Knowledge Management and Technical Writing — Janet Foley
October 9th, 2006 | Posted in Podcasts No Comments »
Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.
Download MP3 file
Duration: 43 min.
Knowledge Management focuses on how an organization identifies, creates, captures, acquires, shares, and leverages knowledge — its most valuable asset. People, systems, and processes support these activities and make them repeatable and sustainable.
Organizations around the globe are recognizing that effective knowledge management strategies will give them the competitive edge they need for enhanced business performance and increased profitability. One only has to Google “knowledge management” and browse the hundreds of results to grasp the importance of becoming familiar with the principles and concepts.
As a technical communicator, you can increase your value and contribution to your organization by broadening your perspective of how knowledge is managed and what your role is (or can be) in fostering a knowledge-sharing culture.
Janet Foley is the Director of Editorial Consulting and Content Standards in the Knowledge Services Organization of PricewaterhouseCoopers.
Download the Knowledge Management PowerPoint that accompanies this presentation:
Twitter
Facebook
The podcasts I record for I'd Rather Be Writing cover the latest trends in technical communication. I interview tech writing luminaries around the world as well as record STC presentations and other audio content. You can subscribe to podcast specific feeds using the subscription information below.
Podcast page in iTunes











