them ... Read more..

Converting Lurkers into Contributors in Online Communities — Nielsen’s 90-9-1 Rule

Thursday, August 20th, 2009 Posted in Uncategorized | No Comments »

Jakob Nielsen explains that with web 2.0 communities, 90% are lurkers who never contribute, 9% contribute a little, and 1% actively contribute. I wish I knew the secret formula for ... Read more..

Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog

Monday, June 22nd, 2009 Posted in Uncategorized | No Comments »

Identity and Authority. Why the Foundation of Documentation is Changing. | The LugIron Software Blog. In this post, LugIron says documentation departments now have competition from other sources, whereas previously ... Read more..

Podcast: Workspaces, Collaboration, and Information Sharing — Interview with Emma Hamer

Sunday, May 25th, 2008 Posted in Podcasts | 4 Comments »

Download MP3 Duration: 15 min. [audio:http://www.podtrac.com/pts/redirect.mp3?http://idratherbewriting.com/podcasts/hamer.mp3] IT project teams often need to increase collaboration and communication, but they're hampered by the cubicle walls and other physical silos they set up in the workplace. ... Read more..