With all the talk about latest trends and avoiding extinction as communicators, and integrating web 2.0 and wikis, blogs, podcasts, and other interactive social media into help, it’s a good time to look at how Google — practically the leader of the web — does help.
Last week Google released Google Voice, a service that allows you to integrate all your phones into one number and includes a host of features, including voice mail, recording, conference calling, and other services.
To help users get started, Google Voice has a list of 20 short videos. Only the overview video contains animation. It’s certainly the video they’ve put the most work into, and it also functions as marketing collateral.
The other videos are fairly simple, with short looping background music, professional voice talent, and a read script. The defining quality is that each video is short, some as short as 25 seconds. Read the rest of this entry »
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This past week I started exercising at lunch—it was the best thing I did all week. Given how sedentary the job of technical writing is, you’d think this would be a no brainer. But in fact, it’s not. My company’s gym is rarely used. I see just two or three people (out of hundreds) in there during lunch.