I’d Rather Be Writing - Tom Johnson

“Selection Beats Damping”: A Compelling Argument About Why Blogs Trump Print Media

Sunday, February 17th, 2008 Posted in Technical Writing | 3 Comments »

A week ago I read a flattering comment in one of Heidi's posts. She says Intercom articles would be more enjoyable distributed as blog posts, and then adds that good ... Read more..

A Web 2.0 Documentation Idea Gone Wrong

Wednesday, February 6th, 2008 Posted in Technical Writing, Web 2.0 | 7 Comments »

Many of us want to integrate innovative Web 2.0 practices into our online help. But if we create blogs, wikis, or other interactive features outside the help file, users ... Read more..

Jeter Interviews Mike Hamilton at Former Blue Sky Software Office in La Jolla, Calif.

Saturday, December 29th, 2007 Posted in Recom. Podcasts, Technical Writing | 17 Comments »

Charles Jeter recorded an excellent podcast with Mike Hamilton, V.P. of product management at Madcap Software, and posted it on his blog yesterday. Jeter is a technical writer in the ... Read more..